We booked and didn't stayed. Hired Uber from lower hutt to aura hotel, the person on desk emailed me about getting our keys. Reached hotel couldn't get the keys the for room 5 and room 3 person also trid to help us to get the key out but couldn't. So our Uber was waiting on, but tried to call them no one at the desk, went to friends for sleep. Paid cab $ 96 and hotel room was $89. Call aura hotel for refund, said no actually problem was getting keys. Not happy at all for their customer services .
Sanjay
1 晚行程
8/10
Despite what others say about this property we did not have a negative experience. The staff were kind, they allowed us to check in early. Our room was tidy, the shower was nice. Only issue we faced was no windows. The beds were presented nicely and comfortable. The sink was clean. All around a nice cheap hotel.
Mikayla
3 晚浪漫旅行
4/10
Was good that it was rite in the city. My floor was very dirty.
Nicole
3 晚行程
8/10
It's okay for me
Kilifi
6 晚商务旅行
8/10
We should have been told there was a lift and how to exit the building
Good value for money
Clean
Own bathroom
Nice touches like shampoo soap towels
Kevin
1 晚浪漫旅行
10/10
Access through mall. Security of rooms. The staff were friendly and helfpful. It was clean and close to everything and flat walking.
Margaret
3 晚行程
10/10
ivan
1 晚行程
8/10
A very good location right the heart of Wellington CBD
Don't expect to get a 5 star Hotel as this is budget accommodation inside an office block, I found it comfortable and would definitely stay again
Grant
3 晚行程
6/10
Didnt like the receptionist
Kenneth
1 晚行程
8/10
Amtiri
6 晚行程
2/10
If you enjoy staying in a place where every piece of furniture in the room is broken, wondering what those splatters up the wall are and if they're related to the huge stain on the middle of the bed cover, spending the night with bed bugs, and the smell of sewage, this is the hotel for you.
Any money saved on your accommodation budget will be spent on bed bug treatment and bite remedies - BE WARNED!!
Antoinette
1 晚商务旅行
4/10
The property is very well
Located but its dirty and a bit scary the first night i was ready to leave but ended up staying and i guess once you pass the first shock it ok, I would not stay again though
My height is 1.63 and the shower its like for kids
The bed also have bed bugs and the inside of the room are really scary like a horror movie is more an hostel than a hotel
Sol
4 晚家庭旅行
8/10
We stayed one nite it was very pleasent. Only problem we had was that there was no window on our room and it was very warm all nite
Jayde
1 晚浪漫旅行
2/10
The worst accommodation I have ever stayed at. Hotel manager is unprofessional, rude, unhygienic, and a total scam artist
Nick
1 晚行程
2/10
This property was not at all what it looked like in add. There was no windows and clostophobic.
Judy
1 晚行程
8/10
Was rung and said room was ready early. Fast check in. It is a maze once inside the mixed use building. Was quiet on night i was there. Creaky floor boards. Nice and central
david
1 晚行程
10/10
ivan
1 晚结伴旅行
2/10
Staff are extremely unprofessional and rude! I stayed there last week and was not even greeted by anyone no staff were even there. I called a number left at the desk and was treated like an inconvenience.