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City Pension Zem

3.0 star property
Tokyo hotel with restaurant

Choose dates to view prices

City Pension Zem, a hotel near Tokyo Imperial Palace and Ryogoku Kokugikan, offers a tranquil retreat with dry cleaning/laundry services and delicious meals at the restaurant. Relax with in-room WiFi or rejuvenate with spa services including massages. Guests rave about the helpful staff.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Laundry facilities
  • Non-smoking

Main amenities (5)

  • Housekeeping once per stay
  • Restaurant
  • Self-serve laundry
  • Luggage storage
  • Limited hour front desk

Feel at home (6)

  • Kitchenette
  • Private bathroom
  • Laundry facilities
  • Elevator
  • In-room climate control (air conditioning)
  • Digital TV service
The current price is CNY1,624
CNY1,787 total
Apr 26 - Apr 27

Room options

View all photos for Basic Room

Basic Room | In-room safe, desk, laptop workspace, iron/ironing board

Basic Room

10.0 out of 10
Exceptional
(1 review)
  • 45 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 2 Twin Futons

View all photos for Standard Room

Standard Room | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room

8.0 out of 10
Very good
(1 review)
  • 80 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 3 Twin Futons

View all photos for Family Room

In-room safe, desk, laptop workspace, iron/ironing board

Family Room

  • 1 bedroom
  • Sleeps 7
  • 2 Double Beds and 3 Twin Futons

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Exterior
Section L Yushima - Ueno
  • Kitchen
  • Laundry facilities
  • Free WiFi
  • Air conditioning
9.4 out of 10, Exceptional, 106 reviews
The price is CNY995
CNY1,095 total
Apr 29 - Apr 30
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About the neighborhood

Map
2-16-9, Nihonbashikakigaracho, Chuo-ku, Tokyo, Tokyo, 103-0014

What's nearby

  • Suitengu Shrine - 3 min walk - 0.3 km
  • Sumida River - 4 min walk - 0.4 km
  • Hamacho Park - 6 min walk - 0.6 km
  • Meijiza Theater - 6 min walk - 0.6 km
  • Koami Shrine - 7 min walk - 0.7 km

Getting around

  • Haneda Airport (HND) - 25 min drive
  • Narita Intl. Airport (NRT) - 45 min drive
  • Bakurochou Station - 16 min walk
  • Hatchobori Station - 19 min walk
  • Asakusabashi Station - 21 min walk
  • Suitengumae Station - 3 min walk
  • Hamacho Station - 9 min walk
  • Ningyocho Station - 9 min walk

Restaurants

  • ‪福しん - ‬3 min walk
  • ‪マクドナルド - ‬3 min walk
  • ‪讃岐うどん 谷や - ‬3 min walk
  • ‪Royal Park Hotel Executive Lounge - ‬5 min walk
  • ‪Single O Hamacho - ‬3 min walk

About this property

City Pension Zem

When you stay at City Pension Zem, you'll be just a 5-minute drive from Tokyo Imperial Palace and Ueno Park. Also, Tokyo International Forum and Ueno Zoo are just a 5-minute drive away. Fellow travelers say great things about the helpful staff. Public transportation is just a short walk: Suitengumae Station is 3 minutes and Hamacho Station is 9 minutes.

At a glance

DONE

Hotel size

    • 9 rooms
    • Arranged over 10 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 11 PM
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • The front desk is open daily from 7 AM - 11 PM
    • Front desk staffed during limited hours
    • This property doesn't offer after-hours check-in
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Restaurant

Services

  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 1983

Accessibility

  • Elevator

Room amenities

Be entertained

  • 50-inch LCD TV
  • Digital TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Fan
  • Slippers
  • Iron/ironing board
  • All-in-one washer and dryer
  • Laundry detergent

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Bidet
  • Shampoo
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Electrical adapters/chargers

Food and drink

  • Refrigerator
  • Microwave
  • Kitchenette
  • Toaster
  • Dining table
  • Paper towels

More

  • Housekeeping once per stay
  • In-room safe

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International

Also known as

City Pension Zem Hotel Tokyo
City Pension Zem Hotel
City Pension Zem Tokyo
Japan
City Pension Zem Tokyo
City Pension Zem Hotel
City Pension Zem Hotel Tokyo

Frequently asked questions

Does City Pension Zem offer free cancellation for a full refund?

Yes, City Pension Zem does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at City Pension Zem?

Sorry, pets aren't allowed.

Is parking offered on site at City Pension Zem?

Sorry, there's no onsite parking at City Pension Zem.

What are the check-in and check-out times at City Pension Zem?

Check-in start time: 3 PM; Check-in end time: 11 PM. Check-out time is 11:00 AM.

Are there restaurants at or near City Pension Zem?

Yes, there's an onsite restaurant.

