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Phoenix Grand Hotel

3.5 star property
Central hotel with full-service spa, connected to a shopping center, near Bangla Boxing Stadium

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Photo gallery for Phoenix Grand Hotel

Outdoor pool, pool umbrellas, sun loungers
Point of interest
Rooftop terrace
Point of interest
Point of interest
Located near Bangla Boxing Stadium, Phoenix Grand Hotel offers a warm welcome with its rooftop terrace and on-site spa. Enjoy breakfast to dinner at the restaurant, unwind by the outdoor pool or stay connected with in-room WiFi.

Reviews

7.8 out of 10
Good

Popular amenities

  • Airport transfer
  • Spa
  • Pool
  • Free parking
  • 24/7 front desk
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Restaurant
  • Full-service spa
  • Outdoor pool
  • Rooftop terrace
  • Breakfast available
  • Room service
  • Airport pick-up service
  • Terrace
  • 24-hour front desk
  • Air conditioning

Feel at home (6)

  • Refrigerator
  • Private bathroom
  • Separate sitting area
  • Television
  • Terrace
  • Daily housekeeping
The current price is CNY549
CNY652 total
includes taxes & fees
May 11 - May 12

Room options

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Showing 2 of 2 rooms

View all photos for Superior Twin Room

Superior Twin Room | Minibar, in-room safe, desk, laptop workspace

Superior Twin Room

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
Hair dryer
  • City view
  • 28.0 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Double Room

Superior Double Room | Minibar, in-room safe, desk, laptop workspace

Superior Double Room

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
Hair dryer
  • City view
  • 28 sq m
  • Sleeps 3
  • 1 Double Bed

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includes taxes & fees
May 22 - May 23
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About the neighborhood

Map
184/47 Phungmuang Sai Kor Road, Patong Beach, Patong, Phuket, 83150

What's nearby

  • Bangla Boxing Stadium - 1 min walk - 0.0 km
  • Jungceylon Shopping Center - 2 min walk - 0.2 km
  • Banzaan Fresh Market - 2 min walk - 0.2 km
  • Bangla Road - 5 min walk - 0.5 km
  • Patong Beach - 9 min walk - 0.8 km

Getting around

  • Phuket Intl. Airport (HKT) - 57 min drive
  • Airport pick-up service

Restaurants

  • ‪Kuwait Restaurant (مطعم الكويت) - ‬2 min walk
  • ‪Amena Burger - ‬3 min walk
  • ‪Chang Club - ‬1 min walk
  • ‪สตาร์บัคส์ - ‬2 min walk
  • ‪Pakarang Seafood - ‬2 min walk

About this property

Phoenix Grand Hotel

Phoenix Grand Hotel features a rooftop terrace and puts you just steps from Jungceylon Shopping Center. Guests can be pampered with Thai massages at the spa and grab a bite to eat at the restaurant. An outdoor pool and a terrace are other highlights.

Languages

English, Thai

At a glance

DONE

Hotel size

    • 116 rooms
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Free offsite parking nearby
    • Street parking available
DONE

Transfers

    • Airport pickup on request (available 24 hours)*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–10:30 AM
  • Restaurant
  • Room service (limited hours)

What to do

  • Beach nearby

Working away

  • Computer station

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas

Facilities

  • Safe-deposit box at front desk
  • Rooftop terrace
  • An outdoor pool
  • Full-service spa

Accessibility

  • Elevator
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • 40-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Slippers

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • In-room massage
  • Balcony
  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower only
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include Thai massages and massages. The spa is open daily.

Dining

Onsite venue - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately THB 250.00 per person
  • Airport shuttle service is offered for an extra charge of THB 1200 per vehicle

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard

Also known as

Phoenix Grand Hotel Kathu
Phoenix Grand Kathu
Phoenix Grand Hotel Patong
Phoenix Grand Patong
Phoenix Grand
Phoenix Grand Hotel Hotel
Phoenix Grand Hotel Patong
Phoenix Grand Hotel Hotel Patong

Frequently asked questions

Does Phoenix Grand Hotel offer free cancellation for a full refund?

Yes, Phoenix Grand Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Phoenix Grand Hotel?

Yes, there's an outdoor pool.

Are pets allowed at Phoenix Grand Hotel?

Sorry, pets aren't allowed.

Is parking offered on site at Phoenix Grand Hotel?

Yes, there's free self parking.

Is airport shuttle service offered by Phoenix Grand Hotel?

Yes, a shuttle from the airport to the hotel is available. The charge is THB 1200 per vehicle.

What are the check-in and check-out times at Phoenix Grand Hotel?

Check-in start time: 2:00 PM; Check-in end time: anytime. Check-out time is noon.

What is there to do at Phoenix Grand Hotel and nearby?

Phoenix Grand Hotel has a spa and an outdoor pool.

Are there restaurants at or near Phoenix Grand Hotel?

Yes, there's an onsite restaurant that offers international cuisine.

Does Phoenix Grand Hotel have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Phoenix Grand Hotel like?

Phoenix Grand Hotel is in the heart of Patong, a short 5-minute walk from Bangla Road and 10 minutes' walk from Patong Beach.

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Phoenix Grand Hotel Reviews

Reviews

7.8

Good

8.0/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Exceptional

siness | Solo Clean rooms. Super clean beds and sheets. Small but comfortable. The location is good. Can grab drinks and good burgers hotel on ground floor.

