Swissotel Sarajevo

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Swissotel Sarajevo is a great choice for a stay in Sarajevo. Guests can grab a bite to eat at one of the 2 restaurants, then indulge in deep-tissue massages, body wraps, or facials. This luxurious hotel also features an indoor pool, a fitness center, and a sauna. Fellow travelers love the helpful staff.
VIP Access

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Airport transfer
  • Parking available
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants
  • Indoor pool
  • Fitness center
  • Sauna
  • Steam room
  • Valet parking
  • Coffee shop/cafe
  • Spa services
  • Massage/treatment rooms
  • 24-hour business center
  • Business center

For families (6)

  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
The current price is CNY2,100
CNY2,480 total
includes taxes & fees
Sep 29 - Sep 30

Why we love this property

Work meets wellness
This central hotel features meeting rooms and a 24-hour business center. Spa services and massages await for post-work rejuvenation.
Spa serenity
Soothing treatments await at this hotel's spa offering massages, body wraps, and facials. A sauna, steam room, and fitness area complete this wellness haven.
Sleep in luxury
Five-star slumber awaits with hypo-allergenic bedding and a personalized pillow menu. Blackout drapes ensure perfect rest after a rainfall shower.

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Swiss, Room, 1 King Bed

A hotel room with a bed, a desk, a chair, a vase with flowers, and a fruit bowl.

Swiss, Room, 1 King Bed

9.6 out of 10
Exceptional
(5 reviews)
  • 43 sq m
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Swiss, Premier Room, 2 Double Beds

A hotel room with a large bed, a desk with breakfast items, a chair, and a view of the city through large windows.

Swiss, Premier Room, 2 Double Beds

10.0 out of 10
Exceptional
(2 reviews)
  • 40 sq m
  • Sleeps 3
  • 2 Double Beds
  • Free wired internet

View all photos for Swiss, Premier Room, 1 King Bed

A hotel room with a large bed, a desk with breakfast items, a chair, and a view of the city through large windows.

Swiss, Premier Room, 1 King Bed

8.8 out of 10
Excellent
(3 reviews)
  • 40 sq m
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Swiss, Room, 2 Double Beds

A hotel room with a bed, a desk, a chair, a vase with flowers, and a fruit bowl.

Swiss, Room, 2 Double Beds

  • 42 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

View all photos for Swiss, Classic Room, 2 Double Beds

A hotel room with a bed, a desk, a chair, a television, a small kitchenette, and a bathroom.

Swiss, Classic Room, 2 Double Beds

9.4 out of 10
Exceptional
(3 reviews)
  • 36 sq m
  • Sleeps 3
  • 2 Double Beds
  • Free wired internet

View all photos for Swiss, Classic Room, 1 King Bed

A hotel room with a bed, a desk, a chair, a television, a small kitchenette, and a bathroom.

Swiss, Classic Room, 1 King Bed

9.8 out of 10
Exceptional
(6 reviews)
  • 36 sq m
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Swiss, Classic Room, 1 Double Bed

A hotel room with a bed, a desk, a chair, a television, a small kitchenette, and a bathroom.

Swiss, Classic Room, 1 Double Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for Executive Suite, 1 King Bed with Sofa bed (Panorama)

A modern hotel room with a large bed, a built-in bathtub, and marble walls.

Executive Suite, 1 King Bed with Sofa bed (Panorama)

  • 77 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Junior Suite, 1 King Bed (Panorama)

A hotel room with a large bed, a desk, a chair, a TV, and a decorative wall panel.

Junior Suite, 1 King Bed (Panorama)

  • 60 sq m
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

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About the neighborhood

Map
Vrbanja 1, Sarajevo, 71000

What's nearby

  • Bosnian Parliament Building - 3 min walk - 0.3 km
  • Ali Pasha's Mosque - 7 min walk - 0.6 km
  • National Museum of Bosnia and Herzegovina - 7 min walk - 0.6 km
  • National and University Library of Bosnia and Herzegovina - 13 min walk - 1.1 km
  • Baščaršija Džamija - 2 min drive - 1.9 km

Getting around

  • Sarajevo (SJJ-Sarajevo Intl.) - 20 min drive
  • Podlugovi Station - 32 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Swissotel - ‬1 min walk
  • ‪Crvena Jabuka - ‬5 min walk
  • ‪food gallery - ‬1 min walk
  • ‪Kimono - ‬1 min walk
  • ‪Metropolis SCC - ‬1 min walk

About this property

Swissotel Sarajevo

  • Swissotel Sarajevo is a great choice for a stay in Sarajevo. Guests can grab a bite to eat at one of the 2 restaurants, then indulge in deep-tissue massages, body wraps, or facials. This luxurious hotel also features an indoor pool, a fitness center, and a sauna. Fellow travelers love the helpful staff.

