可以免费取消我在保巴博海滩度假村及水疗中心的预订并获得全额退款吗？

是的，保巴博海滩度假村及水疗中心在我们网站上提供可全额退款的客房房价。如果您预订了可全额退款的房价，则可以在入住前的一定天数之前取消，具体取决于该住宿的取消政策。请务必查看该住宿的取消政策，了解确切的条款和条件。

保巴博海滩度假村及水疗中心有游泳池吗？

是的，有2 个室外游泳池和儿童游泳池。

保巴博海滩度假村及水疗中心是否允许携带宠物入住？

很抱歉，不允许携带宠物和服务型动物。

保巴博海滩度假村及水疗中心提供机场接驳班车吗？

是的，提供机场班车。费用为每人单程 USD 6。

何时可在保巴博海滩度假村及水疗中心办理入住和退房？

开始办理入住：13:00；停止办理入住：不限时间。退房时间为 10:00。延迟退房需要支付 USD 35 的费用（视客房供应情况而定）。

在保巴博海滩度假村及水疗中心及其附近有什么游览观光项目？

现场活动包括射箭和水肺潜水，您可以畅享其中，还可以在网球场打一场球。您可尽情享受 SPA 水疗，还有 2 个室外游泳池供您游泳。保巴博海滩度假村及水疗中心也拥有4 间酒吧、桑拿房和蒸汽浴室，以及游乐厅/游戏室和花园。

保巴博海滩度假村及水疗中心店内或附近是否有餐厅？

是的，有 5 家店内餐厅，提供国际美食。

保巴博海滩度假村及水疗中心配备任何户外私人空间吗?

是的，每间房间都有阳台或露台。

保巴博海滩度假村及水疗中心周边区域环境如何？

从保巴博海滩度假村及水疗中心仅需7 分钟步行可至迪亚尼海滩，11 分钟步行可至加卢金多海滩。

蒙巴萨保巴博海滩度假村及水疗中心住宿优惠| Hotels.com 好订网

Q: 保巴博海滩度假村及水疗中心有游泳池吗？

是的，有2 个室外游泳池和儿童游泳池。

Q: 保巴博海滩度假村及水疗中心是否允许携带宠物入住？

很抱歉，不允许携带宠物和服务型动物。

Q: 保巴博海滩度假村及水疗中心配备任何户外私人空间吗?

是的，每间房间都有阳台或露台。

10/10 绝佳

2025 年 7 月 13 日

I had a fantastic stay at Baobab Beach Resort & Spa. The location on Diani Beach is stunning, with white sand and clear water. The staff were friendly and welcoming, and the all-inclusive food and drinks were excellent. The pools were clean, the rooms comfortable, and the whole atmosphere was relaxing. I’d definitely come back and recommend it to anyone looking for a great beach holiday in Kenya.

Fathiya，3 晚家庭旅行

Expedia真实住客点评

8/10 很好

2025 年 6 月 30 日

Vackert

Ett utmärkt hotell med alla bekvämligheter du kan önska. Men personalen var inte lika gästvänlig som på de övriga hotell under vår Kenya vistelse. Det genuina försvann tillsammans med storleken på hotellet.

Rickard，6 晚家庭旅行

Hotels.com真实住客点评

2/10 很差

2025 年 6 月 27 日

Please do not waste your time at this property. The manager Patrick is nasty and doesn't care about travelers only about money. Charles is another manager that doesn't care about guests. I flew into the wrong airport and learned that this resort was 8 hours away. I spoke to the manager several times prior to this trip and he never mentioned this. I explained my situation to him, he said he would try to help me and ny husband on a partial refund but lied. After several attempts Patrick and Charles refused to help us by refunding some of our money. We had no where to go and we were stuck in another country with a room. The property refused to refund some of our money. The property does seem beautiful, but things to happen. The Management team showed no empathy or compassion. They don't care about guests there, they are all about the money. They are liars and will charge an additional fee for everything. Please pick another resort that really cares about the guests well being. Please pass on this resort, you will thank me later.

