In the heart of Lucca Historical Center, Relais Inn Lucca offers a warm welcome with a breakfast buffet. Connect to WiFi and take advantage of express check-in, meeting rooms, luggage storage and tour/ticket assistance.
San Giuliano Terme Ripafratta Station - 10 min drive
Lucca San Pietro a Vico Station - 11 min drive
Airport shuttle (surcharge)
Area shuttle
Restaurants
Bastian Contrario - 6 min walk
Ristorante Giglio - 4 min walk
Gigliola - 1 min walk
In Pasta - cibo e convivio - 3 min walk
Old City Bar - 2 min walk
About this property
Relais Inn Lucca
Relais Inn Lucca is a great choice for a stay in Lucca. Guests looking to stay active can check out the nearby hiking/biking trails, and free perks include buffet breakfast and WiFi.
Languages
English, French, German, Italian, Spanish
More about this property
VISIBILITY
At a glance
Hotel size
9 rooms
Arriving/Leaving
Check-in start time: 2 PM; Check-in end time: 8 PM
Express check-in/out available
Minimum check-in age: 18
Check-out time is 11 AM
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
There is no front desk at this property
Guests must contact the property for check-in information
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Onsite self parking (EUR 20 per day)
Transfers
Airport shuttle on request (available 24 hours)*
Other information
Smoke-free property
LOB_HOTELS
Property amenities
Food and drink
Free buffet breakfast
What to do
Bicycle rentals nearby
Hiking/biking trails nearby
Working away
Meeting rooms
Services
Tour/ticket assistance
Luggage storage
ROOM
Room amenities
Be entertained
Flat-screen television
Satellite TV channels
Home comfort
Air conditioning
Minibar
Sleep well
Soundproofed rooms
Premium bedding
Crib/infant bed (surcharge)
What to enjoy
Separate sitting area
Freshen up
Private bathroom
Bathtub or shower
Bidet
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
More
Daily housekeeping
MONETIZATION_ON
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: EUR 3.50 per person, per night, up to 3 nights. This tax does not apply to children under 14 years of age.
Optional extras
Airport shuttle service is offered for an extra charge of EUR 60.00 per room (one way)
Children & extra beds
Cribs/infant beds are available for EUR 10.0 per night
Guests must contact this property in advance to reserve cribs/infant beds
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Parking
Self parking costs EUR 20 per day
Policies
This property accepts credit cards.
Credit cards accepted: Visa, Mastercard
Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Also known as
Relais Inn
Relais Lucca
Relais Inn Lucca Lucca
Relais Inn Lucca Affittacamere
Relais Inn Lucca Affittacamere Lucca
HELP_OUTLINE
Frequently asked questions
Does Relais Inn Lucca offer free cancellation for a full refund?
Yes, Relais Inn Lucca does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Relais Inn Lucca?
Sorry, pets aren't allowed.
Is parking offered on site at Relais Inn Lucca?
Yes. Self parking costs EUR 20 per day.
Is airport shuttle service offered by Relais Inn Lucca?
Yes, an airport shuttle is available. The charge is EUR 60.00 per room one way.
What are the check-in and check-out times at Relais Inn Lucca?
Check-in start time: 2 PM; Check-in end time: 8 PM. Check-out time is 11 AM. Express check-in and check-out are available.
What is there to do at Relais Inn Lucca and nearby?
Have fun with nearby activities like cycling and hiking.
What's the area around Relais Inn Lucca like?
Relais Inn Lucca is in Lucca Historical Center, a short 9-minute walk from Lucca Station and 3 minutes' walk from Piazza Napoleone.
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Relais Inn Lucca Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.4/10
Cleanliness
9.4/10
Staff & service
10/10
Amenities
9.0/10
Property conditions & facilities
Reviews
10/10 Excellent
Aug 18, 2019
Friendly, family run great place to stay
Lovely welcome, helpful staff, great rooms and breakfast excellent location.
Ian
Ian, 1-night trip
10/10 Excellent
Jul 31, 2019
Hyggeligt sted med perfekt beliggenhed. Venligt og hjælpsomt personale.
