We were charged and required to pay upfront despite the charges made by HOTELS.COM, pls assist in the refund
DULCE AMOR
1 晚家庭旅行
4/10
the sofa in the lobby smells like urine. the receptionist when i ask if we can check in early rolls his’ eyes on me. well in fact i am just asking for less than an hourly early check in.
Aileen
1 晚家庭旅行
6/10
Devoir payer un supplément de 10% car nous sommes arrivés 10 minutes avant l'heure du check in hors a notre retour de Segada nous étions arrivé après 14h et les chambres n'étaient pas prête, un jour avant notre depart nous avons demandé si possible de déjeuner vers 4h45am car avions un vol trs tot, on nous a confirmé que oui et l'aveil du depart a 23h on nous reveille pour nous dire que pas pas possible propreté a revoir
真实旅客
3 晚结伴旅行
2/10
Appalling service!The hotel had double booked one of our rooms and downgraded us to a single room from a deluxe double with no compensation.There was no manager to talk to fo the entire weekend! On arrival in rooms no towels which had to be requested,no complimentary water and even though they provide a kettle and cups there is no complimentary tea/coffee.Do not stay here!
Ian
2 晚结伴旅行
4/10
Food if ordered doesn't come for more than one and half hour for room service terrible service they don't bring plate fork and spoon also. No WiFi in the hotel at all. I will not recommend this hotel to anyone terrible reception service also they don't even know how to deal with customers
MR FRANCIS
8 晚家庭旅行
8/10
Nice building with good size rooms and views at front
WiFi completely useless
真实旅客
3 晚浪漫旅行
4/10
The building outside looks nice.||||
Much dis appointed to the room they gave us because the room we booked is still occupied and its already 2pm so they gave us smaller room. Also no wifi at that area that make us more dis appointed.!!!
Margie
2 晚家庭旅行
8/10
Interiors of the hotel has a rustic feel to it. Rooms are ok but wifi is not available in every floor. We were assigned a room on the 3rd flr and wifi is very very weak, most of the time no signal at all. bathroom needs renovations, water from the shower area leaks on the toilet floor. Accommodations comes with complimentary breakfast buffet which is ok. Location is quite near burnham park, you can walk but i suggest to take a cab because the hotel is on the uphill part of legarda road. No fastfood is near the hotel but there is a restaurant (king chef) which is across the street. But if you are on a budget, i suggest eat before going back to the hotel
Nomer
2 晚家庭旅行
10/10
真实旅客
6 晚行程
4/10
In the floor open area there is a good view of Baguio, but rooms were not what we expected. Smell is not good
CPL
1 晚商务旅行
6/10
真实旅客
2 晚行程
8/10
真实旅客
1 晚行程
8/10
Very near the park, market, church
真实旅客
2 晚家庭旅行
6/10
真实旅客
1 晚行程
6/10
No cabinet
真实旅客
1 晚家庭旅行
4/10
Poor location, bad food,
真实旅客
2 晚家庭旅行
8/10
真实旅客
2 晚家庭旅行
2/10
Sink and shower didn’t drain well water sat in sink for 20 minutes. No a/c did supply fan. Shower water would get really hot then cold. Free breakfast was cold and when I asked for fruit which was included they gave me smoothie and then charged us P70 per smoothie. I will never stay they again. But the staff was nice and attentive.
Jon
1 晚结伴旅行
2/10
Too much noise in the sorrounding areas..we were served cold coffee...
真实旅客
2 晚结伴旅行
6/10
Near Burnham and places to go to in Legarda St
HMM
2 晚结伴旅行
10/10
Excellent service,relaxing and super clean. close to Session road, Burnham park and night market. Legit. 😍💯
reynalyn
2 晚结伴旅行
8/10
Food is great!
真实旅客
1 晚家庭旅行
10/10
james whisky cruz
1 晚结伴旅行
8/10
Nice hotel, close to all events. Staff gave us tips and the security guards were great and polite.