At a glance

Hotel size

    • 218 rooms
    • Arranged over 21 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Late check-out subject to availability

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Up to 2 children (6 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms

Parking

    • Secured covered onsite valet parking (EUR 15 per day)
    • Wheelchair-accessible parking and van parking on site
    • Electric vehicle charging point on site
    • Height restrictions apply for onsite parking

Transfers

    • Airport shuttle on request (available 24 hours)*

Other information

    • Smoke-free property
    • No alcohol served onsite

Property amenities

Food and drink

  • 2 restaurants
  • Coffee shop

Traveling with children

  • Children stay free (see details)
  • Children's menu

What to do

  • Horse riding nearby

Working away

  • 24-hour business center
  • 4 meeting rooms
  • Computer station
  • Conference space (5382 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Built in 2018
  • ATM/banking
  • Safe-deposit box at front desk
  • Television in common areas
  • Fitness center
  • An indoor pool
  • Spa services
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Uses some LED lighting
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Accessible airport shuttle
  • Wheelchairs available on site
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Thin carpet in room
  • Tile flooring in public areas

Room amenities

Be entertained

  • LCD television

Home comfort

  • Air conditioning and heating
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Free local calls
  • Desk chair

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Bulk dispenser for toiletries
  • Water-efficient showers only

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology.

Dining

Swiss Lounge - Onsite lobby lounge. Open daily.
Café Swiss - This buffet restaurant specializes in local and international cuisine and serves breakfast, brunch, lunch, and dinner. Open daily.
The Fusion Restaurant - This fine-dining restaurant specializes in international cuisine and serves brunch, lunch, and dinner. A children's menu is available. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 January - 5 January, EUR 2.05 per person, per night
  • A tax is imposed by the city: From 6 January - 30 June, EUR 1.53 per person, per night
  • A tax is imposed by the city: From 1 July - 31 August, EUR 2.05 per person, per night
  • A tax is imposed by the city: From 1 September - 24 December, EUR 1.53 per person, per night
  • A tax is imposed by the city: From 25 December - 31 December, EUR 2.05 per person, per night

Optional extras

  • Airport shuttle service is offered for an extra charge of EUR 50 per vehicle (one-way, maximum occupancy 4)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for EUR 20.0 per night

Parking

  • Covered valet parking costs EUR 15 per day
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 10:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Long-term renters welcome.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Cashless transactions are available.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Also known as

Swissotel Sarajevo Hotel
Swissotel Sarajevo Hotel
Swissotel Sarajevo Sarajevo
Swissotel Sarajevo Hotel Sarajevo

Frequently asked questions

Does Swissotel Sarajevo offer free cancellation for a full refund?

Yes, Swissotel Sarajevo does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Swissotel Sarajevo?

Yes, there's an indoor pool. Guests have pool access from 7:00 AM to 10:00 PM.

Are pets allowed at Swissotel Sarajevo?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Swissotel Sarajevo?

Yes. Valet parking costs EUR 15 per day. Electric vehicle charging is available.

Is airport shuttle service offered by Swissotel Sarajevo?

Yes, an airport shuttle is available. The charge is EUR 50 per vehicle one-way.

What are the check-in and check-out times at Swissotel Sarajevo?

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).

What is there to do at Swissotel Sarajevo and nearby?

Have fun during the warmer months with activities nearby such as horseback riding. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a sauna and a steam room.

Are there restaurants at or near Swissotel Sarajevo?

Yes, there are 2 onsite restaurants, featuring local and international cuisine.

What's the area around Swissotel Sarajevo like?

Swissotel Sarajevo is in Marijin Dvor, a short 6-minute walk from National Museum of Bosnia and Herzegovina and 13 minutes' walk from National and University Library of Bosnia and Herzegovina.