Dajuanda，4 晚行程

Expedia真实住客点评

8/10 很好

2025 年 6 月 20 日

My girlfriend and I really enjoyed our stay. The food was good but a bit repetitive. Most of the staff was very kind. The property was beautifully maintained and the same goes with the pools. The evening entertainment was fantastic 👌! The monkeys will steal everything that they want though if you aren't very careful.

Jeffrey E Edward，9 晚浪漫旅行

Expedia真实住客点评

2/10 很差

2025 年 6 月 6 日

I wanted to enjoy the resort however I was utterly disappointed with the service at the hotel from the check in. When we arrived the check in was chaotic. We were told to sit down off to the side not near the main lobby and wait. After about 45+ minutes of waiting and other travelers that were off European and Asian descent were being served that had arrived after us we were shocked we are African American. We went to the main counter and it was utter chaos. Phones rings, no welcome drink or welcome fresh towel was passed to us but again was passed to other guests that were other descent minus us. We waited an additional 10 minutes and was handed the key. We were not given an overview of the hotel, times for dinner or anything. Upon being taken to the room it was the wrong room we requested twin beds and was given a double. We were asked if they could put another bed in the room that already had a double. We walked back down to reception. We informed them no as that’s not what we requested. We went back to the lobby and waited another 10 minutes and was told the room would be ready in 3 hours. Very odd as it’s a massive resort and they were not at capacity. So in the meantime we asked about getting lunch as we had traveled and not eaten all day. We were told that lunch is served at specific times and go to the snack bar. I will give them that they did make an effort to accommodate and prepare something. The room was ready three hours later. After settling into the room and

Kemi，2 晚行程

Expedia真实住客点评

10/10 绝佳

2025 年 6 月 3 日

m，4 晚行程

Expedia真实住客点评

10/10 绝佳

2025 年 6 月 3 日

Beautiful all inclusive resort on Diani Beach, about an hour drive from Mombasa International Airport. I had the sea facing Deluxe Room which was absolutely beautiful and spacious. A shuttle is available for a fee to pick you up or drop off at airport. Days have low tide so you can walk on the beach. Resort has Pullman Tours office that can book off base excursions as well as book a snorkeling trip to the sand bar during low tide. I recommend the Mombasa city tour as they take you to the Akamba Market that has 2500 wood carving artists that sell their crafts at excellent prices and most of the money goes directly to the artist. Meals include buffets with food and desserts from around the world. Egg stations available in the morning for scrambles/omelettes and pasta stations at lunch/dinner as well as many other foods. Gym available for a daily fee. Recommend getting a massage at the Spa! Rooms are seaside so you hear ocean roar while receiving an amazing massage. Resort offers several pools- one of which is an adults only. Overall amazing stay. Would stay again- highly recommend!

Bianey，5 晚结伴旅行

Expedia真实住客点评

8/10 很好

2025 年 5 月 22 日

Family friendly

Camille，4 晚家庭旅行

Expedia真实住客点评

2/10 很差

2025 年 5 月 18 日

Samuel，2 晚行程

Expedia真实住客点评

4/10 尚可

2025 年 5 月 18 日

They have a silly policy about pool towels and a token they provide without briefing you about it. Then try and bill you extra upon check-out. This ruined my otherwise okay experience. Would not recommend as there are better options along the same road.

Jacob，2 晚浪漫旅行

Expedia真实住客点评

10/10 绝佳

2025 年 5 月 6 日

This was our third visit to The Baobab, and we thoroughly enjoyed our week there. The only drawback for us is that the dining choices were very heavy on Indian and local cuisine with not many other options. Still, we were always able to find something we liked and would definitely plan to visit again.

