Looks great from the outside and as you enter reception . Staff are mostly friendly and courteous. Upstairs in the corridors and rooms the hotel is in a bit of a tired state and there are obviously major problems with the roof as there is widespread evidence of ongoing water damage . We stayed here twice - first time for 2 nights was fine but the second occasion , following an apparent upgrade , the room was worse and air con inoperative . Safes in the rooms do not work and you have to specifically request a working version to be brought to your room if you require one (Same story with the mini fridge ). We went to great trouble to organise their early takeaway breakfast as we had an early flight but it seemed to be forgotten about and we had to wait for 20 minutes for it to appear.. It has great potential but is definitely a work in progress…
steven
steven,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 8 日
Staff was friendly.
Remigio
Remigio,2 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 11 月 8 日
Staff were courteous but hotel in general needs upgrading. There have been and continue to be water leaks throughout the hotel and there was a note in my room when I arrived in November advising that there were improvement works that have been taking place since August!
Not only that, the safe was broken.. they brought in a new one which wasn’t then secured so also unfit for purpose.
Robert
Robert,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 1 日
Clean room and friendly service
Rosalina
Rosalina,6 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 10 月 23 日
I have stayed several places worldwide at all scales and levels and would put this in the average category. Its a 'palatial' type building but there are a lot of shortcomings, including arrival customer service i was asked to give my id and then just take a seat no welcome or anything else was said. I was then just sitting there for around 5mins. Secondly the bedroom was average condition the toilet did not work properly as it was not refilling, i called customer service and they sent a repair person they did the snake it just flushed out then but the issue continued i ended up refilling with the bidet hose each time. Lastly there was no selections for a vegetarian (no eggs,no fish) breakfast. They ended up customising something for me which was nice of them too which was noodles and veg, unfortunately it was prob cooked in a pan using fish and there was a taste of that within the noodles. I did not raise it though as they had gone out their way to make it in the first place.
Raman
Raman,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 10 月 17 日
JC
JC,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 10 月 15 日
Michelle
Michelle,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 10 月 15 日
Gut
Wir waren nur kurz, haben nicht gefrühstückt, aber der kurze Eindruck hat uns gut gefallen