The property is clean but not to my standards. Unit needs renovation especially the bathroom. Noisy because it’s in a commercial area. Once you leave the room, the AC is turned off. When you return the room is hot & needs time to get cool by the AC. Staff are very pleasant, & helpful. Reception desk didn’t orient us there is a “ make up room” switch you have to turn on. Emergency didn’t know do our room was not cleaned for that day. I was very disappointed. The one I like is the breakfast with yummy Filipino dishes.
Heidi
5 晚浪漫旅行
6/10
Alita
3 晚行程
10/10
None
John Carlo
3 晚行程
10/10
The place was so convenient and near to restos and public transportation
John Carlo
2 晚家庭旅行
4/10
Convenient location close to all.
The place is dated, peeling off paint on the wall. Floor is dirty and uneven. The place needs a lot of maintenance work.
Main complain is broken showerhead and there's always puddle of water inside shower. If I can only get a refund. The place is not worth the price I paid. Not coming back.
Lucio
6 晚行程
4/10
Staff are helpful
Romeo
3 晚行程
10/10
Kyle K
1 晚行程
6/10
Warren
2 晚行程
10/10
This was a convenient spot for going around Lucena. The Pacific Mall is only a 6-minute walk away. There is a night market just outside the hotel, so that does add some noise and traffic (but great food options). The breakfast is a mix of plated main entrees and buffet sides.
真实旅客
2 晚家庭旅行
6/10
Ray
8 晚行程
8/10
When we checked in, there was hammering and noise but we called the front desk and they were able to resolve the issue.
Lorelyn Magno
1 晚家庭旅行
8/10
Close to everything.
Lark
4 晚行程
10/10
This a good location in the middle of Lucena City! Love this hotel!
john
2 晚行程
10/10
Always a pleasure to spend a few days away from home.
Karim
2 晚行程
10/10
The receptionists were so hard working and even help us to make our stay seamless. Its worth every penny with the service we had. Thank you
Rayneil
3 晚行程
6/10
CAROLINE
2 晚行程
8/10
I love the daily breakfast. Lots of selection. Housekeeping didn’t clean our room twice. Didn’t know we have to tell them it’s ready to do the cleaning .
The staff at the desk are very pleasant & helpful & polite. Good location. Will stay there again. Hopefully, the bathroom is updated next time.😊
Heidi
6 晚浪漫旅行
10/10
Very good, very accommodating staff and the Wifi is very fast.
Stephanie Rose
1 晚结伴旅行
10/10
Very convenient stay
Maricris
2 晚商务旅行
8/10
Location was perfect for what we needed.
Staff was incredibly friendly and quick to respond to any needs.
Breakfast buffet was good, not great but I don’t expect it to be anything other than what it was.
Chinese Restaurant on 2nd Floor was a great place for lunch and dinner with a wide selection of delicious food in their menu.
The only down part - cockroach got caught in the in-room hot water pot (pour spout) so we passed on making any morning coffee.
Gregory
3 晚家庭旅行
8/10
Lucita
1 晚行程
8/10
真实旅客
1 晚结伴旅行
6/10
Hyunsu
1 晚行程
6/10
We had a late check-in because the room we booked wasn't ready yet. This actually fine, but the way the staff handled the situation is quite underwhelming. Our online reservation record wasn't updated on their end, so we had the time to clarify. We came from a far place, with children and an elderly so and we were tired. So we really would've appreciate it if we didn't have to deal with these things.