I stayed in the hotels 3 nights but was charged 5 nights.. and still cannot get my refund after 4 months.. terrible management. The overall environment is ok except they forced you to move to another hotel called Athenaeum Palace Hotel which is in the opposite side of the road.
Wing Shan
Wing Shan,3 晚浪漫旅行
Hotels.com真实住客点评
8/10 很好
2018 年 10 月 23 日
You don't stay at the one you've seen online
There are two buildings of this hotel. The front desk would arrange you to either one so it's a little frustrating that you are not staying at the hotel you've seen online.
We requested to stay at the one we booked and we waiting there for the front desk to check and arrange for AN HOUR...
The manager came to coordinate with this and he was very nice. But still, the efficiency was terrible... took way too long.
真实旅客
1 晚浪漫旅行
Hotels.com真实住客点评
8/10 很好
2018 年 8 月 9 日
真实旅客
3 晚行程
Hotels.com真实住客点评
6/10 好
2018 年 7 月 9 日
Reservation means nothing for this hotel
We had booked this hotel for a three-night stay more than one month before we started our trip. However, when we checked in and provided the related documents, the staff of the reception suddenly told us we had actually booked another hotel of the group. She claimed that the names and addresses of the hotels are the same. As we had taken a long flight and had been exhausted, we didn't argue with the staff and let her bring us to the 'real' hotel.
Afterwards, we realized that the 'real' hotel is called Athenaeum Palace & Luxury Suites and is located at the opposite road. This is the most ridiculous travelling experience we have ever encountered.
People who wanna make reservation with this hotel please note.
We were not given the room with a view as I had reserved. The flooring outside the shower is rotted. The man that checked us in was not friendly or helpful upon arrival. His name was Emilio. The female supervisor, Katrina, was extremely friendly and very helpful. She actually took the time to explain to us how to get around.
Debbie S
Debbie S,2 晚结伴旅行
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 28 日
Jon-Harald
Jon-Harald,2 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 17 日
Staff was super nice and helpful. Hotel was lovely, clean, up to date. Location was a little off because it is inbetween two strip clubs. Very loud on weekends. Other than that a great stay!
taylor
taylor,1 晚结伴旅行
Expedia真实住客点评
8/10 很好
2025 年 5 月 30 日
N
N,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 5 月 30 日
Rooms are really grand in size (comparing to other European hotels).
Rooms marked with Acropolis view, are just a myth, you need binoculars to see Acropolis.
Also this hotel is next to a strip club, we got room on 1st floor, there was very noisy music till 1am in the morning, could hardly sleep.
N
N,1 晚浪漫旅行
Expedia真实住客点评
8/10 很好
2025 年 5 月 29 日
The customer service was amazing. Ivonna was so friendly and helpful, if I could give her all the Stars I would.
The Property itself was nice however our bathroom did have water damage to the floor and door.
Other than that my experience was amazing at this Property.
Tammy
Tammy,1 晚家庭旅行
Expedia真实住客点评
8/10 很好
2025 年 5 月 17 日
Magnus
Magnus,3 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 5 月 14 日
aaron
aaron,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 5 月 9 日
Air conditioner is not working, need to call receptionist then they switch on, it will work for 2 hours need to call them again, called them 3am, no sleep.
Building next to it is strip club, you will hear noise until 1am.
Avoid this place.
Jayaraman
Jayaraman,2 晚家庭旅行
Expedia真实住客点评
2/10 很差
2025 年 5 月 6 日
Place location not family friendly. They keep turning ac off and we had to fall them multiple times in the middle of night.
DINESH
DINESH,2 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 5 月 3 日
Osman
Osman,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 22 日
isa
isa,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 20 日
Timothy
Timothy,4 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 19 日
David
David,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 16 日
Très bien
Personnel tres sympathique et au petit soin avec de gentilles intentions.