I booked on behalf of my mother. As I was worried, I called the hotel and they immediately checked on my mother and helped her with WiFi connection.
The staff were amazing. thank you once again. 🙏
Irawati
1 晚行程
10/10
真实旅客
2 晚行程
6/10
Near airport, staff friendly, room was ok for a short stay
真实旅客
1 晚浪漫旅行
10/10
it would better if the kicthen is 24 hours and have a free shulter bus to nearest shopping mall.
真实旅客
2 晚行程
2/10
Checked out almost straight away. Mouldy aircon and reception guests were terrible
Sung Woo
1 晚商务旅行
8/10
Good hotel if u need to catch early flight
MD Golam
1 晚商务旅行
8/10
真实旅客
1 晚行程
10/10
Overall experience is very good with the service of all the friendly staff, cleanliness in the room and public areas in the hotel. However the surrounding / environment is still undeveloped with only a few local stores and countryside style eateries but nothing authentic for good memory. One plus point is that the hotel is very near by the Hang Nadim Airport ( 10 minutes by car ) and there may not be traffic congestion as there are not busy road along the way.
CLEMENT
1 晚浪漫旅行
8/10
It's good for short stay. Very near the air port. Good for those who want to fly off next morning.
Satifah
1 晚家庭旅行
6/10
Check-in took longer than expected. Whilst it was a one-person desk, processing the two people ahead of me seemed to take longer than it needed to. The staff seemed friendly enough though.
I discovered on check-in there was a requirement for a rp50,000 cash deposit on check-in (got a receipt and refund on check-out though).
Hotel room felt a bit cramped - I think due to the lighting. The room was bearable though. It was not as clean as it could be, with the bedsheets stained and I found a hair between the covers too. The floor looked clean but did not feel it; slippers were provided though. No fire safety/emergency information in the room and there were exposed wires for the fuse/ecd showing.
Check-out was quicker as no queue, and I got my deposit back swiftly from the friendly receptionist.
Breakfast looked ‘ok’ but mostly meat/fish based so none for vegetarians. Took a Grab to the airport as the hotel car, ‘on standby’ cost rp50,000! (Grab was 24,000).
Overall passable for a night and ok price (a bit high by Indonesian standards) but might stay somewhere a bit more relaxing next time.
Noted that you can get a discount on room rate rp300,000 if you have transit boarding pass for Batam Airport.
Jamie
1 晚行程
2/10
What can i say, all bad experience. Room rain leaking on window area. Bed feels dusty and itchy. Breakfast 6am to 10am. 9.20am i eat, nothing left and didnt fill again. If world still have other hotel, wont come again.
真实旅客
1 晚行程
8/10
Charlotte
1 晚家庭旅行
6/10
真实旅客
8/10
Suradi
10/10
About 40 minutes from batam centre. Breakfast is your nomal everyday feasts. Staff very friendly.