万豪唯客乐海洋俱乐部

Sterile, could have been anywhere. I felt like I was in Florida.

Expedia customer service was extremely unhelpful. Expedia sent me an email on July 2nd with incorrect check in and check out times. We planned our schedule around those times. (Check our at 11 am). I explained my situation to the front desk at Marriott. Marriott would not honor the extra hour. The Marriott front desk employee was rude and unhelpful when I explained my situation and asked them to honor what was printed in Expedia’s email. The front desk worker said “that’s not our problem, take it up with expedia”. I was on the phone for over 45 mins, and the expedia rep said she would email me a message so that I could show her proof of the incorrect info that expedia sent me in their email message. She never sent it. I tried calling back and refused to go through the whole song and dance with yet another dumb f@&?! Expedia and Marriott are a great pair. They both suck badly. As for the Waikoloa Vacation Club.... the room was clean. However, this is the worst vacation club in the Hawaiian islands. No kids activities. The pool is small (dont let the pictures fool you). Bell service and room service is awesome. Food is mediocre, but the service was great! The beach isn’t great, lots of rocks. The fishponds look swampy. There are wayyyyyyy better options in waikoloa. Don’t stay here!

Beautiful property and well-kept grounds. It’s a good location with shopping and restaurants across the street. Lava Lava Beach Club is just down the beach. There are only two restaurants. Hawaii Calls is the main one and it’s underwhelming, especially on the service side. The other place is more of a bistro/coffee shop. For what it is, it’s decent. The biggest overarching complaint with the resort is the service and staff. The staff culture is lacking. The pool area is solid, with a kids area that is good for littles. The pool side food service is awful. The resort has an usable pond area before the beach. The beach area has limited old crummy chairs, there are plenty of activities, and the sand is ok. The resort definitely has a few years on it but the 1-bedroom suite that we stayed at on the condo side was well-appointed. The kitchenette had a refrigerator, dishwasher, and microwave. No stove. The bathroom had a shower but no tub. We had two decks with a partial view of the ocean and pool area. Overall, it’s a great property with below-average service and weak food options on property which is offset by close dining nearby. For the price, I’d stay there again.

Loved this place. Really clean and friendly staff.

Excellent family friendly resort. Rooms were clean and equipped with everything a family needs.

The check in was horrible no early check in was available and room wasn’t ready till 4pm, they lost the room key packet and had to wait to get new ones luckily the second person helping with check in was nice and not a recording of what is supposed to be said, the room was big but, not totally clean, the coffee maker had used coffee filter and grinds still there from a previous guest and floor was not cleaned good had food still stuck on the tile

Great stay at Marriott's Waikoloa Ocean Club. Although we didn't leave the hotel during our stay, it was very close to a cute little shopping area with other restaurants. The pool was very nice and the beach was calm and lovely. Pool bar staff were very friendly and made an excellent tropical smoothie for us. We did the luau for my bday while we were there and had a great time.

Verg noisy room from 5-7pm -could not even hear TV-cause was singer in the foyer.They really need to turn the speakers down

The property is a full service resort with extensive spans next to the beach Waikoloa. The staff are extremely friendly and helpful catering to every need you may have. They even have hospitality rooms to relax for after checkout, if you depart the island much later than the checkout time. The suites are very clean and newly renovated. There are several pools to relax and wnjoy the horizon and ocean views. Highly recommend this resort!

very nice hotel! we loved it with my two little boys