Very pleasant stay. Stayed there for 13 days. From day 1 until the last day the stay was very comfortable. Clean, service, food every bit of the stay was very good. The staff and the managers were always welcoming and very helpful. The breakfast was also amazing. Definitely recommend this hotel to all.
Sushma
Sushma,1 晚行程
已验证
10/10 绝佳
2024 年 12 月 28 日
A one property in Andheri West and staff also tooo Gud.
Amit
Amit,1 晚行程
已验证
8/10 非常棒
2024 年 12 月 22 日
Good
Chandrashekar
Chandrashekar,3 晚行程
已验证
6/10 不错
2024 年 11 月 23 日
Great location but inconvenient WiFi rules. Amenities are outdated. Overpriced for the quality of rooms.
Monika
Monika,3 晚行程
已验证
8/10 非常棒
2024 年 11 月 14 日
The hotel was clean and staff very accomadating. The pool is on the roof, but no sun beds provided or sun shades. Very difficult if ypu wish to relax and swim. The hotel should consider supplying these essential items which other hotels do give.
Gurdeep
Gurdeep,3 晚行程
已验证
6/10 不错
2022 年 2 月 13 日
Staff was nice, hotel was clean with the exception of these tiny bugs everywhere. Had to keep my belongings in my suitcases zipped up
Ivan
Ivan,3 晚行程
已验证
6/10 不错
2025 年 1 月 28 日
The property it self is nice hotel, nice helpful staff etc.
There was an issue with the twin beds I think mattresses need to be changed to more comfortable ones and also the beds did not seem level, not sure, also pillows were very high.
Another issue is the mosquitos in the ground floor restaurant, something needs to be done to try and protect the diners.
Amar
Amar,4 晚行程
已验证
8/10 非常棒
2025 年 2 月 18 日
Need to make wifi excess easier.
Vijaykumar
Vijaykumar,1 晚行程
已验证
4/10 一般
2024 年 11 月 23 日
Molto deludente
Rispetto alle foto che sono sul sito, le camere sono molto vecchie, asciugamani usurati e una volta anche sporchi colazione assolutamente non da considerarsi accettabile o continentale.lo staff è molto carino e cerca sempre di dare una mano sicuramente non è da considerare un quattro stelle
Lorenzo
Lorenzo,4 晚行程
已验证
2/10 较差
2020 年 1 月 19 日
worst experience
I booked three rooms but the hotel cancelled one room without notifying me and getting my approval.
真实旅客
1 晚行程
已验证
2/10 较差
2025 年 11 月 27 日
I will never stay there, bad staff, poor service, fly and mosquito at breakfast, they don’t give extra towel, they refused for any service you need, only give hand and bath towel, they don’t give face towel, very unprofessional and unhelpful staff
Hate when the guests are not allowed. Bathrooms were not deeply cleaned.
Friendly staff, convenient transport
Parjit
Parjit,1 晚行程
已验证
10/10 绝佳
2022 年 11 月 20 日
Very clean, friendly staff, great food and room service.
Nasrin
Nasrin,3 晚行程
已验证
6/10 不错
2022 年 9 月 14 日
Service was good but the hotel deserves a 3 rather than a 4 star rating. The rooms and furniture are old, the blanket cover was torn and the mattresses were too soft and unsupportive.
真实旅客
1 晚行程
已验证
10/10 绝佳
2022 年 1 月 4 日
Comfortable stay and friendly staff
Comfortable stay with nice location near major mall and very friendly staff.
kuldeep
kuldeep,1 晚行程
已验证
4/10 一般
2021 年 11 月 18 日
Stay at Your Own Risk
The Empressa Hotel is not good for business travel. There is no business centre in the hotel and meetings in room are not allowed. The staff is not well versed with hospitality sector and their behaviour is not good.
The open air restaurant is a big risk if you are a vegetarian. The staff served me non-veg food though I had ordered vegetarian dish during my last stay here.
PANKAJ
PANKAJ,1 晚行程
已验证
6/10 不错
2021 年 1 月 18 日
It was ok ok situation.
No greetings or welcome at reception. Waited long time to check inn. Rooms is not that great. Mattress are not comfortable. Toilet and toiletries are not up to the mark. House keeping was good enough to stay. Linens were good but not Bath towels and napkins at vanity.
shailesh
shailesh,3 晚行程
已验证
10/10 绝佳
2020 年 5 月 24 日
I had a great time., was mainly there for my mother's treatment in the hospital near by. But time spent was good at the property.
真实旅客
3 晚行程
已验证
6/10 不错
2019 年 9 月 2 日
Breakfast service was pathetic. We did not have full breakfast as they tool hell lot of time to bring dishes despite reminders.
Nirupam
Nirupam,1 晚行程
已验证
6/10 不错
2019 年 8 月 19 日
Can do better
Pleasant staff. But difficulty in connecting WiFi. Towels were not replaced and had to call. Food in the restaurant was very good.
真实旅客
2 晚行程
已验证
8/10 非常棒
2019 年 7 月 10 日
Wonderful Stay.
A small Hotel but a huge impact on me. Staffs, Room, Breakfast, Amenities, Restaurant everything is wonderful.