2/10 很差
2025 年 8 月 2 日
Screw Hotels.com
Room was disgusting. Had food on walls, dead bugs everywhere, toilet didn't flush, & TV had no service. We walked in room & 5 min later went to front desk & told them we would not be staying. We had room booked for 2 nights. Told them they could keep 1 days payment but wanted refund on other night payment & was told that was fine. Next day call HOTELS.COM to see about refund & they did ABSOLUTELY NOTHING to help us. Pretty much told us that the hotel has cancellation policy. I explained that I didn't cancel my reservation . I showed up & honored my 1/2 of the deal & CAPITAL INN cordele, GA didn't honor their 1/2 by providing a clean, sanitary, operational room suitable to walk in much less sleep in. Hotels.com & Capital inn are nothing but crooks. I could see this coming from hotel but really thought Hotels.com valued customers more. I DO NOT RECOMMEND HOTELS.COM TO ANYONE.
Jeremy
Jeremy,2 晚商务旅行
Hotels.com真实住客点评