Step into Mstar Hotel, where modern comfort and attentive service merge. Enjoy the warmth of the lobby fireplace or stay connected with in-room WiFi. Access to a nearby indoor pool and luggage storage add to your convenience.
Tamitik Jubilee Sports Complex - 3 min walk - 0.3 km
Giant Spruce Park - 17 min walk - 1.5 km
Lakelse Lake Provincial Park - 37 min drive - 56.4 km
Getting around
Terrace, BC (YXT-Northwest Regional) - 47 min drive
Restaurants
Pizza and Bistro - 5 min walk
Rosario's Restaurant - 13 min walk
Subway - 4 min walk
MR MIKES SteakhouseCasual - 8 min walk
The Chalet Restaurant - 6 min walk
About this property
Mstar Hotel
When you stay at Mstar Hotel, you'll be in a great location, within just a 10-minute walk of City Centre Mall and Kitimat General Hospital and Health Centre. Guests will have free perks like WiFi, self parking, and wired internet. Fellow travelers love the helpful staff.
At a glance
DONE
Hotel size
42 rooms
Arranged over 3 floors
DONE
Arriving/Leaving
Check-in time starts at 3:00 PM
Express check-out available
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 19
Check-out time is 11:00 AM
Contactless check-out available
Late check-out subject to availability
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 19
DONE
Children
Up to 4 children (18 years old and younger) stay free, per registered adult, when occupying the parent or guardian's room, using existing bedding
DONE
Pets
Pets allowed*
Service animals welcome
Specific rooms only, restrictions apply*
Food and water bowls available
WIFI
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Wheelchair-accessible parking on site
Free offsite parking nearby
DONE
Other information
Designated smoking areas
Property amenities
Food and drink
Coffee/tea in a common area
Water dispenser
Traveling with children
Children stay free (see details)
What to do
Free use of nearby fitness center
Working away
Meeting room
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Wedding services
Multilingual staff
Facilities
1 building/tower
Built in 2017
Safe-deposit box at front desk
Fireplace in lobby
Television in common areas
Banquet hall
Accessibility
Braille/raised signage
Elevator
Wheelchair accessible
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Raised toilet seat
Low-height counter/sink
Grab bar near toilet
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Home comfort
Heating (climate-controlled) and air conditioning
Iron/ironing board
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Premium bedding
What to enjoy
Separate living room
Freshen up
Private bathroom
Bathtub or shower
Rainfall showerhead
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi and wired internet
Free local calls
Desk chair
Food and drink
Refrigerator
Microwave
More
Daily housekeeping
In-room safe
Fees & policies
Optional extras
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of CAD 29.99 per accommodation, per stay
Policies
Guests can rest easy knowing there's a fire extinguisher on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Also known as
Mstar Hotel Kitimat
Mstar Kitimat
Mstar Hotel Hotel
Mstar Hotel Kitimat
Mstar Hotel Hotel Kitimat
Frequently asked questions
Does Mstar Hotel offer free cancellation for a full refund?
Yes, Mstar Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Mstar Hotel?
Yes, pets are welcome. There's a charge of CAD 29.99 per accommodation, per stay. Service animals are exempt from fees. Food and water bowls are available. Some restrictions may apply, so please contact the property for more details.
Is parking offered on site at Mstar Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Mstar Hotel?
You can check in starting at 3:00 PM. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.
What is there to do at Mstar Hotel and nearby?
Recommended spots to visit include City Centre Mall (2-min walk), Kitimat General Hospital and Health Centre (9-min walk), and Lakelse Lake Provincial Park (26.7 mi).
What's the area around Mstar Hotel like?
Mstar Hotel is in the heart of Kitimat, a short 2-minute walk from City Centre Mall and 9 minutes' walk from Kitimat General Hospital and Health Centre.
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Reviews
Mstar Hotel Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.8
Cleanliness
9.4
Location
9.6
Staff & service
9.6
Property conditions & facilities
Guest review summary
What guests liked
Parking was excellent and convenient at this property. (3 reviews)
From real guest reviews summarized by AI.
