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Heron Hotel

3.5 star property
Mountain hotel in Awassa with restaurant and bar/lounge

Choose dates to view prices

Heron Hotel is a great choice for a stay in Awassa. Guests looking for a bite to eat can check out the coffee shop/cafe, and the bar/lounge is the perfect spot to grab a drink at the end of the day. A terrace and a garden are other highlights.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free breakfast
  • Airport transfer
  • Free parking
  • Free WiFi
  • Restaurant
  • Bar

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Room service
  • Coffee shop/cafe
  • Business center
  • Airport shuttle
  • Area shuttle
  • Terrace
  • 24-hour front desk
  • Garden
  • Front-desk safe
  • Laundry service

Feel at home (6)

  • Children stay free
  • Refrigerator
  • Private bathroom
  • Premium TV channels
  • Garden
  • Terrace

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room, 1 King Bed, Garden View

Premium bedding, minibar, in-room safe, desk

Standard Room, 1 King Bed, Garden View

  • Lake view
  • 36 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Superior Room, 1 King Bed, Accessible, Lake View

Superior Room, 1 King Bed, Accessible, Lake View | Premium bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed, Accessible, Lake View

  • Lake view
  • 42 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed, Accessible, Lake View

Deluxe Room, 1 King Bed, Accessible, Lake View | Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Accessible, Lake View

10.0 out of 10
Exceptional
(2 reviews)
  • Lake view
  • 42 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Business Suite, 1 King Bed, Accessible, Lake View

Premium bedding, minibar, in-room safe, desk

Business Suite, 1 King Bed, Accessible, Lake View

  • Lake view
  • 56 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Presidential Twin Room, 2 Bedrooms, Lake View, Executive Level

32-inch flat-screen TV with satellite channels, TV

Presidential Twin Room, 2 Bedrooms, Lake View, Executive Level

  • Lake view
  • 72 sq m
  • Sleeps 4
  • 1 King Bed and 1 Twin Bed
  • Free WiFi

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About the neighborhood

Map
Amora Gedel, Awassa

What's nearby

  • Fish Market - 2 min walk - 0.2 km
  • Lake Awasa - 15 min walk - 1.3 km
  • Hawassa University - 5 min drive - 5.2 km

Getting around

  • Awassa (AWA) - 53 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • ‪Dolci Vita Resturant - ‬13 min walk
  • ‪Dukamo - ‬2 min drive
  • ‪Haile Panorama Lake View Bar - ‬5 min drive
  • ‪Sholla Grill Restaurant - ‬5 min drive
  • ‪Sombrero - ‬3 min drive

About this property

Heron Hotel

  • Heron Hotel is a great choice for a stay in Awassa. Guests looking for a bite to eat can check out the coffee shop/cafe, and the bar/lounge is the perfect spot to grab a drink at the end of the day. A terrace and a garden are other highlights.

At a glance

DONE

Hotel size

    • 33 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: noon; Check-in end time: 8:00 PM
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (7 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Offsite

    • Area shuttle within 15 km*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast each morning 6:30 AM–9:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Barbecue grills
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)

Working away

  • Business center
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Built in 2017
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas

Accessibility

  • Braille/raised signage
  • Elevator

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Premium satellite channels

Home comfort

  • Minibar
  • Slippers
  • Iron/ironing board

Sleep well

  • Turndown service
  • Premium bedding

What to enjoy

  • Balcony or patio

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer (on request)
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Onsite venue - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 20 per vehicle
  • Area shuttle service is offered for an extra charge

Children & extra beds

  • Rollaway beds are available for USD 17.0 per stay
  • Guests must contact this property in advance to reserve rollaway/extra beds

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard

Also known as

Heron Hotel Awassa

Heron Awassa

Heron Hotel Hotel

Heron Hotel Awassa

Heron Hotel Hotel Awassa

Frequently asked questions

Does Heron Hotel offer free cancellation for a full refund?

Yes, Heron Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Heron Hotel?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Heron Hotel?

Yes, there's free self parking.

Is airport shuttle service offered by Heron Hotel?

Yes, an airport shuttle is available. The charge is USD 20 per vehicle.

What are the check-in and check-out times at Heron Hotel?

Check-in start time: noon; Check-in end time: 8:00 PM. Check-out time is noon.

What is there to do at Heron Hotel and nearby?

Heron Hotel has a garden.

Are there restaurants at or near Heron Hotel?

Yes, there's an onsite restaurant that offers local and international cuisine.

Does Heron Hotel have any outdoor private spaces?

Yes, every room features a balcony or patio.

What's the area around Heron Hotel like?

Heron Hotel is located a short 1-minute walk from Lake Awasa.

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Reviews

Heron Hotel Reviews

8.0

Very Good

8.4

Cleanliness

9.2

Location

8.4

Staff & service

7.8

Property conditions & facilities

Reviews

Verified

6/10 Good

I like that the property was closed to the lake.
Lajuan, 1-night trip
Verified

6/10 Good

nice place and great staff. However, i got mugged around the lake day time. not safe to walk alone
stephen, 6-night trip
Verified

8/10 Very good

Safety and quality
Abonesh, 3-night trip
Verified

8/10 Very good

Cleanliness and staff proficient
Verified

8/10 Very good

In a very quiet area, clean, equipped with hairdryer drinking bottle water provided every day, but no tea/ coffee facilities in room. The bathroom is ok but a little licks of water. Wonderful service staff members couldn’t do enough for you always with great smile. Will definitely go back again
Muna, 3-night trip
Verified

2/10 Poor

My booking was not honored.
Verified

6/10 Good

When I checked in they were unaware of my reservation. I was then given a nice room - but once I had unpacked I was moved to a different room that had no lake view and was not as described.
Nate, 1-night trip
Verified

