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Queens Head Hotel

3.0 star property
Hotel located steps from Old Bridge

Choose dates to view prices

Photo gallery for Queens Head Hotel

Front of property
Iron/ironing board, free WiFi, bed sheets
Family Room | Iron/ironing board, free WiFi, bed sheets
Double Room (Small) | Bathroom | Shower, free toiletries, towels
Front of property
Queens Head Hotel is your haven with a warm welcome and delightful full breakfast. Savor the flavors at the restaurant or unwind with coffee from the shop while enjoying in-room WiFi. The helpful staff has left a lasting impression on previous guests.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Non-smoking
  • Free WiFi

Main amenities (2)

  • Daily housekeeping
  • Luggage storage

Feel at home (5)

  • Television
  • Daily housekeeping
  • Coffee/tea maker
  • Pets allowed
  • Free toiletries
The current price is CNY463
CNY555 total
includes taxes & fees
Nov 2 - Nov 3

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Double Room

Double Room | Iron/ironing board, free WiFi, bed sheets

Double Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Heating
Flat-screen TV
Hair dryer
Private bathroom
Electric kettle
Free bottled water
Coffee/tea maker
Digital channels
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room (Small)

Double Room (Small) | Iron/ironing board, free WiFi, bed sheets

Double Room (Small)

8.8 out of 10
Excellent
(5 reviews)

Highlights

Heating
Flat-screen TV
Hair dryer
Private bathroom
Electric kettle
Free bottled water
Coffee/tea maker
Digital channels
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

Family Room | Iron/ironing board, free WiFi, bed sheets

Family Room

8.8 out of 10
Excellent
(6 reviews)

Highlights

Heating
Flat-screen TV
Hair dryer
Private bathroom
Electric kettle
Free bottled water
Coffee/tea maker
Digital channels
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Twin Room

Twin Room | Iron/ironing board, free WiFi, bed sheets

Twin Room

8.4 out of 10
Very good
(7 reviews)

Highlights

Heating
Flat-screen TV
Hair dryer
Private bathroom
Electric kettle
Free bottled water
Coffee/tea maker
Digital channels
  • 16 sq m
  • Sleeps 2
  • 2 Twin Beds

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Restaurant

The Castle Hotel

  • Free breakfast
  • Pet friendly
  • Free parking
  • Free WiFi
8.6 out of 10, Excellent, 257 reviews
The Castle Hotel
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About the neighborhood

Map
6 Sandgate, Northumberland, Berwick-upon-Tweed, England, TD15 1EP

What's nearby

  • Berwickshire Coastal Path - 1 min walk - 0.2 km
  • Berwick-upon-Tweed Town Hall - 3 min walk - 0.3 km
  • Berwick-upon-Tweed Barracks and Main Guard - 6 min walk - 0.5 km
  • Chain Bridge Honey Farm - 8 min drive - 9.9 km
  • Paxton House - 9 min drive - 10.0 km

Getting around

  • Berwick-Upon-Tweed Station - 12 min walk
  • Reston Train Station - 18 min drive

Restaurants

  • ‪The Coulls - ‬8 min walk
  • ‪Limoncello - ‬1 min walk
  • ‪Caffè Nero - ‬4 min walk
  • ‪The Leaping Salmon - ‬5 min walk
  • ‪Northern Edge Coffee - ‬2 min walk

About this property

Queens Head Hotel

Enjoy your visit to Berwick-upon-Tweed with a stay at Queens Head Hotel. You'll have free perks like WiFi and wired internet. Fellow travelers say great things about the helpful staff.