Popular mentions
Service staff
Room
Bed
Location
Lobby
Coffee
Bathroom
Store
Amenities
Spacious room
Reviews
Verified
10/10 Exceptional
Dec 27, 2025
Staff are nice and helpful
Good location
Cindy
Cindy, 2-night trip
Verified
10/10 Exceptional
Sep 29, 2025
The room was really clean and the front desk folks answered all my questions. Great stay.
Jenneice
Jenneice, 4-night trip
Verified
10/10 Exceptional
Oct 23, 2025
Front desk staff are exceptional.
The location is very walkable and the hotel is in great condition
john
john, 2-night trip
Verified
10/10 Exceptional
Jul 23, 2025
Excellent stay
Great stay, friendly, large king rooms, 24 hour coffee bar great for early morning
Diana
Diana, 3-night trip
Verified
10/10 Exceptional
Jul 30, 2025
Great clean place with easy check in
chris
chris, 1-night trip
Verified
10/10 Exceptional
Sep 1, 2025
Very clean and everyone was so friendly. Lots a places close by that you can walk too. Would definitely stay here again.
Melanie
Melanie, 7-night trip
Verified
10/10 Exceptional
Mar 21, 2025
Great downtown location.
Paul
Paul, 1-night trip
Verified
10/10 Exceptional
Apr 13, 2025
It is a very nice hotel, friendly staff and easy to find and close to restaurants, quite and clean.
Daniel
Daniel, 1-night trip
Verified
10/10 Exceptional
Feb 8, 2025
Lovely staff, very clean, and easy check in.
Jessica
Jessica, 1-night trip
Verified
10/10 Exceptional
Jul 7, 2025
Will definitely stay here again when i return! Perfect spot..girl at check in was so friendly and patient. My favorite was the free coffee options and muffins.
Brenda
Brenda, 2-night trip
Verified
10/10 Exceptional
Sep 12, 2025
Convenient location, quiet and clean. Hotel was fine but mall in which it is located is in need of a face lift.
Bill
Bill, 2-night trip
Verified
10/10 Exceptional
Sep 18, 2025
Best experience ever
It was a great room! Really clean and comfortable.
Ladiz
Ladiz, 2-night trip
Verified
10/10 Exceptional
Sep 23, 2025
Great place with nice staff, huge rooms, great coffee and muffins in the lobby, and super convenient location. Couldn’t have asked for any better. Highly recommend!
Briana
Briana, 2-night trip
Verified
10/10 Exceptional
Nov 7, 2023
Nice and helpful staff and clean hotel.
Alireza
Alireza, 1-night trip
Verified
10/10 Exceptional
Dec 5, 2024
It was a nice stay at M Star, very friendly staff and and it was a quite and clean hotel.
Room was very well equipped and clean. I stayed for six nights on business and found it's location in the city center to be very convenient. There are a few restaurants immediately surrounding the hotel, and a big grocery store around the corner. The room was very large and I appreciated having access to coffee/tea not only in my room, but also downstairs. Staff was very nice.
Elysia
Elysia, 6-night trip
Verified
10/10 Exceptional
May 1, 2025
Staff are wonderful. Great location. Super friendly.
Paul
Paul, 2-night trip
Verified
10/10 Exceptional
Apr 18, 2025
Fantastic staff
Johann
Johann, 7-night trip
Verified
10/10 Exceptional
Oct 24, 2025
Rooms are very nice, immaculately clean. Fun elephant made of towels when you walk in. Haha A motivational quote. Overall was there for 5 days and it was excellent!
Dustin
Dustin, 3-night trip
Verified
8/10 Very good
Oct 23, 2023
A very comfortable stay!
A very clean room with very comfortable beds, and with several dining options within walking distance.
Verified traveler
1-night trip
Verified
10/10 Exceptional
Jul 22, 2025
The property was fantastic. It was in a great downtown location close to restaurants and shopping. Complimentary muffins and coffee are offered all day and the muffins are very good. Staff were friendly and helpful. The room was clean and spacious. Would definitely stay here again if in the area.