The hotel has many qualities… it's family-friendly and quiet, and under other circumstances I could have given it a 10/10 review, but in my personal case, it's not suitable for people with disabilities.
Gianluca and Sofía provided us with exceptional customer service.
Parking is NOT at the hotel; you arrive at a designated parking lot and they pick you up. That's where the adventure begins. The streets are extremely narrow, where most cars can't fit.
It's a very old place, but everything is updated: rooms, bathrooms, restaurant—it's top-notch.