First: We were not able to stay at Kara’s Condotel, not even a minute.
We physically went to the property the day BEFORE our reservation because all their phones were down. Even Expedia can not reach them. Try it! It’s January 5, 2022 today.
We found out that this place DO NOT have water, electricity and WiFi as stated in the Expedia website and as was stated on the Expedia receipt itinerary. It took me about 7 agents via chat with Expedia and via phone call with Expedia at 1800 397 3342, to finally get processed our refund today!
I did not hit the cancel button on the Expedia automatic chat because the fine line states that when you hit the cancel button that you understand that there won’t be a refund. Now, why would I spend money on a place that says they have WiFi, water and electricity BUT there is none? And we wasted our time on this place that we almost lucked out on a hotel that ACTUALLY has those basic amenities! Luckily, we were able to find a different one that has all those BASIC amenities. Kara’s Condotel messaged me that they still open their doors for those people who just needed roof who are okey WITHOUT water, WiFi , electricity. And they (Kara’s Condotel) saidcannot initiate refund right away upon our request because they needed until our reservation date ends. And I spoke to Expedia, this wasn’t the case at all. Kara’s Condotel gave me a run around! And these are FACTS! I hope your experience with Kara’s Condotel would be a pleasant one. Mine was NOT!