4/10 Fair

フロントスタッフは愛想が無く、不親切！設備は新しいが掃除が行き届いていない。プールが特にきたない！周辺は便利な位置にあるが、深夜から朝にかけて扉開閉音で目を覚まされる。
TAKASHI, 5-night trip

10/10 Exceptional

Отель оправдал ожидания. Номер очень хороший, чисто, большой, балкон, хорошее расположение, отель 650 метров от Banglaroad, Jungceylon тоже недалеко. Завтрак пусть и не сильно разнообразный, но есть все, что нужно. Вкусный кофе! Персонал мог бы соответствовать стране улыбок, какие-то вечно хмурые на ресепшн сидели
11-night trip

10/10 Exceptional

Heel goed

Propere kamers! Heel mooi uitzicht! Dicht bij het centrum en de scooters zijn ook dichtbij prachtige verblijf
12-night trip

10/10 Exceptional

10-night trip

2/10 Poor

Rude staff. Horrible experience during the check out. They tried charging us 200 bahts for a dirty towel
6-night trip

8/10 Very good

9-night trip

10/10 Exceptional

Such a pretty hotel, the quality of service is second to none.. very friendly staff, always smiling and helpful. Get on board, you will not be disappointed. Kind Regards, Steve - Perth Australia
8-night trip

8/10 Very good

simple, good shower comfortable no luxuries just what you need
2-night trip

6/10 Good

Hotel for few nights stay

Hotel was okay for few nights stand, it's close to the shopping center and few minutes from the Bangla road and beach, so it was a good location. Room was clean and comfortable. Hotel stuff were not so friendly or welcoming. Swimming pool area needs an update, there was only three sunbeds, one of them broken and no umbrellas. Hotel breakfast was very simple, so do not expect much from that.
3-night trip

8/10 Very good

Excellent location. Big rooms,I had a mountain view room which was nice and quiet. So close to shopping centre and market.
5-night trip

8/10 Very good

Good location Clean and quiet Good air conditioning
8-night trip

4/10 Fair

部屋の鼻をつくにおい。
10-night trip

8/10 Very good

3-night trip

10/10 Exceptional

3-night trip

8/10 Very good

室内だけでなく外観や共用部分も清潔感ありました。水回りも清掃行き届いているのですが、とても残念なのは、水道の水が汚いことです。グラスに溜めると普通に茶褐色に濁っていました。毎日2本ペットボトルウォーターが置かれるので歯磨き・うがいに利用しました。
Ｊ, 5-night trip

8/10 Very good

The only good thing about the Phoenix Grand is that the room was spacious and had a great view. The let down was the neglected common areas. The place felt Like a backpackers hostel. Doors were slammed through the night and on many occasions people were screaming in the common areas in the early hours of the morning. I had the buffet breakfast twice in 13 days as they did not have much variety. There are other places down the road serving better breakfast for similar price. This could be a great hotel if it was better maintained which would hence attract a better clientele. I cannot fault the position as it is literally around the corner from the Banzaan Market, Jungceylon shopping centre and only a short stroll to Bangla Road and Patong beach.
13-night trip

6/10 Good

Good location for price

Very good location comfortable bed & clean room Breakfast very average - pool dirty & broken couldnt use - shower needs updating as door wouldnt fully close was ok for price
sudip, 5-night trip

10/10 Exceptional

Couple holiday

Great location, rooftop pool on the 9th floor was nice and refreshing, breakfast was average but room was clean and comfortable. Very good value of money.
Kristiina, 3-night trip

6/10 Good

Good location but bad policy

Good location, not too close to the Bangla Road so it is not noisy but not too far from the beach (about 15 min walk). The only complain is that they have the policy that if you damage or lost towels you have to pay but the problem is that when the clean the room they took out 2 towels and only replace 1 and when we call front desk to complain they said that we lost the towel and want us to pay. We have to spend time to explain to them and finally they did not charge but we have to count the towels every single day to make sure they replace the same number of towels they took. Another problem is that they provide only 1 key and you need that key in the slot for electricity to work and it is very inconvenient if one person want to go out and one person want to stay in the room. We ask for additional key and they said it will cost 500 baht (about $18 dollar with is almost the same price of 1 night) so it is ridiculous. Also, it is very easy to forget the key in the room when you walk out and the door automatically slam shut.
Henry, 6-night trip

6/10 Good

2-night trip

8/10 Very good

מלון נחמד מאוד השירות טוב מאוד המקלחת לא נעימה יש ריח לא נעים מהביוב
mike, 5-night trip

4/10 Fair

In the first place, the reception staff failed to find our booking ref, and he misundersatandingly charge us 1000phb for the walk-in booking fee. Second, in the second day, the water system was failed and there were no water supply for the whole building after we experienced a one day tour which we were very dirty, and this situation last until we check out. The whole experience in this hotel was terrible, and there are a lot mouse nearby.
2-night trip

10/10 Exceptional

Good and near everywhere
Gee Shim, 2-night trip

10/10 Exceptional

７泊させてもらいました。 コストが安い割に設備とサービスが良かったです。 ロケーションも中心部より遠くなく、大通りから入り込んでいるので夜は静かでした。 また、利用したいです。
旅人, 7-night trip