Bad customer service, was not allowed to check in for over an hour . They claimed Hotels.com was yet to pay them despite me showing them my book details and confirmation. Was really upset. Rooms don't give you any hotel comfort and feel.
Adewunmi
Hotels.com真实住客点评
2/10 很差
2018 年 3 月 22 日
Deceptive Advert: Rat House as a Hotel
The place was filthy and can best be described as a rat hole. I cancelled immediately as soon as i looked at the rooms. The rooms must have been infected with mosquitoes since the entire premises smelled of insecticide. It is health hazard. I was shocked to notice I was billed after they promised that my booking has been cancelled and my account credited. Pictures and images could be very deceiving.