Does City Pension Zem have self-catered rooms fitted with kitchens or kitchenettes?

Yes, a kitchenette is available in every room, and also includes a refrigerator, a microwave, and a toaster.

What's the area around City Pension Zem like?

City Pension Zem is a short 3-minute walk from Suitengumae Station and 3 minutes' walk from Suitengu Shrine.

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Reviews

City Pension Zem Reviews

9.0

Wonderful

9.0

Cleanliness

8.8

Location

9.4

Staff & service

8.6

Property conditions & facilities

Popular mentions

Service staff
Room
Luggage
Bathroom

Reviews

Verified

10/10 Exceptional

Nice place to stay for a family. Will come back again.
Paul, 3-night trip
Verified

10/10 Exceptional

Super Clean Room, very spacious for a family of four, staff very courteous, stones throw to bus station that connects to both Haneda and Narita Airports. Plenty of local stores, restaurants, very connected transit.
Ross, 10-night trip
Verified

8/10 Very good

Great location and service

Great location and stay
Michael, 10-night trip
Verified

10/10 Exceptional

Room was clean and spacious. Walkable to station to get to tourist areas. The area is slighly residential so it's quiet. Easy to walk to restaurants and 7-11. We enjoyed our stay and would like to return
SARAH, 3-night trip
Verified

10/10 Exceptional

Nice area, friendly staff and warm hospitality
2-night trip
Verified

10/10 Exceptional

Enjoyable stay

Enjoyed our short two-night stay here. The hotel staff were very friendly, respectful and helpful.
Rachel, 2-night trip
Verified

10/10 Exceptional

This hotel was amazing!! It was super clean, very accessible and insanely affordable. We stayed for 8 nights and paid 360 per person for the whole trip. There were five of us and the place fit us and could’ve got 3 more. I forgot my iPhone charger but they had some for us in the room to use. One of the best places to stay at while in GINZA. 10/10 recommend:)
natalie, 7-night trip
Verified

10/10 Exceptional

Excellent location 👍
Jonalyn, 4-night trip
Verified

8/10 Very good

Lovely and helpful staff.acessible to most amenities and public transport.
Maria, 2-night trip
Verified

10/10 Exceptional

Nice and affordable!
Samuel, 1-night trip
Verified

10/10 Exceptional

The hotel is very nice, clean and quiet. I would definitely recommend this to anyone who is visiting Tokyo, as it may be one of the best places to stay there.
Verified

8/10 Very good

Staff was friendly and highly accommodating, beds were surprisingly comfortable. Will stay again for shorter stays.
Kathleen, 1-night trip
Verified

8/10 Very good

The hotel was good. Restaurants and convenient stores nearby. I would stay in this property again.
Mary, 3-night trip
Verified

2/10 Poor

I stayed here 3 nights and enjoyed tremendously.Staff was poliže and helpful. Location is great.
Lazar, 1-night trip
Verified

10/10 Exceptional

Cleanliness, convenient, comfortable beds, and unlimited necessities is great!
Christina, 4-night trip
Verified

10/10 Exceptional

Comfortable and clean, with friendly and helpful staff and easy access to public transport.
Danielle, 7-night trip
Verified

10/10 Exceptional

The staff was very friendly. The rooms were quiet and clean.
Martin, 5-night trip
Verified

10/10 Exceptional

Very large and nice and clean room was perfect
Dustin, 2-night trip
Verified

10/10 Exceptional

All the hotel staffs are always thoughtful.
Noriko, 11-night trip
Verified

10/10 Exceptional

The owner has created a detailed website with just about all the information you may need to decide whether the hotel will suit your needs. I personally loved the humongous space the most as that usually comes with a huge premium in central Tokyo and I am glad that it didn’t cost me an arm and a leg. Of course, it was clean like every other place I have stayed at in Japan, but I can feel the owner’s attention to details and desire to help are even higher than the average in Japan which is already high when compared to the rest of the world. If the location and price is right for you and as long as you’re not looking for beautiful room decorations, this may be a very comfortable home away from home.
Gary, 4-night trip
Verified

10/10 Exceptional

Rooms are large and only 3 rooms on every floor, Staff were nice.
Ivy Mei Yee, 4-night trip
Verified

10/10 Exceptional

We loved everything about it. Big room, great location, great internet.
Carmen, 4-night trip
Verified

10/10 Exceptional

The building may be a bit old, but they keep the place clean with personable service.
Kyoko, 13-night trip
Verified

10/10 Exceptional

A cosy little hotel with friendly staff. The hotel itself is dated, but it's clean and well kept. There's a train station within walking distance and there are quite a number of dining options around the area. Would stay at this hotel again when I'm in Tokyo.
Kelly, 3-night trip
Verified

8/10 Very good

Room was clean, neat and big enough for solo traveler. Bathroom is a bit small but ok. Convenient location.
1-night trip