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D'Grande Hotel

3.0 star property
Hotel with spa, near Nagoya Hill Mall

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Photo gallery for D'Grande Hotel

Reception
1 bedroom, free wired internet, bed sheets
Flat-screen TV
Front of property
Restaurant
On the vibrant island of Batam, D'Grande Hotel offers a haven with modern comforts and indulgent treats. Unwind at the onsite spa or savor flavors at the restaurant, bar, or coffee shop/cafe. With free babysitting services and express check-out/check-in options available.

Reviews

6.6 out of 10
Good

Popular amenities

  • Bar
  • Spa
  • Laundry facilities
  • Free parking
  • 24/7 front desk
  • Air conditioning

Main amenities (11)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Free babysitting
  • Room service
  • Coffee shop/cafe
  • 24-hour front desk
  • Air conditioning
  • Laundry service
  • Meeting room
  • Luggage storage

Feel at home (6)

  • Babysitting (free)
  • Private bathroom
  • Daily housekeeping
  • Coffee/tea maker
  • Cable TV service
  • Dry cleaning/laundry service

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Deluxe Double Room

Deluxe Double Room | 1 bedroom, free wired internet, bed sheets

Deluxe Double Room

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
Coffee/tea maker
Free bottled water
Cable channels
Daily housekeeping
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | 1 bedroom, free wired internet, bed sheets

Deluxe Twin Room

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
Coffee/tea maker
Free bottled water
Cable channels
Daily housekeeping
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room

Superior Room | 1 bedroom, free wired internet, bed sheets

Superior Room

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
Coffee/tea maker
Free bottled water
Cable channels
Daily housekeeping
  • City view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Jl. Raden Patah Blok 3 No.7 Lubuk Baja, Batam, Batam, 29432

What's nearby

  • Nagoya Hill Mall - 10 min walk - 0.9 km
  • BCS Mall - 10 min walk - 0.9 km
  • Grand Batam Mall - 12 min walk - 1.0 km
  • Harbour Bay Ferry Terminal - 4 min drive - 3.7 km
  • Batam Centre Ferry Terminal - 7 min drive - 7.8 km

Getting around

  • Batam Batu Besar (BTH-Hang Nadim) - 19 min drive
  • Singapore Changi Airport (SIN) - 15 miles/24.2 km
  • Seletar Airport (XSP) - 21.9 miles/35.3 km

Restaurants

  • ‪Windsor Food Court - ‬3 min walk
  • ‪Pondok Vegetarian - ‬6 min walk
  • ‪Sederhana Padangnese Restaurant - ‬7 min walk
  • ‪Pizza Hut - ‬1 min walk
  • ‪Ikan Bakar Acia - ‬13 min walk

About this property

D'Grande Hotel

D'Grande Hotel puts you just a 5-minute drive from Nagoya Hill Mall and Harbour Bay Ferry Terminal. Guests can be pampered with spa services at the spa and grab a bite to eat at the coffee shop/cafe. Also, this hotel is within a short drive of Batam Centre Ferry Terminal.

Languages

English, Indonesian

At a glance

DONE

Hotel size

    • 55 rooms
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; Check-in end time: 5 AM
    • Contactless check-in available
    • Express check-in/out available
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
    • Free babysitting
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free wired internet access in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)

Traveling with children

  • Free babysitting

Working away

  • Meeting room

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Full-service spa

Accessibility

  • Wheelchair-accessible parking

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Towels

Stay connected

  • Free wired internet

Food and drink

  • Free bottled water

More

  • Daily housekeeping

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa.

Fees & policies

Policies

Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
Cashless transactions are available.

Also known as

D'Grande Hotel Batam
D'Grande Batam
D'Grande
D'Grande Hotel Hotel
D'Grande Hotel Batam
D'Grande Hotel Hotel Batam

Frequently asked questions

Does D'Grande Hotel offer free cancellation for a full refund?

Yes, D'Grande Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at D'Grande Hotel?

Sorry, pets aren't allowed.

Is parking offered on site at D'Grande Hotel?

Yes, there's free self parking.

What are the check-in and check-out times at D'Grande Hotel?

Check-in start time: 2 PM; Check-in end time: 5 AM. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.

What is there to do at D'Grande Hotel and nearby?

D'Grande Hotel has a spa.

Are there restaurants at or near D'Grande Hotel?

Yes, there's an onsite restaurant.

What's the area around D'Grande Hotel like?

D'Grande Hotel is a short 12-minute walk from Nagoya Hill Mall and 14 minutes' walk from BCS Mall.