At a glance

DONE

Hotel size

    • 6 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Express check-out available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 10:00 AM
DONE

Special check-in instructions

    • There is no front desk at this property
    • Guests must contact the property in advance for check-in instructions and an access code; access will be through a private entrance
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets allowed (dogs only)*
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Other information

    • Smoke-free property
    • No stag/bachelor or hen/bachelorette parties

Property amenities

Services

  • Luggage storage
  • Bike storage

Facilities

  • 1 building/tower
  • Built in 1765
  • Traditional architecture

Accessibility

  • Well-lit path to entrance

Room amenities

Be entertained

  • DVD player
  • 26-inch flat-screen TV
  • Digital TV channels

Home comfort

  • Heating
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Bed sheets provided

Freshen up

  • Shower only
  • Free toiletries
  • Towels

Stay connected

  • Free WiFi and wired internet

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • Access via exterior corridors

Fees & policies

Optional extras

  • Early check-in can be arranged for an extra charge of GBP 20.00 (subject to availability)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of GBP 20.00 per pet, per stay (maximum GBP 20 per stay)

Policies

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
This property does not have elevators.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Also known as

Queens Head Hotel Berwick-upon-Tweed
Queens Head Berwick-upon-Tweed
Queens Head BerwickuponTweed
Queens Head Hotel Hotel
Queens Head Hotel Berwick-upon-Tweed
Queens Head Hotel Hotel Berwick-upon-Tweed

Frequently asked questions

Does Queens Head Hotel offer free cancellation for a full refund?

Yes, Queens Head Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Queens Head Hotel?

Yes, dogs are welcome. There's a charge of GBP 20.00 per pet, per stay. Service animals are exempt from fees.

Is parking offered on site at Queens Head Hotel?

Sorry, there's no onsite parking at Queens Head Hotel.

What are the check-in and check-out times at Queens Head Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge of GBP 20.00 for early check-in (subject to availability). Check-out time is 10:00 AM. Express check-out is available.

What is there to do at Queens Head Hotel and nearby?

Recommended spots to visit include Old Bridge (3-min walk) and Berwick-upon-Tweed Town Hall (3-min walk), along with Berwick-upon-Tweed Barracks and Main Guard (6-min walk) and Chain Bridge Honey Farm (5.1 mi).

What's the area around Queens Head Hotel like?

Queens Head Hotel is a short 3-minute walk from Berwick-upon-Tweed Town Hall and 6 minutes' walk from Berwick-upon-Tweed Barracks and Main Guard.

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Reviews

Queens Head Hotel Reviews

8.8

Excellent

9.2

Cleanliness

9.2

Location

9.2

Staff & service

8.0

Eco-friendliness

8.6

Property conditions & facilities

What guests liked

  • Breakfast was consistently described as excellent, superb, delicious, and great, with many guests praising the quality and variety of the meal. (20 reviews)
  • Evening meal and breakfast were excellent, meeting high standards. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Service staff
Food
Breakfast
Room
Bed
Restaurant
Kitchen

Reviews

10/10 Exceptional

Small but clean and facilities great.breakfast was delicuous and will certainly be back
Tracy, 1-night trip

8/10 Very good

Restuarants close by with a good walk along the ramparts
George, 1-night trip

8/10 Very good

Nice place in Berwick

Nice little hotel that is basically a B&B. No one staffs the front desk -- you enter with a door code that is sent by the hotel. System worked fine. Hotel is in a good location, near the water and the wall, about 12-15 min from the railway station. Breakfast was fine, although not stellar. Room and dining area were clean. We would stay there again.
Laurence, 1-night trip

8/10 Very good

Unnamed reception so a bit clumsy getting in but overall the room and location were good
John, 1-night trip

8/10 Very good

Very comfortable room breakfast was good hotel in a great place for local amenities
ERIC, 2-night trip

8/10 Very good

Room was very small, code sytem to get in & get the room key was difficult, breakfast was good ( only tume we saw someone)
Margaret, 1-night trip

10/10 Exceptional

Cozy and friendly, and so charmingly situated. The staff were lovely. The room was comfy -- love the floral throw cushions! A very pleasant stay.
Tara, 3-night trip

10/10 Exceptional

Thoroughly recommend

I highly rate this hotel, stayed one night and was impressed with the service and high standards. Evening meal and Breakfast were also excellent! Will happily stay again :)
Patrick, 1-night trip

10/10 Exceptional

Berwick Beauty

Very good experience in a Berwick upon Tweed boutique hotel. Situated nicely near the castle walls and restaurants and cares. I only had the breakfast there and that was very good. Friendly ladies who ordered up some amazing weather for ME!!!
Raymond, 4-night trip

