This stay was perfect after having a few challenges on my one night stay previously. The staff service was wonderful and the manager immediately took accountability for the challenges I had in my first visit. Let me say my challenges were due to service-the room, the location etc. was wonderful.
sheila
sheila,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 20 日
Oscar
Oscar,6 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 4 月 18 日
Not worth the money
None of my requests were honored. I woke up swollen and red because I’m allergic to down. I asked for a feather free room
I asked for a room close to the elevator
I got one as far as possible!
Checking out service was horrible
No smile Most expensive hotel in La Grange should be ashamed giving this type of service
I’m rebooked 2 more nights due to mom in hospital. Hope service improves
sheila
sheila,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 6 日
Raymond
Raymond,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 6 日
Jeremy
Jeremy,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 3 月 18 日
真实旅客
2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 26 日
Karen
Karen,1 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 2 月 19 日
Robert
Robert,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 2 月 10 日
Luis Enrique
Luis Enrique,4 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 1 日
Cute hotel and convenient to surroundings. Staff was difficult to find during our 9pm arrival.
Tanya
Tanya,1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 27 日
Clean n great service
Chris
Chris,1 晚行程
Expedia真实住客点评
6/10 好
2025 年 1 月 21 日
room was dirty even after cleaning crew came but lobby was always clean
Dan
Dan,4 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 18 日
Staff was outstanding, and the room was very nice.
Nathan
Nathan,2 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 17 日
David
David,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 13 日
.
Tony
Tony,3 晚家庭旅行
Expedia真实住客点评
8/10 很好
2025 年 1 月 1 日
Awesome Stay
Enjoyed my stay here! I definitely would return without hesitation!
Bria
Bria,2 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2024 年 12 月 29 日
There was a fight going on in another room that moved out into the hallway. They were yelling profanities and physically fighting each other. A female was screaming loudly in the hallway. When I called the front desk, they stated they had taken care of it. Minutes later they were back to fighting. When I called the desk again, she said she would send someone to talk to them. Talking to them should not have been an option. The police should have been called and they should have been removed from the property. We had our granddaughter with us. What if one of them would have had a gun and started shooting. Someone could have been hurt or killed. The front staff was irresponsible in not having these people arrested. I was very disappointed in the choices that were made by the hotel not to protect their other guests.
Sonya
Sonya,1 晚家庭旅行
Expedia真实住客点评
2/10 很差
2024 年 12 月 28 日
Yeah it sucked.
Becky
Becky,2 晚行程
Expedia真实住客点评
8/10 很好
2024 年 12 月 20 日
It was ok
I like the hotels location. The room was clean. There was an issue with the closet door, it didn’t open all the way. But my biggest issue was the customer service from the person working in the front desk. It was bad.
Jonathan
Jonathan,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2024 年 12 月 18 日
tellissa
tellissa,1 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 12 月 10 日
stuart
stuart,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 12 月 9 日
Staff was nice and facility nice also
Melissa
Melissa,1 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2024 年 12 月 1 日
Great hotel
Super friendly receptionist, delicious food at the Bistro with very welcoming service
Helen
Helen,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 11 月 29 日
This property is located in the center of old town LaGrange. The area is abundant with beautiful flowers and trees and historical architecture. Walking around to the shops and restaurants is convenient and so enjoyable! I liked it so much the first stay, I went back for a holiday visit. The staff are ready and happy to make your stay the best.