The room is small yet not so uncomfortable. Although the towels aren't replaced daily, the service and consumables are still enough for my friends. Location is great. There is a small bus stop right before the hotel and a major bus stop (also the subway station) two blocks away. Staff is kind and tolerant. The biggest problem is definitely check-in. The place where you check in is around Kyoto station, while the place where you sleep is near Shijo station. There are shuttle buses, but it only departs every one hour in the afternoon.
We found the cleaning staff didn't take out the garbage when we checked in. The manager and the front desk staff let us change to another room, but we still found one of socks on the floor.........really disappointed about the cleanness of room. But the front staff is really polite and response quickly. Hope the hotel will improve their SOP of housekeeping.
Quaint and comfortable place to stay. It felt more like an apartment than a hotel, which I really liked. Being able to do laundry during my trip was a big plus.
Great location—close to trains and all the main attractions in Kyoto.
Kristine
Expedia真实住客点评
8/10 很好
2025 年 2 月 27 日
くみこ
くみこ,2 晚行程
Expedia真实住客点评
6/10 好
2025 年 1 月 26 日
I will not leave detailed information but I suggest paying a little more detail to the floors and beds. Other than that, the room was ok.