Run Away, Run Away, Run Away.
I booked 2 rooms in this hotel for my family and when they reached this property, the hotel staff was refusing to allow entry giving the reason that this property has been marked as illegal and they can’t allow anyone to stay. Secondly, i paid for breakfast buffet for 2 days stay and there was no breakfast buffet in hotel. When my family insisted then the hotel staff just gave them few bread pieces in their room.
I am surprised why expedia is allowing this hotel to be listed. Please don’t book this hotel. I have also lodged complaint with expedia directly
Anuj
Anuj,2 晚家庭旅行
Expedia真实住客点评
4/10 尚可
2023 年 11 月 24 日
Rooms were old, dated and dirty. The hotel was closed by the government, therefore most rooms and restaurant were sealed off. The overall condition of the property was dirty and unhygienic
Kavita
Kavita,2 晚浪漫旅行
Expedia真实住客点评
8/10 很好
2021 年 9 月 12 日
Overall it was a good experience.
Jatin
Jatin,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2021 年 9 月 1 日
Staff is very helpful especially Balram the lobby manager. Food is not as great but bearable. Barista is in the hotel itself so that’s great. The location of hotel is perfect !!!
All the staff is super proactive and always ready to help!!!!
Roopali
Roopali,3 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2019 年 3 月 23 日
inefficiency of the staff
we ask to make up the room 3 times but it wasnt possible!
internet is not working
breakfast was terrible
we give to them 11 piece for laudry we get back only 9 pieces
真实旅客
3 晚结伴旅行
Expedia真实住客点评
10/10 绝佳
2019 年 3 月 17 日
Very clean and location is good. Definitely recommended this hotel.
真实旅客
5 晚行程
Expedia真实住客点评
2/10 很差
2019 年 2 月 16 日
This property is close to temples so was purely vegetarian, which would be good to be made aware of. The room itself was quite dirty , sheets had stains and even hair. Room with spare towels had rubbish scattered everywhere.
真实旅客
2 晚家庭旅行
Expedia真实住客点评
2/10 很差
2019 年 2 月 15 日
The room was dirty . Bed sheets were dirty and had hair on it from ? Previous people . Very limited selection of food especially for kids
真实旅客
2 晚家庭旅行
Expedia真实住客点评
2/10 很差
2018 年 11 月 26 日
Incompetent staff. Dirty room and bathroom. Television did not work and had to follow up with the hotel staff at 6 different occasions to have it fixed. Water heater was broken as well as there was a leak near the sink.
Terrible experience. Would not recommend.
Yash
Yash,1 晚行程
Expedia真实住客点评
8/10 很好
2018 年 8 月 5 日
ใช้ได้ ร้านอาหารดีอร่อย บริการดี ที่พักกว้างสะอาด
Wilai
Wilai,1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2018 年 5 月 15 日
excellent stay
Excellent Stay, food, coffee shop
RAJESH
RAJESH,2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2018 年 4 月 30 日
Overall good but swings, sliders for kids missing
The resort overall is good. Nice, courteous and friendly staff. The only lacking was kids area. It should have more swings, slides etc for kids. Cycling was also not available.
Shobhit
Hotels.com真实住客点评
4/10 尚可
2018 年 3 月 5 日
Room was stinking and it was not cleaned properly. There was lot of birds dropping on the window of the room.
真实旅客
1 晚行程
Expedia真实住客点评
8/10 很好
2017 年 8 月 20 日
Its a New and Evolving Property
The hotel is very good. It has a clean pool area and a wonderful kids zone. The rooms are nicely maintained. Its a new hotel so a bit unorganized. The staff is ready to help but not equipped adequately to cater to customer demand.
Pros
1. Cozy Rooms
2. Peaceful location
3. Nice Restaurant
4. Helpful Staff
5. Personal Kitchen
Cons
1. Very very small bathroom (one could hardly fit in)
2. Inadequate Staff
3. Packaged Drinking Water Sold at Rs. 53 (MRP 15)
4. Incredibly slow wifi.
I had booked the car of the hotel to drop me at Mathura in the wee hours, however, the car failed to turn-up. Shows that the staff really got to organize themselves well. The charges paid by me for the Car has also not been refunded till date. I would go with a 3.5/5 for my experience.
DARSHAN
DARSHAN,2 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2017 年 8 月 20 日
Nice service apartment close to prem mandir
Staff need to be increased as service was not upto the mark very delay.Need to followup a lot for small things.Room cleaning was not done , need to followup also many times.