Verified traveler
2-night trip
8/10 Good
Jul 1, 2019
Personal atento, amable y servicial. Hotel bonito pero frente a un edificio abandonado en ruinas. No hay servicio de restaurante ni room service. A pesar de ello, buena experiencia
Jesús
Jesús, 1-night trip
10/10 Excellent
Jun 30, 2019
Lucca holiday
perfect location for anyone wanting to explore Lucca friendly and helpful staff and very clean. We will be back here
Cunningham
Cunningham, 2-night trip
8/10 Good
Jun 30, 2019
Italian tour
Excellent hotel in great location. However had booked a room with a balcony, but didn’t get it on arrival however once we asked they were very quick to move us. Very friendly & helpful staff. Breakfast plain but very good.
Susan
Susan, 2-night trip
10/10 Excellent
Jun 5, 2019
Janet
Janet, 3-night trip
10/10 Excellent
Jun 5, 2019
Sheila
Sheila, 3-night trip
6/10 Okay
May 6, 2019
We had 2 rooms booked at the hotel. We returned back to the hotel one evening to find both of our rooms had been left unlocked all day by housekeeping. The rooms did not have a safe and all of our valuables were in the room. Luckily nothing was taken, but it easily could have been. Also the first day the only "cleaning" performed by housekeeping was making the beds, they did not bother to empty the garbage, clean the bathroom sink, provide new towels, etc. The beds were not very comfortable, the mattresses were soft and should be replaced.
Verified traveler
3-night trip
8/10 Good
May 4, 2019
Stay in Lucca
Exactly what previous reviewer said, excellent location clean and service good. Ed mattress bad. Would recommend but they need new mattresses. Parking easy, which is very important.
Philip
Philip, 1-night trip
10/10 Excellent
Oct 26, 2018
great location, parking nearby. Not easy to drive in this city, but not that different than other walled cities. Breakfast good and plentiful. Really a lovely inn.
Leslie
Leslie, 2-night trip
10/10 Excellent
Sep 12, 2018
The Relais Inn Lucca was great! The location was great for us—within the wall so everything is very walkable, but still pretty close to the train station.
The room was good. We were on the top floor, but fortunately there is a lift (unique among the hotels we stayed at on this trip!) The size was plenty for two people with luggage, clean, though the bathroom was a bit tight for me.
Breakfast was included and was good and consisted of cold meats, fruit, pastries and cereal—typical of what we experienced in the other places we stayed.
Finally, the staff were very friendly and gave us an excellent dinner recommendation—the best meal of the trip!
Verified traveler
1-night trip
8/10 Good
Aug 25, 2018
Pequeño hotel agradable y magnífica atención
Hotel rehabilitado de una manera eficaz y sin excesivos lujos. Muy buen desayuno y destacar sobre todo la amabilidad y disposición de todo su personal, en especial Elena.
El único pero es que resultó muy caro debido a la celebración del Festival de Música de Lucca, pero el estar a escasos 300 metros de la Piazza Napoleone se paga.
Muy recomendable
Verified traveler
1-night trip
10/10 Excellent
Aug 23, 2018
Harika lokasyon ve oldukca yeterli bir kahvalti servisi olan otelin onune aracla gelip bavullarinizi indirebiliyorsunuz. Araciniz varsa surlarin hemendisinda park imkani var. Benim gozden kacirdigim ama onemli bir uyarim var. Otelin aksam resepsiyon hizmeti yok ve oteli mutlaka onceden arayip gelis saatinizi bildirmeniz gerekiyor.
MERAL
MERAL, 1-night trip
8/10 Good
Aug 10, 2018
Super service
Den bedste modtagelse af fantastisk personale.
Carsten
Carsten, 1-night trip
10/10 Excellent
Jun 22, 2018
Wonderful hotel. Staff very helpful and polite. Fabulous decor.
Lucia
Lucia, 3-night trip
10/10 Excellent
Jun 19, 2018
Marvellous, stupendous and absolutely delightful! We loved Staying at Relais Inn! Fabulous place! Highly recommended!