We had to cut our stay at the hotel by one night as I received some devastating news on the morning of 5/17. I went to the front desk to let them know we needed to check out early due to this death in the family and asked if we would be able to at least get refunded half of our Saturday night stay. Bethany was so compassionate that she allowed us a full refund on the night stay and a refund on our parking. She even called the 3rd party hotel site for me to talk to them about a refund. Another employee walked up the desk (I did not catch her name), saw how upset I was and asked if I was ok. With a concerned look on her face, she brought me a bottle of water and then got a box of tissues for me. I did not catch her name but I want to thank her too. She and Bethany made empathized with my situation and showed so much compassion. Something you don't see much of anymore. You can bet that I WILL return to the Sheraton Redding Hotel at the Sundial Bridge on my next visit there. Thank you to both Bethany and the other employee. They were amazing.
Margo
Margo,2 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 21 日
Ellyn
Ellyn,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 19 日
Kathryn
Kathryn,4 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 5 月 14 日
Mark
Mark,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 13 日
Everything
Natasha
Natasha,1 晚行程
Orbitz真实住客点评
10/10 绝佳
2025 年 4 月 12 日
I really liked the warm welcome we got when checking in by Ariana 💔
Did not want to check out
Milton
Milton,1 晚行程
Orbitz真实住客点评
10/10 绝佳
2025 年 4 月 8 日
The staff throughout the facility was excellent. We had reserved a room with a King bed, upon arrival we were told that wasn't available. The person at the front desk was outstanding and made compensations for the lack of the King. The room was better (two queens) and the upgrade to breakfast was great. My wife was not happy with the lack of grab/safety bars on the tub. Maybe next time we will opt for another room with these features.
Thank you for a great place and exceptional staff.
Blaine Brown former resident of Palo Cedro.
Blaine
Blaine,1 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 31 日
Leslie
Leslie,4 晚行程
Expedia真实住客点评
8/10 很好
2025 年 3 月 31 日
Beautiful location only issue I had was the door didn’t shut when I left so I came back and only had to push my door open.
heather
heather,1 晚行程
Expedia真实住客点评
6/10 好
2025 年 3 月 23 日
The plug in next to the bed for charging phone did not work at all.
真实旅客
1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 5 日
Very welcoming to our pup!
Beautiful rooms with good amount of space.