Took the payment before arrival at property (opted for payment at property for the higher rate, which was the amount taken) when asked why, they did not respond to the messages. The service and room was really great and can't fault them. Overall was a good experience.
Laura
1 晚家庭旅行
10/10
Cracking little place if on a budget, great food and clean room, bathroom dated, but overall very happy
Sean
1 晚行程
10/10
Room was clean staff were brilliant too highly recommended. Would stay again
Donna
1 晚家庭旅行
10/10
Shane
2 晚家庭旅行
10/10
Lovely room. Brilliant service from staff
Kelly
1 晚家庭旅行
6/10
Good restaurant and hotel. Had a comfortable stay.
Abhaysinh
1 晚家庭旅行
6/10
Colin
1 晚商务旅行
10/10
Lovely
Staff were helpful
Sharon
4 晚行程
8/10
Melanie
1 晚行程
8/10
Kathleen
1 晚行程
8/10
Easy check in, clean and tidy, welcoming team, only thing missing was a toilet lid, so more concerned with dropping toiletries off the shelf!! Otherwise great stay, food was excellent.
Paul
1 晚行程
4/10
Upon checking in we found the toilet was not clean. Told the staff about it and they claimed to be busy. I had to complain multiple times to get it cleaned. It was not worth the price.
No one picks up the call at the reception I had to call multiple times to get through to someone. The staff were very rude.
Rachel
1 晚行程
10/10
Perfect location for walking into Bridlington, the pub to hotel served lovely breakfast & we also ate there both night, staff very welcoming & the food was lovely. Will definitely stay here again when visiting Bridlington
Stefanie
2 晚家庭旅行
6/10
We had changed the room to a double from the family one originally book, still got charged the family room rate. Only one server at breakfast who wore a single ear bud for some reason and also brought us the smaller breakfast rather than the bigger one we had paid for. Good location though.
Richard
1 晚行程
4/10
Alan
3 晚家庭旅行
10/10
Kirstie
1 晚家庭旅行
10/10
Lovely base for a three day Spring break! Great staff welcome and attention -thanks Lindsey- including housekeeping and bar staff; family room spacious and cleaned to a high standard; beds & pillows comfy; breakfast kept us going right through the day up till evening meal ("The Works" breakfast = quality ingredients, nicely cooked); had very nice sea bass meal one evening, good sized portions and well cooked; nice pint of Wainwrights, decent wine list and some good spirits on offer; extensive, well laid out car parking spaces; good security for entry to accommodation and room; good location for getting into central Bridlington or for touring the area; very friendly atmosphere throughout our stay. Will be looking for other Marston's places to stay with!
Colin
3 晚行程
8/10
Easy to find and convenient for restaurant on site. Standard room layout akin to travelodge etc.
Comfortable enough but I could have done with some instructions on how to use the heating controls.
However, small glitch and overall good value for money.
Michael
1 晚行程
10/10
Hugh
1 晚家庭旅行
8/10
Enjoyed the stay , staff in restaurant and reception very good .
Neil
1 晚行程
8/10
Room was very comfortable the service was very good the pub needs a bit of TLC update it’s looking tired , food was ok would stay again .
Susan
2 晚行程
8/10
Sur
2 晚家庭旅行
6/10
There is no staff in the reception, only 2 staffs in the pub next building I asked a iron the staff said she will bring in 20 minutes but didn’t come until I leave the hotel