The room was very dated, with old, partially broken furniture. Worse, it was located right next to a music venue, making it extremely loud and difficult to relax or sleep.
Upon check-in, I was charged a $300 deposit. At check-out, I was told the refund would be initiated that same evening - without any room inspection. However, eight days later, I returned to inquire about the refund and was told I had been charged for a towel. This was never communicated to me, and I neither took nor damaged any towels. To make matters worse, the refund wasn’t even initiated until four days after they said it would be, and I was told it would take weeks to be processed.
There are definitely nicer and more affordable options in the South Beach area. I would not stay here again.