showed up to be told there was not parking spaces available, but would have to park 10 minutes away from the hotel. Everyone that checked in after us managed to magically get a space. We checked in and when we booked the room, we payed extra to have a room overlooking the runway of heathrow airport, we got to the room and we where overlooking the hotels car park. The staff member got our room changed but we still couldnt see the runway. We gave up with that as they obviously werent going to prioritise us as we do not look like we come from money. If you look rich then youll have the best rooms and magically get a parking space. After speaking to the member of staff about everyone magically getting a space, he told us we could stay where we where and pay for parking, so thats what we did. About every single time we left the hotel we wpuld get told to move the car , even though it was in a space, not blocking anyone or in the way.
On another note the swimming pool was lovely.