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Xcacel Dreams Jungle Suites & Spa

3.0 star property
Tulum beach hotel with spa and beach shuttle

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Surrounded by lush jungle and a white sand beach, Xcacel Dreams Jungle Suites & Spa offers an idyllic retreat. Soak up the sun at the rooftop terrace or unwind with a deep-tissue massage at the onsite spa. With free in-room WiFi, a poolside bar, and multilingual staff available to assist you throughout your stay.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Airport transfer
  • Free parking
  • Free WiFi
  • Restaurant

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Rooftop terrace
  • Breakfast available
  • Pool bar
  • 24-hour room service
  • Coffee shop/cafe
  • In-room childcare
  • Airport shuttle

For families (6)

  • Babysitting (surcharge)
  • 6 bedrooms
  • Rollaway/extra beds
  • Private bathroom
  • Separate sitting area
  • Garden

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Double Room, 2 Queen Beds

Garden view

Standard Double Room, 2 Queen Beds

  • Garden view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Terrace/patio

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • Garden view
  • Sleeps 2
  • 1 King Bed

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includes taxes & fees
May 26 - May 27
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About the neighborhood

Map
Sak Nicte MZ10 Lote 10, Tulum, QROO, 77774

What's nearby

  • Jungle Place - 6 min walk - 0.6 km
  • Riviera Maya Golf Club - 6 min drive - 6.0 km
  • Xel-Há Park - 8 min drive - 6.4 km
  • Akumal Beach - 11 min drive - 12.0 km
  • Tulum Mayan Ruins - 17 min drive - 23.3 km

Getting around

  • Tulum Intl. Airport (TQO) - 67 min drive
  • Cancun Intl. Airport (CUN) - 79 min drive
  • Cozumel Intl. Airport (CZM) - 30.3 miles/48.8 km
  • Airport shuttle (surcharge)
  • Beach shuttle (surcharge)

Restaurants

  • ‪Bahia Principe Grand Coba - ‬7 min drive
  • ‪Restaurant Kukulkan - ‬8 min drive
  • ‪Tikal Lobby Bar - ‬8 min drive
  • ‪Portofino restaurant - ‬9 min drive
  • ‪Cozumel Restaurant - ‬7 min drive

About this property

Xcacel Dreams Jungle Suites & Spa

  • At Xcacel Dreams Jungle Suites & Spa, you can spend time at the beach practicing yoga, plus you'll be within a 10-minute drive of Xel-Há Park and Akumal Beach. The outdoor pool provides fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages and mani/pedis. The coffee shop/cafe is a great spot for a bite to eat and cold drinks are served at the bar/lounge. A rooftop terrace, a poolside bar, and a snack bar/deli are other highlights.

At a glance

DONE

Hotel size

    • 6 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: noon; Check-in end time: 11:30 PM
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Guests must transfer to the property via Shuttle and must arrange the transfers by contacting the property before travel, using the contact information on the booking confirmation
    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Babysitting*
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Free onsite extended parking
    • Wheelchair-accessible parking and van parking on site
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Offsite

    • Beach shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 6:00 AM–11:30 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • Private dining
  • Private picnics
  • Free daily reception
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Childcare in room (surcharge)
  • Children's games
  • Cabinet locks
  • Stair gate

What to do

  • Beach shuttle (surcharge)
  • Beach yoga
  • Beach nearby
  • Hiking/biking trails nearby
  • Horse riding nearby
  • Wildlife drive nearby
  • Kayaking nearby
  • Scuba diving nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Beach shuttle (surcharge)
  • Bicycle rentals
  • Pool loungers
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 2017
  • Rooftop terrace
  • Garden
  • Mosquito nets
  • Adjacent to a golf course
  • An outdoor pool
  • Full-service spa
  • 24-hour pool access
  • Banquet hall
  • Beaux Arts architecture

Accessibility

  • Wheelchair accessible
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Handrails in stairways
  • Stairway handrail height (inches): 20
  • Lever door handles
  • Wheelchair-width doorways
  • Wheelchair-accessible doorway width (inches): 47
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Tile flooring in room

Room amenities

Home comfort

  • Air conditioning
  • Bathrobes
  • Iron/ironing board (on request)
  • Dryer

Sleep well

  • 6 bedrooms
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Rollaway/extra bed (surcharge)

What to enjoy

  • In-room massage
  • Balcony or patio
  • Individually furnished and decorated
  • Separate sitting area

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi

Food and drink

  • Free bottled water
  • Highchair

More

  • Daily housekeeping
  • Access via exterior corridors

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, sports massages, and manicures and pedicures.

Fees & policies

Optional extras

  • Continental breakfast is offered for an extra charge of approximately USD 25 per person
  • Airport shuttle service is offered for an extra charge of USD 85 per vehicle (one-way)
  • Beach shuttle service is offered for an extra charge

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Cribs/infant beds are available for USD 15.0 per night
  • Rollaway beds are available for USD 50.0 per night

Pool, spa, & gym (if applicable)

  • Pool open 24-hours
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

Noise-free guestrooms cannot be guaranteed.

