Hotel manager said this was an apt not a hotel? I stayed over a month and Housekeeping came twice. They gave us a hard time asking for towels and toilet paper and using the brooms and mops. I though this was a long stay hotel?
真实旅客
28 晚行程
8/10
Good
Yeni
1 晚行程
8/10
Joanna
1 晚行程
2/10
Nilton
3 晚行程
8/10
earl
3 晚行程
2/10
The hotel did not honor our reservation. They said that they were done for the night and not selling any more rooms. There was no one to attendant. The front desk was closed with the gate and a sticky note that said to call a phone number if you need help. So we had to find another hotel to stay the night.
We want a refund.
ANIEL
1 晚行程
10/10
Solangel
1 晚行程
2/10
Nada porque esto fue una trememenda sorpresa,vean las fotos de la habitación que nos dieron a las 11:00pm y nosotros siendo personas de la tercera edad, TREMENDO DESCARO.
Juan D.
1 晚行程
6/10
This was a last minute booking. The room was clean. Linens and towels clean. Lots of hot water. Some smells lingered in from other rooms from people cooking something.
kevin
1 晚行程
2/10
Run down with stains everywhere and roaches !!!!
Karla
1 晚商务旅行
10/10
christophe
2 晚行程
2/10
This is mostly for you, hotels.com. You overbooked this hotel by 13 rooms and left us stranded in the lobby at midnight. Other families showed up after us, also with no rooms for them. You also price gauged us by $350 for this roach motel bc it was a race wknd, but then would only give us a $50 credit. I'm a travel agent, good luck having me refer your company to anyone.
真实旅客
1 晚家庭旅行
4/10
The person I dealt with was the only positive and it was clear that he was overwhelmed battling various issues. I left right checking in due to condition of the room and found other accommodations.
Ronald
11 晚行程
10/10
Curtis
1 晚行程
6/10
It was ok. The room was decent, the neighbors were loud, the hallway smelled awful but it served its purpose. Staff was really nice at checkin. I would stay there again.
Lindsey
1 晚行程
2/10
真实旅客
1 晚行程
8/10
James
2 晚行程
2/10
First I come into room and turn light on and Roaches were running all over the walls and counter but by this time I could kill some of them they ran under the hood of stove to and behind refrigerator. I opened refrigerator and on top of open door there are 3 dead ones that now cleaned up. We were so tired we figured just sleeping in clothes and leave next day. The reception guy did see us packed up and leaving and he did asked where we were going. I did tell him what happened and he apologized and I told him it is not his fault. It’s the owners. I found out a lot of things about this place. It really needs to be closed and fumigated
DEBRA
3 晚商务旅行
8/10
Genesis
1 晚行程
2/10
Georgie
1 晚家庭旅行
6/10
Excellent front desk staff. Cant say enough good about how we were treated but the actual property was terrible. Smells of marijuana, cigarettes, fake fragrance all over the property in the halls and rooms. Destroyed furniture. Sink did not drain. My husband had to fix the toilet.so many unidentified sounds coming from various things in the plumbing and bathroom.
Jessica
2 晚浪漫旅行
2/10
Michael
1 晚行程
8/10
I really like the staff there
Rhonda
2 晚行程
2/10
This hotel could not accommodate our stay and then charged us as a no show