I stayed there two nights with daugher but change rooms three times.
First, the roof of bathroom came down and almost hurt to my daugher then another room bathroom also got serious issue, sewage gushes out during shower.
It's the terrible bad hotel that I ever never meet.
Jiun-Chin
2 晚家庭旅行
4/10
Amanda
1 晚行程
10/10
Location is prefect and staff are helpful and polite. Overall price are good also compared to other hotels nearby. I know some people said this hotel needed renovation but if it does, price will never be the same and it will lose its competitiveness of being an building with a taste of history.
Stephanie
1 晚行程
6/10
Very good location, but the sink is clogged, water drain very very slowly.
真实旅客
2 晚行程
8/10
Jasmin
3 晚家庭旅行
6/10
Karen
1 晚行程
2/10
air conditioner didn’t work in first room or second room and the temperature outside was 100 degrees. tv didn’t work. elevators were slow and crowded. no bathroom on main floor to use before room was ready. the worst hotel experience we’ve ever had
真实旅客
1 晚行程
2/10
No A/C. Rooms are not what appears online. terrible customer service. Parking is $100 a day.
Olivia
8 晚行程
2/10
Fanny
3 晚行程
2/10
AC not great but it was extremely hot. No hot water for shower in morning. Called for help with luggage 4 times waited hour over an hour then finally had to do it myself. Only 2 of 5 elevators working.
Lori
1 晚行程
10/10
Marc
3 晚家庭旅行
2/10
Kathleen
2 晚商务旅行
4/10
The hotel have no fridge in the rooms, the AC wasn’t working, I notified the front desk about the Ac at least 5 times, maintenance only came up twice and didn’t bother checking the AC. They didn’t even ask if I wanted to switch rooms due to the ac issue. Just terrible. I’ve had better accommodations at smaller name hotels. The breakfast is a joke. Muffin, fruit and juice is what they give for breakfast.
Jaime
2 晚家庭旅行
2/10
The pictures on the listing of this Manhattan at Times Square is not the actual room. The quality of the room was horrendous. The A/C did not operate correctly and actually shut off 1 night of my 4 night stay (close to 100 degrees). The staff unprofessional and rude.
George
4 晚行程
2/10
The pictures detailing this hotel are AI generated or airbrushed. The real hotel is old and run down.
John
1 晚商务旅行
2/10
El hotel luce muy deteriorado, no hay facilidades en la entrada para uno sentarse en lo que espera el servicio . Colocan un desayuno sobre una mesa de forma poco agradable . No hay para cargar el celular.
maria
5 晚商务旅行
10/10
Nestor
3 晚家庭旅行
8/10
The stay here was pretty good. The bellhop employees were very nice and helpful with loading and unloading.