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher and window guards on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard

Also known as

Xcacel Dreams Jungle Suites Hotel Chemuyil

Xcacel Dreams Jungle Suites Hotel

Xcacel Dreams Jungle Suites Chemuyil

Xcacel Dreams Jungle Suites

Xcacel Dreams Jungle Suites Spa

Xcacel Dreams Jungle Suites &

Xcacel Dreams Jungle Suites Spa

Xcacel Dreams Jungle Suites & Spa Hotel

Xcacel Dreams Jungle Suites & Spa Tulum

Xcacel Dreams Jungle Suites & Spa Hotel Tulum

Frequently asked questions

Does Xcacel Dreams Jungle Suites & Spa offer free cancellation for a full refund?

Yes, Xcacel Dreams Jungle Suites & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Xcacel Dreams Jungle Suites & Spa?

Yes, there's an outdoor pool. Guests have 24-hour pool access.

Are pets allowed at Xcacel Dreams Jungle Suites & Spa?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Xcacel Dreams Jungle Suites & Spa?

Yes, there's free self and extended parking.

Is airport shuttle service offered by Xcacel Dreams Jungle Suites & Spa?

Yes, an airport shuttle is available. The charge is USD 85 per vehicle one-way.

What are the check-in and check-out times at Xcacel Dreams Jungle Suites & Spa?

Check-in start time: noon; Check-in end time: 11:30 PM. Check-out time is noon.

What is there to do at Xcacel Dreams Jungle Suites & Spa and nearby?

Have fun during the warmer months with activities such as beach yoga. Additional recreation nearby includes game drives. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Xcacel Dreams Jungle Suites & Spa also has spa services and a garden.

Are there restaurants at or near Xcacel Dreams Jungle Suites & Spa?

Yes, there's an onsite restaurant.

Does Xcacel Dreams Jungle Suites & Spa have any outdoor private spaces?

Yes, every room features a balcony or patio.

What's the area around Xcacel Dreams Jungle Suites & Spa like?

Xcacel Dreams Jungle Suites & Spa is located a short 8-minute walk from Xcacel Beach.

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Reviews

Xcacel Dreams Jungle Suites & Spa Reviews

9.6

Exceptional

9.4

Cleanliness

10

Location

9.6

Staff & service

9.6

Property conditions & facilities

Reviews

Verified

10/10 Exceptional

it’s a clean, nice property. Lots of vegetation, really nice ! Bedrooms are very Spacious ! good size pool. and the Staff is super Nice.
Javier, 3-night trip
Verified

10/10 Exceptional

It’s secluded and yet not far from a very charming little village with some amazing and humble people. The place is great for a quick getaway from it all. Super charming. Pablo is awesome as the desk clerk and waiter/bar tender.
Gustavo, 1-night trip
Verified

10/10 Exceptional

Beautiful, zen and clean. Breakfast was included (not written on site) Friendly staff uses Google translate to help us find nice free Cenotes on map :)
Marie-Soleil, 2-night trip
Verified

10/10 Exceptional

Pablo goes above and beyond!!!! Stay here. Do not even look at any other options. We have stayed all over the world and this place is absolutely a piece of Paradise. Its in the middle of the jungle which is perfect after a long day of exploring the Mayan ruins in Tulum. The resturant is great and I can not express how awesome Pablo is. 10 out of 10
Matthew, 1-night trip
Verified

8/10 Very good

Nice to be out of the busy areas and still close to the parks.
Guillermo, 2-night trip
Verified

10/10 Exceptional

10/10, wonderful experience.
Gianny, 1-night trip
Verified

10/10 Exceptional

We actually stayed at the nearby sister-property Magic Xcacel. Pablo "Mr. Everything" and his staff made us feel at home, and added a personal warmth that is often missing in hotels. The property was secluded and very peaceful, and provided us with everything we needed. I would highly recommend it!
Verified

10/10 Exceptional

Relaxing and very nice stay

We very much enjoyed our stay at Xcacel Dream Jungle Suites, it is very intimate with only a few rooms, relatively big pool and facilities. The rooms are spacious, clean and stylish, and have a private terrace in addition. The bed was also very nice. The pool area was chic and relaxing, Pablo and the rest of the staff were super friendly and helpful with anything we needed. It is an intimate setting and it didn’t feel like being in a hotel. Hearing the crickets at night and seeing colorful birds in the trees in the morning was a nice touch 😍. We would definitely stay here again, also consider renting the whole place with a group for some days, seems perfect for that.
Georgiana, 2-night trip
Verified

