Celebrating my fiance birthday and meeting here in Colombia we are from Peru and Florida. The stay was amazing from beginning to end. The food was great and had a lot of variety. The pool and the beach were amazing and the staff where all wonderful.
Christopher
Christopher,2 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 2 月 15 日
servicio inapropiado
El peor servicio de un hotel en Colombia. El check inn desastroso por su empleada Leydi. Grosera, mal encarada, prepotente, humillativa.
Le cobran a uno hasta por respirar, la entrada al hotel es un desastre.
No volvere jamas
Andres
Andres,4 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 30 日
Stacey
Stacey,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 28 日
George
George,2 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 25 日
This property was beautiful, very clean, safe, and all the staff was awesome. The premier club was well worth the upgrade. It was like our own private location to hang out with the group we traveled with. The club had food and top shelf alcohol available. Several pools and bars to visits. I would definitely return to this property and country if I was solely thinking of the resort and beautiful weather. I must advise you to be prepared for long lines at customs. We waited 2.5 hours in the heat and the people the previous day had a 4 hour wait.
MARY
MARY,5 晚结伴旅行
Expedia真实住客点评
8/10 很好
2025 年 1 月 24 日
Property is a laid back resort. Need more activities and better food.
Sandralita
Sandralita,4 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 22 日
Excelente lugar, con excelentes servicios y gente amable. La pasé genial y la verdad, volvería ir
JOHANNA
JOHANNA,3 晚浪漫旅行
Expedia真实住客点评
8/10 很好
2025 年 1 月 21 日
The staff was friendly & attentive. However, the hotel's musical amenities only caters to the Spanish culture and no ther culture. People of other cultures were observed sitting around and not able enjoying the musical amenities due to a language barrier.
Charmaine
Charmaine,4 晚结伴旅行
Expedia真实住客点评
8/10 很好
2025 年 1 月 20 日
Location is good, staff, really clean but I thought the resort would have more entertainment
Christina
Christina,4 晚行程
Expedia真实住客点评
8/10 很好
2025 年 1 月 20 日
Property was well maintained. The food was good. The room service was good.
Sidney
Sidney,3 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 16 日
Very nice and clean. Friendly staff.
Jacqueline
Jacqueline,4 晚家庭旅行
Expedia真实住客点评
8/10 很好
2025 年 1 月 14 日
vera
vera,4 晚家庭旅行
Expedia真实住客点评
4/10 尚可
2025 年 1 月 14 日
Kevin
Kevin,4 晚行程
Expedia真实住客点评
6/10 好
2025 年 1 月 11 日
Philip Michael
Philip Michael,8 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 10 日
Clean great customer service
Wilmare o
Wilmare o,4 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 8 日
Sebastian was a fantastic help and was very friendly and assisted me with such a warm smile.
Katherine
Katherine,2 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 7 日
The buffet staff is not the best. From the greeters, food and service it almost made for a poor experience. Otherwise, all other staff members are great, the hotel is clean and the pool area is always fun.
Annerys M
Annerys M,5 晚家庭旅行
Expedia真实住客点评
8/10 很好
2025 年 1 月 2 日
Ronize
Ronize,4 晚行程
Expedia真实住客点评
8/10 很好
2025 年 1 月 1 日
The service from the staff was awesome! This resort is beautiful!
Nyree
Nyree,4 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2024 年 12 月 28 日
Monica
Monica,3 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 12 月 27 日
Me encanto el servicio en general
Brenda Ivon
Brenda Ivon,3 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 12 月 23 日
This property is huge. I love that they have a seafood restaurant (Oceana) near the beach. It’s beautiful in the evening. The staff was super friendly and accommodating. Didn’t get to enjoy the spa services because of the pricing. A couple’s massage was $500USD. Aside from that, the pool was clean and cool (not cold at all). The beach was just ok. They do however have plenty of chairs, cabanas and even swings at the beach. Also, the bar service and good options were amazing. I highly recommend staying here. It is about a 30min drive from old city but nothing a taxi can’t fix. I would definitely stay here again.
Charise
Charise,4 晚浪漫旅行
Expedia真实住客点评
2/10 很差
2024 年 12 月 22 日
The worst resort I have been to. The only restaurants that had quality food was Portofino. All other ones were mediocre with poor service. There was a day it took an hour for our food to come (including the appetizers). The drinks would also take forever to come. Oceans would be the one to take awhile and at times served dishes without all listed parts of the menu. Also, a lot of the tables there are not balanced. Breakfast was terrible. There was a morning we had to fight to keep our table cause someone was trying to take it and server took awhile to get our coffee and other drinks and omelet. It needs more variety and it would be better for customers to order omelet on their own or increase number of staff during busy hours. It's a small resort. You have to take shuttle to get to the beach and Oceana restaurant. They said shuttle would be quick but there were times we waited for awhile for one to come. The beach is small and super murky. It was like New Jersey beaches, not at all what I would anticipate from Colombia given its beautiful beaches else where (Isla grande and baru). However, it was calm and I still enjoyed it. Staff is not friendly, and don't greet guests even with a simple good morning. There were very little activities at the resort compared to other ones we have been at, and often it seemed that they would only do the activities upon a members request. Those leading the activities did not seem very enthusiastic. There was flooding in our room as well.