Robin Adams，7 晚浪漫旅行

Expedia真实住客点评

6/10 好

2025 年 4 月 30 日

It wasn’t all inclusive as the post when I checked out the wanted me to pay to keep using the facilities which never happened to me before on a all inclusive hotel before

Jose ignacio vega，3 晚行程

Expedia真实住客点评

4/10 尚可

2025 年 4 月 22 日

Mihir，2 晚行程

Expedia真实住客点评

8/10 很好

2025 年 4 月 20 日

No me gustó que no fueran claros respecto al cobro y espacios por el pago de salida tardía

Francisco，3 晚行程

Expedia真实住客点评

10/10 绝佳

2025 年 3 月 22 日

Fantastic place if you take luxury and need for relaxation seriously

Amos，3 晚行程

Expedia真实住客点评

10/10 绝佳

2025 年 3 月 18 日

Laurits，3 晚行程

Expedia真实住客点评

10/10 绝佳

2025 年 2 月 26 日

Excellent stay

Fantastic hotel, excellent staff who cant do enough for the guests. Great pool party sad to leave and we will return

tracy，2 晚家庭旅行

Hotels.com真实住客点评

8/10 很好

2025 年 2 月 24 日

Nice resort in a beauty location

The resort is beautiful and the setting is fantastic. The beach is beautiful as are the various pool areas. The room was good, clean and comfortable. The food was just ok, what you would expect at a buffet. The service was ok overall. Great in the restaurants and other staff but the front desk service was lacking, they weren’t very friendly or helpful, giving out some conflicting information. Overall though I recommend the resort, it was a very nice relaxing stay.

Ross，3 晚结伴旅行

Hotels.com真实住客点评

10/10 绝佳

2025 年 2 月 19 日

Alles Top

Herbert，8 晚结伴旅行

Hotels.com真实住客点评

8/10 很好

2025 年 2 月 15 日

Nice hotel but pricy

Overall good hotel, but the all-inclusive package is not full. You can not choose some drinks as they are only provided as "premium drinks". Ice-cream is not included and cost extra. Staff is very eager to promote the á-la carte restaurants where you need to pay extra. One very bad thing is that the hotel allows beachboys to sell stuff and tours at the hotel premises, so you are not left alone. That really lowers the review. The price is high in the area and therefore I would expect a higher standard.

Joakim，5 晚行程

Hotels.com真实住客点评

6/10 好

2025 年 2 月 9 日

Anke，1 晚行程

Hotels.com真实住客点评

10/10 绝佳

2025 年 1 月 30 日

YASSIN ULEDI，7 晚行程

Expedia真实住客点评

10/10 绝佳

2025 年 1 月 30 日

Geir Morten，3 晚行程

Hotels.com真实住客点评

2/10 很差

2024 年 7 月 10 日

SCAM: BEWARE: Ripped me off on accommodation cost

SCAM: BEWARE. The hotel scammed me on payment for accommodation BEWARE! I booked through hotels.com and had an agreement in USD to pay on arrival at hotel. They originally charged in USD but to wrong card. When they put on the new card they charged in KEN shillings. This was a fe more GBP than if they USD but I thought ok as they said it covered the full amount for the accommodation plus $18 for shuttle transfer (same as usd payment made against initial card). On check-out 11 days later I saw they had charged extra for accommodation and asked why? Went back after an hour and said the manager wasn’t available yet. When we had to leave they just told me the manager confirmed it was correct and I had to pay and manager not available again! Spoke to manager via chat after I left and he said they made a mistake on initial payment and used wrong exchange rate - i explained they actually used the wrong exchange rate but have not heard back and has been over a week now. Clearly a SCAM or they would have resolved quickly. Overall this has cost me approx £50 extra through their “mistake”

Rueben，11 晚家庭旅行

Hotels.com真实住客点评

10/10 绝佳

2024 年 6 月 30 日

Nichole，4 晚行程

Expedia真实住客点评

保巴博海滩度假村及水疗中心

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