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D'Grande Hotel Reviews

Reviews

6.6

Good

7.0/10

Cleanliness

7.2/10

Staff & service

2.0/10

Amenities

6.4/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

4/10

No hot shower Air conditioner too cold

2/10

2-night trip

6/10

2-night trip

2/10

one of the worst hotel i ever stay. centralize aircon switch is not working and the room is freezing cold. no place to eat or buy food
2-night trip

8/10

This hotel is very narrow inside which some grab drivers don’t know the place . Also quite inconvenient to buy food , need to take taxi go out . Regards
1-night trip

10/10

1-night trip

6/10

Book the hotel through hotels.com. During check in was informed the reservation was cancel due to no confirmation from hotels.com. Anyway got my room but at different rate.
1-night trip

2/10

1-night trip

10/10

The room was very spacious and clean. The serve breakfast to your room. Very good mattress. Will stay there again.
1-night trip

8/10

Pros Receptionist very pleasant and helpful. Check in and check out was a breeze Can call online taxi Room is huge Corridor was super cold as they blasted the aircon at high and lowest temperature. Room is cold. Aircon thermostat is working great. I had a smoking room but the room does not reek cigarette smell. The hotel was very quiet. Cons Place is located in an area that is quite secluded Not really for those first timers Bed is huge but will sink in the middle Pillow super soft Housekeeping will clean the room but never change the bedsheet, pillow case and duvet throught my 5 days stay. Breakfast was far too simple and modest. Not much options. Well for Batam where food is readily available everywhere, it is understandable why guests dont really have breakfast. Despite being a quiet hotel, there was a room 3 floors above us that will have children laughing and giggling, playing in the middle of the night. I know this because from the window in the room, can see the room above with lights on and kids playing. Overall This hotel is more for those who seek a quiet environment. Distance is not of any convenience for those who wants to have easy access to the malls. Bcs mall, by car will take about 5 mins. Nagoya Hills by car will take about 10mins. Mega mall about 15-20mins depending on traffic. Nearby there is one convenience store but unlike other outlet, it closes at 11pm. Maybe because of the secluded location.
4-night trip

8/10

Great place to stay.big room, clean room.helpful staff
2-night trip

8/10

2-night trip

10/10

Very nice and cozy hotel, The front desk is very polite too. The room is very big and spacious and its exactly the same as advertised. Taking a taxi to Nagoya only cost 50,000 ruppiah only 5 mins away. You can choose to walk but it will be quite complicating and not recommended in the night. I will recommend to anyone who wants a quiet , but near Nagoya Hill with a budget . This is the right hotel. I will stay again!
2-night trip

6/10

Location wise, it’s far inside. Nearest mall is Nagoya but it is about 20mins walk. No proper pavement and most of the time you’re walking by the sides of the roads - dangerous. Take the taxi to Nagoya, RP 50K. Staff were great. They were friendly, polite and helpful. Breakfast was basic but it was good! Decided to try their massage. It was horrible. They had to call in free lance masseurs which I’m fine with. My Sister began first. Only about 15mins later I started together with my Cousin and mom. But, all of us ended at the same time. That’s one. Another one. We were seperated by curtains which is normal but the masseur decided to open the curtains and started chatting among themselves. The whole experience wasn’t relaxing at all. We weren’t given the full hour and the massage was just them putting oil and spreading it on the legs. We wanted the foot reflexology. Wasted the RP15K each that we paid.
2-night trip

6/10

The service is just plain normal. The bathroom was a mess when bathing as all the whole floor wet. The complimentary coffee in the room have either no sugar or creams. And was not top up the next day. I was trying to get the counter to book the next day ferry for me but was told that my name and ticket number was not in the ferry name list. I was shocked as i have already bought for two ways ticket. Again i called up the hotel counter to give my passport number so that i can call myself but told me that to wait a few minute ( i just want the passport number which they kept my passport). Not sure if they understand me but I’m talking in Malay and not english. I straigh went down to the counter personally and ask for my passport. I called the ferry terminal myself and less than 5 minutes i got my booking number. Geez how angry i am to them but just left the counter.

4/10

Idk if its just expedia or was is just my luck. Ive always booked expedia and always got a room that is right at the end of the corner which i find v "ulu" n scary plus ive 2 infants. Went in the hotel n saw 2 lil cockroach. There is no wet n dry area in the toilet. 2nd day we switched on the switch to let the cleaners clean our room but reached the hotel at night n saw the exact mess before we left.
2-night trip

8/10

DLX room was clean but shower space is so wetty. Staff is very kind
1-night trip

8/10

We were stay for short vacation it was quite distance from batam centre but the overall stay was satisfactory. The Price and food good and hotel staffs are very kind.
2-night trip
This review was submitted before 2018 and has not been verified.

8/10

the hotel room is very clean , comfort and all staff very friendly and helpful.
1-night trip