Amazing hotel. I’ve stayed in an oceanfront swim out suite and I really recommend it. Excellent service, cleanliness, food, activities and amenities. Nothing to complain about. I truly recommend the Serenity club package if you want to have the full experience. It’s really worth it. Unfortunately the beach was not in good condition due to many seaweeds, but this has nothing to do with the resort. It’s just Mother Nature’s fault! ;)
Definitely recommend the resort and hope to get back there in the near future!
Vinicius
4 晚行程
10/10
ryan
4 晚行程
10/10
We had an excellent stay for our couple get away at Haven. This facility greatly out performed my expectations for our 1st all-inclusive. We consider ourselves "foodies" and were very happy with the plethora of options served. The pools were plentiful and very clean. Seating was never an issue and there were multiple options available poolside, oceanside and everywhere in between. All the staff was very helpful and available. Purchasing the Serenity club room was an added benefit that was not fully understood until we arrived. The only drawback I would say was that the room could have been a bit cleaner but the facility in general was very well maintained. I would love to come back and visit.
Michael
4 晚行程
10/10
Haven is amazing. It was our second time staying there and both times were so great. The food, service, rooms, pools and everything was absolutely perfect. Easy beach access and easy to get cabanas (no extra cost) and chairs. The service was amazing everywhere. We had a wonderful time. They are doing some renovations and a resort is being built next door which we were a bit close to but I’m sure when everything is done it will be great. Just shows they are always improving.
Sarah
5 晚结伴旅行
10/10
Haven Riviera met and exceeded expectations for my wife and I! We've been to Cancun and other parts of Mexico numerous times and have stayed in many resorts for family trips, friends, or just us as a couple. Our goal was purely relaxation...no excursions, loud activity, etc...we just wanted to completely unplug and not have to think about anything. Haven allowed us to accomplish this goal as best as possible.
Rondrick
4 晚行程
10/10
真实旅客
7 晚行程
8/10
Chris
3 晚行程
10/10
真实旅客
2 晚行程
8/10
O quarto é muito espaçoso mas tinha cheiro forte de “fechado”, alem disso funcionários do resort batiam no quarto varias vezes ao dia para limpar/complementar frigobar/etc, e isso me incomodou um pouco, principalmente quando ocorria tarde, como as 8h da noite.
真实旅客
4 晚行程
10/10
Love this hotel ! Everybody make us feel very welcome .
Constanza
2 晚行程
10/10
Amazing service and staff. Clean beach with free cabanas and hammocks. Fresh made to order tacos poolside. Hookah available. Premium liquor options. Great experience overall.
Shaneka
4 晚行程
10/10
真实旅客
4 晚行程
10/10
Connor
7 晚行程
8/10
Joseph
5 晚行程
10/10
Great rooms in the Serenity Club- lots of perks. Will stay there again!
Jonie Diane
4 晚家庭旅行
8/10
Service and staff were amazing. The drinks were not bad but different tasted different than the US version. Buffet was very good. The only complaint about the property are the amount of speedbumps on the driveway.
Aidan
4 晚结伴旅行
10/10
Natalie
4 晚行程
10/10
Takirah
5 晚行程
10/10
The place, rooms, pools, bars, and spa were amazing. The service and diversity of restaurants were great. The food quality and the beach could have been better.
Amira
4 晚结伴旅行
8/10
We had a good time. Prefer a more lively place. Went to night club at 10 PM and zero people were in there. A few machines in gym were out of order. Room was big and clean. I like the tub on balcony even though took forever to fill due to water pressure. We enjoyed all the dining options. We weren’t able to go to a few places due to no availability.