Evelyn was great at reception. She guided me throughout Antigua and arranged a great driver to Atitlan.
The ladies make beautiful breakfasts. The room was beautiful and clean. The know me as Vivien there! Thank you all!
真实旅客
2 晚行程
4/10
I am surprise how did property gets high ratings.The owner seems to not care for guests and instead manages this place poorly. All staff members seemed to be worried and concerned about losing their job and provide the minimum amenities to guest.
We checked in at 3pm and spent few hours in the room trying to rest fron our trip. However, the drapes have no blackout and the doors were poory frabicated locally allowing all sound to travel inside the room. Good luck trying to rest or to sleep after 6am.
We went out for dinner and when we got back all lights were off in a ridiculous effort to save energy, creating a hazard for guest. I understand climate change and trying to conserve energy, but this is ridiculous.
The worst was yet to happen. A guest had a giant dog - regardless that NO PETS ARE ALLOWED is stated on Expedia. My wife is allergic to dogs and got extremely sick. When i contact the owner, she refuse to provide a refund and i had ro contact Expedia to cancel my second night. PLEASE NOTE THAT I PAID $150 A NIGHT FOR WHAT WAS SUPPOSED TO BE A SUITE. Please do yourself a favor and stay away from this property.
concerned
2 晚浪漫旅行
10/10
Uno de los mejores lugares en los que me he hospedado. La atencion personalizada, la nitidez de las habitaciones, el personal de limpieza y el desayuno. Volveria a quedarme mil veces.
Lugar muy romantico.
CarlosRojas
3 晚浪漫旅行
10/10
Muy agradable lugar y un personal excelente!
jose
1 晚浪漫旅行
10/10
Great hotel in the centre. We had a suite which was beautiful. Staff were lovely and breakfast was great!
Very clean and comfortable.
Ewa
1 晚行程
10/10
Beautiful, quiet, great jacuzzi on the roof deck. Great breakfast too.
真实旅客
1 晚行程
10/10
Excelente beautiful place. It rocks. Giives a sense of the home away from home. Cozy. Romantic.
真实旅客
1 晚家庭旅行
10/10
This place is so amazing! The customer service was exceptional! We thoroughly enjoyed our stay in Antigua. The space is central to all touristy sites but on a quiet and serene block.
真实旅客
4 晚浪漫旅行
10/10
真实旅客
2 晚行程
10/10
Beautiful property, new very clean, very stylish and aesthetically pleasing. Staff is wonderful, extremely helpful with suggestions of things to do and restaurants. Eager to make reservations and bookings. Excellent breakfast.
Ilissa
5 晚结伴旅行
10/10
真实旅客
5 晚行程
10/10
The rooftop views were beautiful. Breakfast was tasty.
真实旅客
3 晚浪漫旅行
10/10
Excelente hotel en todos los aspectos. Super recomendado y excelente ubicacion.
Hector
1 晚浪漫旅行
10/10
Charming place with friendly staff. We loved the breakfast and location of the hotel. Especially liked the gorgeous view from the roof garden.
真实旅客
2 晚行程
10/10
Great experience. The jacuzzi on the rooftop is spectacular!
真实旅客
3 晚浪漫旅行
10/10
It was a very nice hotel, close to everything! The staff was very friendly.
Mrs.K
1 晚行程
8/10
the hotel is very cozy, beautifully decorated, and the rooms are very comfortable.
Excellent
2 晚行程
10/10
Todo estuvo muy bien
Carolina
2 晚结伴旅行
10/10
Realizamos un viaje en pareja con mi esposa, lindo lugar, amable atención, definitivo volveremos