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Reviews

Swissotel Sarajevo Reviews

9.0

Wonderful

9.4

Cleanliness

9.2

Location

9.2

Staff & service

9.2

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was wonderfully varied, delicious, and had a great selection of options. (21 reviews)
  • The pool area was very relaxing and elegantly designed, offering a great space to unwind. (5 reviews)
  • The spa area was very relaxing, with great facilities including a pool, saunas, and excellent massages were also available. (4 reviews)
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Popular mentions

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Reviews

Verified review

10/10 Exceptional

Shops nearby mountain view
Verified review

10/10 Exceptional

Nice and clean hotel, with modern look and amenities.
Verified review

10/10 Exceptional

Amazing, one of the best hotels we’ve ever stayed at and we always will come back. The most amazing staff, best location and service.
Verified review

10/10 Exceptional

Staff is very helpful, location is great, it was a wonderful 2-day stay.
Verified review

10/10 Exceptional

I think we stayed at the best hotel we went to in Bosnia. The location is fantastic, and the staff are excellent. Thank you Swiss for a wonderful holiday :)
Verified review

10/10 Exceptional

The stay was amazing very good service and friendly staff, very nice location
Verified review

10/10 Exceptional

The hotel was an excellent experience. First class all the way. We really enjoyed the spa. The sauna and salt room were great and we had excellent massages. The staff went out of their way to make us comfortable, the room was great and the breakfast was fantastic. We enjoyed our walks along the river to and from Old Town and to restaurants for dinner. Highly recommend.
Verified review

10/10 Exceptional

Very friendly, super clean and convenient location
Verified review

10/10 Exceptional

Amazing 5 stars.

Amazing staff and service. Beautiful hotel. Thoroughly enjoyed our stay, made it so special. If I ever return to Sarajevo, will definitely stay here again.
Verified review

10/10 Exceptional

The hotel has a central location close to everything! The room views are amazing and the entire staff more than amazing! An excellent stay!
Verified review

10/10 Exceptional

Excellent staff, immediate helpful service whenever requested, outstanding hotel and perfect walkable location.
Verified review

10/10 Exceptional

Overall an enjoyable stay. Amazing staff . Good location
Verified review

10/10 Exceptional

Lovely staff, perfect location. Thank you to Emir who was always so helpful at breakfast- would come again
Verified review

10/10 Exceptional

Excellent service by the amazing team at the hotel
Verified review

10/10 Exceptional

Staff is very friendly and very nice location and view from the room. Would come back again
Verified review

10/10 Exceptional

It’s an excellent location, close distance to most of the facilities. The staff are excellent and friendly. Definitely come again
Verified review

10/10 Exceptional

Amazing value

Huge and beautiful room , super nice staff, good location, though not in the old town . Very nice and decent price
Verified review

10/10 Exceptional

Great modern hotel with terrific views. Bit of a walk to old town
Verified review

10/10 Exceptional

Good quality room wi to an amazing view. Incredible breakfast spread.
Verified review

10/10 Exceptional

Amazing as always

As always amazing service very welcoming staff always happy to help, very clean good location definitely recommend Swiss hotel Sarajevo. We will definitely be coming back again ⭐️
Verified review

10/10 Exceptional

Will be coming back

Very nice overall! Staff is very customer focused and you really feel welcome.
Verified review

10/10 Exceptional

Lovely place

We had two excellent nights at Swissotel. Everything was perfect and the team was so kind. I will recommend everyone to stay there when visiting Sarajevo. We will come back😍
Verified review

10/10 Exceptional

This hotel was very beautiful, exquisite bath and shower areas, carved wooden panels in the rooms, cute sitting areas by the large windows. I thoroughly enjoyed this hotel. The pool, sauna and hammam were elegantly designed. Very relaxing vibes. The massage services were also excellent as well as the food.
Verified review

8/10 Very good

Nice hotel in a great location. The staff were professional and very friendly, they were excellent. Rooms are nice and a good size. Beds are very firm though and we found them uncomfortable.
Verified review

10/10 Exceptional

Very clean! Staff is very friendly and helpful! Shopping center (SCC) is great too! Bunch of restaurants as well. Everything in one place!
Beautiful view from our room!