Location is good, walking distance to the main shopping area, the room is clean and spacious and the spa is very nice.
However the service is bad. Everything you need from the reception you need to go down and get it by yourself, even if you need a towel at midnight they can’t send it to your room. And the late check-out charge is very un-reasonable. They charge 2200yen for late check-out for 30mins, and they didn’t explain it in advance, only written on the sheet they delivered on the first day which can barely read.