4/10 Fair

Property put me in a different room to the one I paid for. They refused to reimburse me for the price difference
Isaac, 1-night trip
Verified

2/10 Poor

Disgusting

YOU & YOUR THINGS ARE NOT SAFE AT HERON HOTEL!! A male member of staff let himself into my room with the pass card. I was in bed at the time. There was nowhere to lock your things in the room, so if I wasn’t in, I’m sure he would have helped himself to them. The female manager and male receptionist laughed in my face when I went down shaking from the experience. As a woman travelling alone I felt completely unsafe and at risk. When I complained to Hotels.com they equated my safety to a $5 voucher to use with them. I will NEVER book with them again. Apparently when they spoke to Heron Hotel, they denied it happened - even though I recorded the conversation - and they refused a refund, meaning I had to spend a horrible night at the hotel before I could leave the next day. The picture shows what I had to do to remotely try and protect myself and my belongings that night. It also took 4 room changes to get a room with hot water the night I checked in. Completely unacceptable, disgusting, disgraceful behaviour
2-night trip
Verified

10/10 Exceptional

Leuk hotel oo een goede locatie
Herman, 1-night trip
Verified

6/10 Good

Das Hotel ist laut bis in die tiefe Nacht, sowohl seitens Personal als auch der Gäste. Das Hotel ist von 2017 aber sieht es wie 40 Jahre alt aus. Die Bettwäsche werden nicht ausgetauscht sondern in allen Richtungen umgedreht. Der Boden wird schon sauber gemacht und man bekommt Seifen und Wasser jeden Tag. Leider nur äthiopische Küche zum Frühstück; ansonsten isst man Brot und Eier. Das Personal für das Frühstück ist ausreichend aber leider "eingeschlafen"; Tische nicht bedeckt, Gläser fehlen immer am Buffet und man wird nicht bedient, wenn man nicht ruft. Rezeption: leider nur eine Person spricht Englisch, der Rest sehr sehr wenig. Fernseher im Zimme: 5 äthiopische Sender und 1 für die BBC mit schlechtem Empfang (keine Premium-TV-Sender wie in der Hotel Beschreibung aufgelistet) Ein Souvenirladen habe ich nicht gesehen. Keine Safes in den Zimmern (also nicht wie in der Hotel Beschreibung aufgelistet) Kein Kühlschrank Kein Zeitungen in der Lobby Keine internationale Küche, zum Glück ist ein italienisches Restaurant direkt daneben (wir vom Hotel nicht erwähnt)
Maria Cristina, 13-night trip
Verified

10/10 Exceptional

J'ai apprécié le calme et la terrasse
Patrick, 1-night trip
Verified

10/10 Exceptional

Mooie ruime kamers en bovenal schoon!Vriendelijk personeel en prachtig uitzicht
Herman, 2-night trip
Verified

6/10 Good

The property claims its rooms to have lake view. They don't. Actually, the first night, they put me in a basement. 2nd night 2nd floor but still no lake view. I don't think anyone of their rooms have lake view. They shouldn't advertize wrongly like that. It is misleading. That being said, the staff tried to make up to the disappointment. They are very friendly and helpful.
Assegid, 2-night trip
Verified

8/10 Very good

Zimmer nach vorne sind gut, sonst eher mäßig. Essen gut. Alles günstig. Ruhige Lage. war schon mehrfach dort und würde immer wieder hingehen.
Peter, 3-night trip
Verified

10/10 Exceptional

Food was good and friendly staff, also they spoke English which was helpful.
3-night trip
Verified

10/10 Exceptional

All great and i will defintly recommend to family and friends
2-night trip
Verified

10/10 Exceptional

Great value for the money.
1-night trip
Verified

10/10 Exceptional

Very respectful and helpful staff. Inviting atmosphere. Restaraunt right next door named Venezia might just be some of the best Italian food i’ve had in Ethiopia. What more can I say?
2-night trip
Verified

10/10 Exceptional

The staff was very helpful and accommodating, I will love to stay there again.
Glah, 3-night trip
Verified

10/10 Exceptional

Practical and friendly

I stayed here for a couple of nights as a way to break up a long journey. It was clean, welcoming and well positioned. The water pressure and water temperature was much better than I have received in so-called 5 star places. The staff always have a friendly smile and greeting. ATM's right by the hotel, fish market and bird park 5 minutes walk, Italian restaurant next door. Perfect place for what I needed.
Hilary, 2-night trip
Verified

10/10 Exceptional

Above and beyond my expectations.

This is my second time staying at Heron hotel and The staff went above and beyond my expectations in making our stay absolutely memorable. The staff are very friendly and were accommodating to our needs. They remembered me from my previous stay and made my stay here personable. I truly recommend the hotel. It’s clean very affordable and the food is absolutely delicious. The hotel is walking distance from the lake for an early morning run or an evening walk. Thank you Heron hotel.
Haymanot, 2-night trip
Verified

8/10 Very good

Pleasant by African standards

We enjoyed our stay at the Heron hotel for a number of reasons- the location near the lake and wildlife was wonderful! The food at the hotel restaurant was usually delicious, though be prepared to wait a while longer for your meals. (This was standard across Ethiopia though.) Room amenities were nice. A fan was provided (no AC) and WiFi usually worked. Hot water was unreliable, so that was a downside. For the price- we felt it was a good deal.
Jonathan, 5-night trip
Verified

10/10 Exceptional

Front desk, restaurant and cleaning personnel were amazing. Very friendly and professional. Only thing was shower was luke warm not hot. I would stay there again.
3-night trip
Verified

10/10 Exceptional

Great location and friendly staffs. We didn’t stay at this hotel because the hotel was full when we got there. They moved us to a better hotel.
1-night trip