I had whatsapp the hotel few days before i check in to ask if we could check in a bit earlier
and also where is the reception office, but it was read without replies!
We arrived at 2pm to check in on that day, we whatsapp the contact number again and no replies as before.
So we wait for another 15 mins and one of the staffs arrived to open the door for us.
The room was so dirty, we can still see the hair in bed, the floor was dirty, especially the toilet!
One most disappointed thing i would like to mention here was the door of our room aren't working
properly, we entered the room with password, they did not have a key, we have to enter the password
for the door outside and then open the door in our room. And our room door did not open we have to
push very hard in order to try opened the door. I had also whatsapp the hotel staff but again, they read the whatsapp without replies!!!! at 10pm we came back to the hotel and the door could not be opened again, we tried for 20 mins to open our room door because we know the hotel arent going to give any helps to us!!!!!!!! This was the worst accomodation ever !!! I would never recommend it to my friends!!
the service did not match with the price we paid for!! and the photos on the website are totally different to what it really look!!!!!!!!!
