Very good hotel. It is a great experience of staying here when I joined a conference held in Newcastle upon Tyne. Good location, good service, good price and friendly staff.
真实旅客
5 晚商务旅行
10/10
Good apartment good service and good location
MEI MEI
10/10
The hotel is located close to the train station and bus drop of point if arriving via ferry from Amsterdam. From our warm welcome by the hotel manager to the friendly goodbye we would rate this as top notch! The room was well planned and facilities for self catering perfect. Comfortable bed made for easy sleeping coupled with quiet location. Easy walk to town centre or river (via stairs). Lovely reception with seating where coffee and croissants are available each morning. A perfect stay in a wonderful city.
Debra
2 晚行程
10/10
Great location and excellent property and services.
Michael
4 晚行程
10/10
Helpful and friendly staff on reception. Good location and close to rail station and not far from city centre facilities.
Room clean and well equipped, aircon effective and bed comfortable.
Andy
5 晚商务旅行
10/10
Jacqueline
1 晚行程
10/10
Very convenient, clean and comfortable
KAREN
2 晚商务旅行
10/10
Paige
1 晚行程
10/10
George
1 晚行程
10/10
真实旅客
5 晚行程
8/10
We enjoyed our stay. Everything was fine except the rather noisy air conditioning
Craig
4 晚行程
8/10
Very close to the station and city centre
Gordon
1 晚行程
10/10
Abbie
1 晚行程
10/10
The apartment was in a great location and had a very comfortable bed. We eat out but the apartment had a fully equipped kitchen with a small shop on the ground floor with food that could be brought to microwave in the apartment. There was complimentary coffee in the lobby on a morning. I would stay here again on my next visit to Newcastle.
J
1 晚行程
10/10
Marie B
6 晚行程
10/10
Christina
3 晚商务旅行
10/10
Stephen
1 晚行程
2/10
Very disappointed with the service received at this hotel. I had chosen this place to stay after reading many reviews across all hotels in the city centre. Upon arriving the greeting was quite cold, we were then asked to pay for the room, despite already pre paying on Expedia. The receptionist then gave us our key and read our full room number out loud (after working in hotels myself pretty sure this is against safe guarding). We then went up to the room to discover the room was still dirty from the night before with bottles all over the place. Went back down to reception, and received a new key card for an 'upgraded room' after an apology. It put me on edge the rest of the stay that the reception team aren't aware of which rooms are clean so felt housekeeping could come in at any time. I booked this as a special anniversary trip and left disappointed, would not recommend.
Megan
1 晚浪漫旅行
10/10
Great stay,staff lovely and friendly. Clean and would recommend and come back x
Stephanie
3 晚结伴旅行
10/10
Very helpful when I check in and friendly
Sean
1 晚商务旅行
10/10
William
2 晚行程
8/10
Decent location. Nice room but bathroom needs some care, lots of mould in shower and cleaning in corners not the best. Tv remote ran out of batteries and instead of getting it changed as we were told it would be we had to go down to reception 4 times to get one that worked. Coffee and croissants in morning a nice touch.
Craig
2 晚行程
10/10
真实旅客
1 晚行程
8/10
They’ve got everything right. Comfortable bed. Perfect little kitchen. Silent room. Blackout blinds. Heating that actually heats the room underfloor heating in the bathroom. USB sockets and PowerPoints at both sides of the bed.