Bed and pillow were super comfortable. There was a loud mechanical noise outside our window for hours during the night - very annoying.
Staff are fantastic. Very friendly, polite and efficient. They really try to meet your needs.
No mini fridge so no cold drinks. No coffee in room - only 1 teabag and 1 cup for 2 people.
Universal power sockets which is fantastic.
Parking is so full with non-residents cars that they ask you to leave your keys. I refused and they accommodated me but it took about 30 minutes of stuffing around before I could park and leave.
Overall, it’s 3 star accommodation in a central business location. But in need of some room refurbishing.
Angela
Angela,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 14 日
Christopher
Christopher,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 7 日
真实旅客
2 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 7 日
Daryl
Daryl,2 晚商务旅行
Hotels.com真实住客点评
6/10 好
2025 年 2 月 23 日
Satoshi
Satoshi,7 晚行程
Expedia真实住客点评
8/10 很好
2025 年 2 月 21 日
Angela
Angela,4 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 2 月 21 日
Angela
Angela,2 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 1 月 9 日
Nice 3 star hotel
Nice 3 star hotel. Rooms get very hot. Food is okay. Rooms are clean.
Angela
Angela,2 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2024 年 4 月 26 日
Jan
Jan,7 晚行程
Hotels.com真实住客点评
8/10 很好
2024 年 4 月 12 日
真实旅客
1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2024 年 2 月 18 日
Excellent and friendly facility
Everything was fine except WiFi in the room.
Vincent
Vincent,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2024 年 1 月 10 日
My son stayed here and what made HBT a great experience for him was THE STAFF! Thaey were very accommodating to all of his needs. He also loved the breakfast.
As a mother, I'm sending out a thank you to the staff for taking such good care of Justin :-)
Justin
Justin,8 晚行程
Expedia真实住客点评
8/10 很好
2023 年 12 月 21 日
Encounter at HBT Russel
My stay here was good! This hotel needs to think of getting a spacious location.
Tito
Tito,1 晚商务旅行
Hotels.com真实住客点评
6/10 好
2023 年 11 月 21 日
OK location, friendly, tired hotel...
Needed a couple nights before heading on safari/gorilla trekking, etc. Surely, there is better in Kampala. The location was good to meet up for a city walking tour, but the area is noisy, rooms were hot and breakfast not very good. No good restaurants nearby that we could find. The staff were friendly but lots of key issues and excess waiting to sort things out.
Barbara
Barbara,1 晚结伴旅行
Hotels.com真实住客点评
6/10 好
2023 年 11 月 2 日
Angela
Angela,3 晚商务旅行
Hotels.com真实住客点评
2/10 很差
2023 年 7 月 7 日
This was about the worst stay i have had in any hotel. The hotel failed to deliver even on the very basic items as stated on its site. They ran short of beddings and I had to ask severally for pillow cases for my room and the staff were largely unresponsive.. even spotted a couple of small roaches in my room...not recommended!
真实旅客
4 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2023 年 6 月 18 日
Nice clean place.
mubarak
mubarak,2 晚行程
Expedia真实住客点评
6/10 好
2023 年 4 月 28 日
Staff was fine, and helpful.
Bed was uncomfortable.
Philip
Philip,9 晚结伴旅行
Expedia真实住客点评
8/10 很好
2023 年 3 月 22 日
Wudu
Wudu,4 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2023 年 3 月 22 日
Amazing stay. The staff was very friendly and I think they deserve not only kudos but a raise.....
真实旅客
13 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2023 年 3 月 1 日
Very good place to stay, friendly staff.
Bereket R
Bereket R,1 晚行程
Expedia真实住客点评
8/10 很好
2022 年 12 月 12 日
Moses
Moses,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2022 年 10 月 1 日
Abdullah
Abdullah,2 晚行程
Expedia真实住客点评
6/10 好
2022 年 9 月 10 日
The hotel was clean and rooms were just aa i saw in the photo. However, my room windows were faulty and leaked in water that started flooding my room. Thank God i was moved to another room. There was noise along the corridors of the 5th floors by staff in the morning.
The gym service was great but they can improve on the hygiene