Its a strange feeling as its an unmanned hotel which I was not expecting, so nobody is there at all leaving you feeling very out of the loop. The orange juice was way passed its sellby date and made me feel quite ill.
They let me check in a bit early for a small additional fee which was very helpful
Angus
Angus,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 11 月 30 日
Self check in was easy, unexpected great breakfast hamper, room was good for an overnight stay, really quite and a good location
Allan
Allan,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 11 月 23 日
No staff at all present
Teresa
Teresa,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 20 日
The room was very clean and the cleaning staff were so helpful and friendly in the morning. We would definitely stay again when we are next up in Berwick.
Karen
Karen,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 11 月 12 日
The room was nice and clean the en-suite excellent and the breakfast hamper a nice treat as I had a very early start.
Steve
Steve,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 10 月 29 日
The bed was comfortable, was missing staff at 4 when I arrived and the milk in my room was off so I wasn’t able to have a coffee or breakfast
Thomas
Thomas,1 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 10 月 24 日
Amanda
Amanda,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 10 月 17 日
No staff, room not cleaned. Access by combination lock into an empty hotel.
Brian
Brian,4 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 10 月 12 日
Nice place in Berwick
Nice little hotel that is basically a B&B. No one staffs the front desk -- you enter with a door code that is sent by the hotel. System worked fine. Hotel is in a good location, near the water and the wall, about 12-15 min from the railway station. Breakfast was fine, although not stellar. Room and dining area were clean. We would stay there again.
Laurence
Laurence,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 4 日
The service and the facilities of the room are outstanding comfortable bed.
The breakfast was amazing freshly cooked by heather who also takes your order.
Good choice of cereal, fresh fruit yoghurt and toast.
Then to follow a full cooked breakfast
Elizabeth
Elizabeth,1 晚 行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 24 日
Mark
Mark,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 9 月 11 日
It was a little bizarre to ‘check yourself in’ to a hotel and I’m sure in the winter months it might feel even more strange BUT everything had been thought about. The room was clean and well equipped, comfortable bed and breakfast was delicious. Communication by text told you everything you needed to know ….a very nice stay
Diane
Diane,1 晚家庭旅行
Expedia真实住客点评
8/10 很好
2025 年 9 月 6 日
R
R,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 9 月 5 日
Nice modern bright room with everything in it, would have liked a
Elaine
Elaine,3 晚行程
Expedia真实住客点评
6/10 好
2025 年 8 月 29 日
Nobody to greet you during stay. Seemed to have reduced staff to absolute minimum. Breakfast was overcooked.
Graham
Graham,2 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 8 月 25 日
Great night sleep
Lee
Lee,1 晚家庭旅行
Expedia真实住客点评
8/10 很好
2025 年 8 月 25 日
Pleasant nights stay
Thank you and breakfast was great
Yvonne
Yvonne,1 晚浪漫旅行
Expedia真实住客点评
6/10 好
2025 年 8 月 22 日
No one on site. You are sent a long long text on how to get into the place. When we got to our room the key holder was empty. Someone arrived in 10 minutes to give us the key., which was a bit poor. Breakfast was very good, though - someone turned up to serve it!
Katharine
Katharine,2 晚行程
Expedia真实住客点评
8/10 很好
2025 年 8 月 18 日
真实旅客
1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 16 日
I stayed here for a short weekend break as I love Berwick. Friendly staff and plenty of choice for breakfast
Victoria
Victoria,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 8 月 11 日
Colin
Colin,1 晚行程
Expedia真实住客点评
8/10 很好
2025 年 8 月 6 日
Brilliant little find
We really enjoyed our stay
The staff were very helpful professional and friendly
The room was clean, comfortable but a couple of little things for maintenance but nothing that bothered us
Would definitely stay again
Breakfast good
Carol Hall
Carol Hall,4 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 5 日
Very Quiet , clean. Walkable to the river and center of town. Walkable to LNER train station.
Helpful , friendly staff.
Very enjoyable