The location of Capella hotel is quite good. But the room I stayed is small and basic. The bed is not so comfortable. The shower area is also small. The wifi signal is not strong enough, always disconnect. The breakfast at the top floor restaurant is so so but has a nice view. Overall I would not recommend this hotel. You can get a better hotel in Hanoi oldtown in similar room rate.
Chung Wai
8/10
Good, Expedia force me to give comment
Overall it is a good hotel
joe
2/10
Very dirty room, wooden floor had water damage, no hot water for two days and no water pressure last day of stay. The mattresses were at most four inches thick and worn. The staff was pleasant and provided great service other than the house maids begging for a tip. Would never stay here again or recommend it to anyone. The best part of staying at this hotel was checking out.
KEVIN
4 晚行程
2/10
RYUICHI
3 晚行程
10/10
We had great experience, hotel staffs organized great trip to Halong bay and sapa….Thank you so much
vietdung
1 晚家庭旅行
10/10
We had great experience, good room, good quality and excellent service….
jolie
1 晚家庭旅行
10/10
I like the room, it's clean and comfortable
lisa
1 晚行程
10/10
Great lovely hotel, clean and spacious room, excellent service….Good tour to halong bay and sapa organized by hotel staffs
hanha
1 晚家庭旅行
10/10
Great lovely hotel, great quality…
lisa
1 晚家庭旅行
10/10
Good room, good location, great service, great trip to halong bay, sapa, ninhbinh…
vietdung
1 晚家庭旅行
10/10
Great room and quality, we had great experience…
tran
1 晚家庭旅行
10/10
We had excellent stay, good room, good service, great location…
vietdung
1 晚家庭旅行
10/10
The room is nice and clean, staffs are friendly and helpful
tran
1 晚浪漫旅行
8/10
Alexander
2 晚行程
6/10
hood location
breakfast ok
helpful staff
Power was out , we have to walk to 9th floor r for breakfast
真实旅客
3 晚行程
2/10
真实旅客
1 晚行程
2/10
Toilet basin pipe burst in the first room I checked into.
Was shifted to another room, where I didnt notice the toilet bowel and water tubing areas was also leaking.
The third room that I was moved in was also having leaking pipe under the basin.
Not as ideal as it looks in the picture.
真实旅客
2 晚商务旅行
10/10
I had a very good time with my family at Hanoi Capella Hotel. Thanks
真实旅客
3 晚家庭旅行
8/10
Perfect hotel for few days in Hanoi
SERGIO FERNANDO
1 晚结伴旅行
4/10
Hotel viejo en general, dista mucho de las fotos de la pagina web y para el precio que costo la noche, hay hoteles mucho mejores.Ademas, no habia un solo enchufe en el baño con lo que mme tuve que secar el pelo fuera del baño.Le hace falta una reforma completa!¡