Located in a serene setting, Royal Lodge Hotel offers a warm welcome with breakfast, an international restaurant and coffee shop. Relax by the outdoor pool or explore the garden and playground. With free in-room WiFi, luggage storage and concierge services this hotel is perfect for families.
Avenida San Martin 200, Equipetrol Norte, Santa Cruz, 1309
What's nearby
Ventura Mall - 3 min walk - 0.3 km
Patio Design LifeStyle Center - 5 min drive - 2.1 km
Centro Cultural Oriental - 5 min drive - 2.5 km
Santa Cruz Zoo - 7 min drive - 3.2 km
Plaza 24 de Septiembre - 15 min drive - 4.8 km
Getting around
Santa Cruz (SRZ-El Trompillo) - 17 min drive
Santa Cruz (VVI-Viru Viru Intl.) - 26 min drive
Santa Cruz de la Sierra Station - 19 min drive
Airport shuttle (surcharge)
Area shuttle (surcharge)
Restaurants
Tinto - 2 min walk
Caudilla - 5 min walk
Noa Plant Shop - 5 min walk
Mangarosa - 1 min walk
Serafina - 1 min walk
About this property
Royal Lodge Hotel
Located just 4.6 mi (7.4 km) from the airport, Royal Lodge Hotel offers a shuttle (available 24 hours). Guests can indulge in massages and enjoy international cuisine at Windsor, which is open for breakfast, lunch, and dinner. An outdoor pool, a fitness center, and a terrace are other highlights at this luxurious hotel.
At a glance
DONE
Hotel size
52 rooms
DONE
Arriving/Leaving
Check-in time starts at 2 PM
Minimum check-in age: 18
Check-out time is noon
DONE
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
DONE
Transfers
Airport shuttle on request (available 24 hours)*
DONE
Offsite
Area shuttle*
DONE
Other information
Designated smoking areas
Property amenities
Food and drink
Free full breakfast each morning 7 AM–10 AM
Restaurant
Coffee shop
Room service (limited hours)
What to do
Shopping
Working away
Business center
Meeting rooms
Computer station
Services
24-hour front desk
Tour/ticket assistance
On-site car rental
Dry cleaning/laundry services
Luggage storage
Porter/bellhop
Facilities
Safe-deposit box at front desk
Garden
Terrace
Television in common areas
Fitness center
An outdoor pool
Accessibility
Elevator
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Home comfort
Air conditioning (climate-controlled) and heating
Minibar
Iron/ironing board (on request)
Sleep well
Free crib/infant bed
Freshen up
Private bathroom
Deep soaking bathtub
Shower/tub combination
Free toiletries
Hair dryer
Stay connected
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Special features
Dining
Windsor - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
You may be required to pay the following charge at the property: Bolivia Value-Added Tax (VAT) at 13%. A VAT exemption is available to travelers who present a valid passport or tourist visa showing they are not a resident of Bolivia.
Optional extras
Airport shuttle service is offered for an extra charge of USD 15 per person (one-way)
Area shuttle service is offered for an extra charge
Policies
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Also known as
Royal Lodge Hotel Santa Cruz de la Sierra
Royal Santa Cruz de la Sierra
Royal Lodge Hotel Santa Cruz
Royal Santa Cruz
Royal Lodge Hotel Hotel
Royal Lodge Hotel Santa Cruz
Royal Lodge Hotel Hotel Santa Cruz
Frequently asked questions
Is there a pool at Royal Lodge Hotel?
Yes, there's an outdoor pool.
Are pets allowed at Royal Lodge Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Royal Lodge Hotel?
Yes, there's free self parking.
Is airport shuttle service offered by Royal Lodge Hotel?
Yes, an airport shuttle is available. The charge is USD 15 per person one-way.
What are the check-in and check-out times at Royal Lodge Hotel?
You can check in starting at 2 PM. Check-out time is noon.
What is there to do at Royal Lodge Hotel and nearby?
Royal Lodge Hotel has an outdoor pool and a fitness center, as well as a garden.
Are there restaurants at or near Royal Lodge Hotel?
Yes, Windsor offers international cuisine.
Does Royal Lodge Hotel have rooms with private hot tubs?
Yes, each room has a deep soaking bathtub.
What's the area around Royal Lodge Hotel like?
Royal Lodge Hotel is a short 6-minute walk from Ventura Mall and 20 minutes' walk from Santa Cruz Zoo.
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Reviews
Royal Lodge Hotel Reviews
6.4
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
6.8
Cleanliness
7.8
Location
6.8
Staff & service
6.0
Property conditions & facilities
Reviews
Verified
2/10 Poor
Feb 15, 2020
Esta cerrado, ya no deberia dejar reservar, se nota q tiene tiempo fuera de servicio.
Hicimos el contacto con Hoteles.com por tres días. En el momento de la recepción y unas horas antes de retirarnos también se confirmó que la estadía sería por tres, sin embargo cuando nos retirarnos un empleado llamado Mauricio de forma prepotente y malcriada nos indicó que deberíamos pagar por 4 dias, caso contrario, NO podíamos retirarnos del Hotel. Por la premura del vuelo para el regreso accedí ante este abuso. Por esta razón no recomiendo este Hotel.