10/10 Exceptional

All good. Seen scorpion and spider in our shower.
Yuriy, 1-night trip
Verified

10/10 Exceptional

Muy jueno
Jonathan, 4-night trip
Verified

10/10 Exceptional

Intimo hotel boutique con cuarto comodo y bonita piscina para relajarse. Perfecto para escaparse unos dias.
4-night trip
Verified

10/10 Exceptional

Todo estuvo excelente 👌
Ymelda, 1-night trip
Verified

8/10 Very good

Der Koch war spitzen. Alle Speisen waren hervorragend
Martin, 3-night trip
Verified

8/10 Very good

Un par de tramos en el camino a llegar aún son de terracería y en medio de la selva, pero si vas en tu propio vehículo es sencillo llegar, lugar super tranquilo, relajante, agradable, hay mosquitos como en toda la riviera en esta temporada, las camas están duras, pero el ambiente es tan agradable que logras descansar y como no hay televisión en las habiyno hay ruidos fuera de la naturaleza. El propietario muy atento, nos oriento de los cenotes cercanos y recomendó playas poco concurridas y muy bellas.
Lupita, 1-night trip
Verified

10/10 Exceptional

El servicio de Pablo y el Chef son magnificas, además el día que hubo música en vivo para la cena hizo de la velada algo mágico. Muy recomendable el lugar por toda la experiencia.
Eva, 4-night trip
Verified

10/10 Exceptional

La calidad de sus instalaciones y servicio es excelente, el edén en medio de la selva. La propiedad esta como a 1 km de la carretera, es para manejar a 10 km/h . La alberca y todo el entorno esta bien diseñado y con buenos muebles en todo el lugar. La comida muy rica y suficiente. Espero regresar pronto al lugar. Son solo 6 habitaciones, asi que el servicio es privado.
JORGE, 2-night trip
Verified

10/10 Exceptional

Atención y limpieza excelente. Jesús excelente anfitrión.
Fabio, 1-night trip
Verified

10/10 Exceptional

Recomiendo la estancia

La estancia fue increíble, el hotel ha cuidado toda la comodidad de quién se hospeda y hay una excelente armonía con la naturaleza. El servicio de Héctor (encargado del servicio) es sobresaliente, lo felicito y desempeña bien su encargo
Horacio, 4-night trip
Verified

4/10 Fair

Double Booked and Turned Away

We arrived on the night of our reservation at 10:45pm. The guaranteed reservation confirmation stated we could check in until 11:30pm. Upon ringing the doorbell, the staff said they were full and would not be able to accommodate us. We showed them our confirmation, they got on the phone with the owner, and there was generally a lot of confusion about why they were double booked. After about 45 minutes sitting in the courtyard, the owner arranged for us to stay at a hotel around the corner for the night, free of charge, which we were thankful for, though it was not nearly the same quality as the hotel we’d expected. The next morning, we made a reservation elsewhere. We did not loose any money and we would have loved to stay at this beautiful hotel, but needless to say, the experience was very inconvenient. We weren’t able to get ahold of the staff ahead of time with their WhatsApp number (it would just ring and ring…), but do try to call ahead and verify your reservation before arriving! I’m sure if you do that, the stay will be lovely.
Christine, 5-night trip
Verified

10/10 Exceptional

Increíble hotel, privado, el servicio y comida excelentes.
Alfredo, 3-night trip
Verified

10/10 Exceptional

Awesome service - and welcome cocktail. No other guests there during the day
1-night trip
Verified

10/10 Exceptional

We loved this place! It was tastefully decorated, small, quiet, relaxing, well staffed, and had great food and amazing margaritas! We spent most of our time at the pool as everyone else there left for the day. It was like our own private hotel. We were well taken care of by the attentive staff, never wanting for anything. We would definately stay here again! I almost cried having to leave this place.
Lisa&Mike, 3-night trip
Verified

10/10 Exceptional

Vraiment très bien

Vraiment très bien, belles chambres, personnel au top, bon restaurant et bar, chouette piscine.
3-night trip
Verified

10/10 Exceptional

Excellent food drinks and staff Very accomodating and such a great place to relax
1-night trip
Verified

10/10 Exceptional

Experiencia única en la riviera maya

Una experiencia de 10. Un Hotel increible en el que pudimos estar diez noches. El trato es exquisito por parte de Primi y Pablo así como el chef o la camerista. Nos hicieron sentir como en casa desde el primer momento, si buscáis tranquilidad, habitaciones únicas y una piscina prácticamente para ti, este es tu hotel. El restaurante del hotel tiene una carta exquisita en el que no te puedes cansar de probar los platos porque están deliciosos.el hotel es tal como se ven en las fotos, lleva un año abierto y cuidan hasta el último detalle. En nuestra estancia todo ha estado perfecto y volveríamos sin dudarlo a parte del hotel los dueños tienen Un beach club en una de las mejores playas de la Riviera maya, xpu ha,en el que pudimos disfrutar de el durante nuestra estancia.
Ruben, 10-night trip