6/10 Good

Did not like the keypad entry and it took us two or three tries before we could gain entry both to the hotel and to our room. When we finally managed to get into the property it was dark and the lights did not come on until we were halfway up the stairs.
Agnes, 2-night trip

8/10 Very good

Our first experience wasn't great because we discovered the Queens Head wasn't tended full time and we had to call an emergency number. However,we discovered that the sister hotel, the Castle had a room and in the circumstances they paid for a taxi to collect our luggage so all was well in the end. The Castle was very cosy and the staff were very helpful and polite
DAVID, 1-night trip

10/10 Exceptional

Well worth the money

Well kept extremely olde pub hotel. Comfortable room and bed. Modern en-suite bathroom with a powerful shower. Fluffy towels and individual shampoo, conditioner etc. breakfast was excellent -choices of cooked breakfast ranged from poached eggs on toast to a whole fresh kipper and anything in between. A selection of cereals, yoghurts and fresh fruit , toast, juices coffee and tea. Well worth the money.
Mrs Jacqueline, 2-night trip

4/10 Fair

There are better hotels

Nobody available during check-in. They sent a message via sms however, they didnt do this until we were at the hotel. The message contained a key code to get into the empty hotel but when we got to our room there was no key in the door. We phoned them.and they said just to use another room.with a key in the door....what a faff.
Paul, 1-night trip

4/10 Fair

The bed was comfortable, was missing staff at 4 when I arrived and the milk in my room was off so I wasn’t able to have a coffee or breakfast
Thomas, 1-night trip

2/10 Poor

No staff, room not cleaned. Access by combination lock into an empty hotel.
Brian, 4-night trip

10/10 Exceptional

The service and the facilities of the room are outstanding comfortable bed. The breakfast was amazing freshly cooked by heather who also takes your order. Good choice of cereal, fresh fruit yoghurt and toast. Then to follow a full cooked breakfast
Elizabeth, 1-night trip

8/10 Very good

Brilliant little find

We really enjoyed our stay The staff were very helpful professional and friendly The room was clean, comfortable but a couple of little things for maintenance but nothing that bothered us Would definitely stay again Breakfast good
Carol Hall, 4-night trip

8/10 Very good

Staff were welcoming and efficient. The room was comfortable and spacious.
Patricia, 1-night trip

10/10 Exceptional

Great, would certainly return

Ashleigh was very welcoming on arrival, thank you, and all staff very good. Great room, lovely breakfast. Would certainly return.
Dave, 1-night trip

10/10 Exceptional

Excellent property and service. Be sure to follow the check in instructions youll get by text. Rooms are really nice and in a very good area for bars and restaurants. Highly recommended
David, 1-night trip

4/10 Fair

Communication was poor from the point of booking; no access details when promised, and a lack of information on the current key code throughout our visit. The shower was faulty - it was clearly broken before we arrived but hadn't been checked - so we had to use inferior facilities in a just vacated room. We left the room when the plumber arrived and were not told when the repair was complete so we might return. When we came to use the shower the following day the water temperature was set too high and was quite uncomfortable. On the whole our stay was chaotic. When we complained about our substandard stay the response was that these matters were "beyond our control" when obviously good communication and regular maintenance checks are matters that are very easily controlled. Staff were very pleasant, however given the chaos this hotel is not recommended.
Stewart, 2-night trip

8/10 Very good

Very good

Room was clean, spacious and the beds were really comfy. The breakfast was good, cooked fresh. Free parking 100yds from hotel. Hotel central to shops and restaurents.
Jill, 1-night trip

8/10 Very good

NIce hotel with free overnight on-street parking outside, which starts charging at 9am - if you get a £1 parking disk from local stores you can use to set an arrival time for the next morning which will give you til 11am and can be used widely across Northumberland. The stairs are tight, so if you have heavy luggage you may struggle. Breakfast was great and made getting up for the 10am check out worthwhile.
Kevin, 1-night trip

6/10 Good

No reception - which we knew about. Very dark with difficult stairs. Breakfast staff great but no decaf available
Jean, 2-night trip

4/10 Fair

To expensive for what you get, small room smells of damp, shabby and cold, no reception to speak to and breakfast was average at best. wont be staying here again and would not recommend for anyone else
calum, 1-night trip