Muy buena, la atención del personal muy amable, el desayuno estuvo bien, solo falto agua purificada en la habitación, nos gusto por ser ambiente familiar, tranquilo, nos dieron lo que indican en la pagina y el precio muy bueno.
Mario
Mario,2 晚家庭旅行
Expedia真实住客点评
2/10 很差
2025 年 5 月 3 日
This place is so fake , they show pictures of different hotels and the area to stray people to them, there staff is the worse I have ever experienced in my entire life, having a handicap person traveling with us they don’t care about …. Will never recommend this place that should be removed from Expedia and all platforms.
Jose
Jose,2 晚家庭旅行
Expedia真实住客点评
8/10 很好
2025 年 4 月 21 日
El staff podría mejorar un poco su servicio en especial el del restaurante
EMERSON
EMERSON,1 晚家庭旅行
Expedia真实住客点评
8/10 很好
2025 年 4 月 20 日
Mirtala
Mirtala,2 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 18 日
Perla Maya
compliments to the staff! extremely friendly we enjoy our short stay! Highly recommend it!
Yolanda
Yolanda,1 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 4 月 18 日
La persona de la recepción muy amamble. Mucho ruido a las 5 de ña mañana con huéspedes mal educados música alta y gritos. No merece la pena por el precio pagado
Ana
Ana,1 晚结伴旅行
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 17 日
Jose
Jose,4 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 15 日
The location is very close to town and the hotel ticks all the basics that are needed. I'd stay there again if we return to the lake
David
David,2 晚家庭旅行
Expedia真实住客点评
8/10 很好
2025 年 4 月 13 日
Sin comentarios adicionales
Randall
Randall,2 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 9 日
Kim
Kim,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 9 日
Alexander
Alexander,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 4 月 1 日
Richard
Richard,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 3 月 31 日
Over priced for what we got
Booked a double bed and single bed, was given a 4 bed room. We had to double up one bed on top of the other to make room to walk. The decorative head board on the wall came off the wall when I was on the bed at night. They moved us to proper room the next night. No hair dryer, shampoos, wash cloth, bath Matt for shower, only one outlet in room. We asked and received a fan. Our last night there were ants in the room. We were in the third floor. And these ants bite! Good breakfast included. Cute cats on the property. And the owner/workers tried to accommodate us.
Richard
Richard,3 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 3 月 29 日
Es bueno, la ubicación, el baño deben de mejorarlo, es si costo, beneficio.
Xinia Gómez
Xinia Gómez,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 18 日
Amazing staff
Gabriel
Gabriel,4 晚家庭旅行
Expedia真实住客点评
8/10 很好
2025 年 3 月 17 日
Keith
Keith,2 晚行程
Expedia真实住客点评
4/10 尚可
2025 年 3 月 9 日
No se cumplió con lo solicitado.
La reservación no se cumplió como se solicitó en la aplicación, me terminaron brindado una habitación barata y pagué el hospedaje caro.
Me dijeron que si me daban la habitación correcta tenia que esperar a las 06:00 de la tarde y debía entregar la llave y esperar, tuvimos que tomar la habitación que me dieron porque veníamos de un viae cansado y necesitabamos descansar, nuestro Chek in fue a las 03:00 PM, teníamos que esperar 3 horas o más.
Olimpia
Olimpia,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 9 日
Perla Maya Hotel was in a great location! It was easy and walkable to restaurants. shopping and ferry locations. The hotel staff is very exceptional, they make your stay feel like home. Thank you Jose Manuel, Domingo, Tomas and Daniel for making us feel safe and also thank you kitchen staff Claudia and Michelle for great breakfasts. I will definitely return to this hotel next time I come to Panajachel!
Rosa
Rosa,3 晚结伴旅行
Expedia真实住客点评
8/10 很好
2025 年 3 月 4 日
The property is clean and in a good location... The rooms are small & there are ants in the room. The reception is friendly but slow. Pretty typical for Latin America. The pool is very clean and modest in size, but there is no place to lay out and no furniture to do it on.
Bart
Bart,1 晚行程
Expedia真实住客点评
6/10 好
2025 年 3 月 2 日
The staff was so amazing and attentive. Our first room had an ant infestation and the bathroom ceiling had mold which caused a smell in the bathroom. There was no extra toilet tissue and you have to ask them for it. There should always extra bathroom tissue in the bathroom especially when 5 people are staying in a room. The mattresses on the bunk beds were super thin and you could feel the wood on your back. Very uncomfortable. The staff saw our first review and immediately offered to move us to a new room. We moved to a new room and the staff was so gracious to move our things while we were at our outings. The second room was nice but the shower was backed up like the first room. The breakfast was the highlight of our stay and the view on the top floor. There were 2 options for breakfast included in our stay both delicious. There is some noise at night from the neighbors, dogs, cats and rooster. The rooster at 12am was really a bummer. It was hard to rest.
I want to express how grateful and amazing the staff were.
Celia
Celia,2 晚家庭旅行
Expedia真实住客点评
6/10 好
2025 年 2 月 27 日
Many thing to improve. Far from main street
The best was Mingo and Dani, the receptionists. Super kind and frindly. Breakfast was good also.
But many things to improve. Many Times nobody was at the deskfront in reception. Some mosquitoes there at the reception also. Only 1 plug hidden in the room. Curtains thin, so sun gets in early. Shower is not the best.
真实旅客
3 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 2 月 27 日
Pictures online do not match the property. But actual property is quite nice
Mynor
Mynor,2 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 2 月 25 日
Excellent Hotel & Reasonable Price
We stayed one night with my family. The check in was fast and easy, the friendly staff made sure we had everything we needed. Highly recommended to friends and family