MARINA
MARINA, 3-night trip
Verified
10/10 Exceptional
Mar 28, 2019
La amabilidad del personal y la ubicación del establecimiento.
Verified traveler
3-night trip
Verified
10/10 Exceptional
Oct 18, 2018
Muy buena atención y ubicación
Federico
Federico, 2-night trip
Verified
6/10 Good
Aug 15, 2018
Situado en una zona confortable y segura. Zona moderna y al lado de un gran centro comercial. Lejos de la zona centro.
El baño no era de la altura de lo que venden.
El desayuno bien pero mejorable
Verified traveler
1-night trip
Verified
4/10 Fair
Aug 11, 2018
Disappointing stay
I was really looking forward to a bit of luxury after travelling for 6 weeks. Unfortunately I was greeted with judgment for having a backpack and then found that the facilities in my room were shocking. There wasn't even any hot water.
Verified traveler
1-night trip
Verified
8/10 Very good
Jul 30, 2018
Recomendable
Muy buen hotel y buena zona
Ariel
Ariel, 1-night trip
Verified
8/10 Very good
Jun 19, 2018
COMODO Y ACOGEDOR
HABITACIONES COMODAS Y LIMPIAS
BUENA TV
ATENCION MUY AGRADABLE DE TODO EL PERSONAL
Verified traveler
1-night trip
Verified
10/10 Exceptional
Jun 8, 2018
ESTILO EUROPEO MUY AGRADABLE
Volvi despues de un año y el servicios se mantiene intacto
los baños renovados buen tv y exlente atencion del personal
GRACIAS
Zulema
Zulema, 1-night trip
Verified
8/10 Very good
Jun 1, 2018
Lugar tranquilo y muy bien ubicado, personal muy atento y dispuesto a colaborar. Para mejorar solo necesita un poco de cuidado y mantenimiento en el edificio
Roberto
Roberto, 1-night trip
Verified
6/10 Good
Jan 30, 2018
air conditioner
in some rooms.air conditioner is out of service
Liang
Liang, 5-night trip
Verified
8/10 Very good
Dec 21, 2017
Buena alternativa para no gastar mucho en alojamie
relacion calidad-precio buena..., hotel antiguo con carencias normales a su antiguedad, pero comodo, ordenado y servicio aceptable.
podrán mejorar un poco el desayuno.., esta bien, pero le fata algo de variedad.
pero insisto relacion calidad-precio esta bien
Luis Alberto
Luis Alberto, 1-night trip
Verified
8/10 Very good
Jul 11, 2017
hotel ok, mas precisa de melhorias
Funcionarios atenciosos.
Porem precisa caprichar mais na limpeza.
cassie
cassie, 1-night trip
Verified
4/10 Fair
Jun 23, 2017
me tuve que cambiar de habitacion. en ese movimiento me desaparecio el cargador de telefono cuyo valor es de cien dolares, mas la incomodidad. Desayuno bastante mediocre
jorge
jorge, 6-night trip
Verified
4/10 Fair
Nov 29, 2016
Hotel antiguo no muy limpio
Una abeja dentro del ba ño cuando ingrese, un mosquito muerto en la jabonera, hotel antiguo se oian ruidos extraños, no hay botones, no hay nada de cortesia en la bienvenida, no hacen la limpieza como debe ser, el personal no es muy servicial
Cinthia Ada
Verified
6/10 Good
Nov 26, 2016
Ubicación
Arturo
Verified
4/10 Fair
Nov 23, 2016
Su infraestructura es antigua, wifi lento, tv cable malo, tv pequeña, la verdad no fue lo que esperaba, el desayuno muy pobre.
Armando
Verified
2/10 Poor
Nov 18, 2016
Deficiente en mantencion y servicio
Deficiente hotel. El aire acondicionado botaba mucha agua todo el dia y noche, mojando alfombras y debiendo usar toallas para evitar problemas. Al regresar a la habitacion un dia, la puerta de la habitación estaba abierta y sin chapa, y no hubo explicación hasta exigirla. Otro dia el hotel dispuso un "taxi que trabajaba con ellos" y en el viaje la policía lo detuvo y se llevo al chofer detenido por ser un taxi ilegal y circular con patente cubierta.
Jose
Verified
6/10 Good
Oct 16, 2016
Hotel limpio y bien ubicado
Estuvo bien. Al inicio casi no hacen valer mi reservación vía Hoteles.com así que recomiendo reservar pero también llamar al hotel para cerciorar. Lo bueno es que hicieron valer mi reserva y me dieron una habitación incluso más grande y cómoda.
Cynthia
Verified
4/10 Fair
Oct 7, 2016
Disappointing. The rooms were old and not well equipped.
Verified traveler
Verified
8/10 Very good
Sep 27, 2016
hotel con un lindo personal de servicio y amable.
El lugar de ubicacion del hotel, hace que puedas muy bien interactuar con otros escenarios turisticos y de servicios con mayor facilidad y seguridad, porque para el tiempo que uno esta hospedado, esta muy bien y satisfactoio y por eso lo repetira en otra oportunidad.