Hotels in Pontchartrain Park

"The inn was located in the heart of the city. The "

"Ok"

"The location is fabulous! The Bar and the Bourbon Grill, located at the hotel, are both worth going to"

"Convenient location. 100% walkable. Overall, the staff is nice. Front desk was ok depending on who you were talking to. They did not advise me that the city was on a boil water advisory due to a water main break, nor did they tell me that they were giving away bottled water. That was a little frustrating. The building is old and it shows, but it was maintained as well as one could expect. We were comfortable for the most part. The restaurant was woefully understaffed which made breakfast a very long process. Overall, the experience was fine. I would stay there again if I had no other option."

"Amazing place to stay in New Orleans "

"The pictures of the hotel online , are very beautiful but you are not able to see how clean it is. I was a former houskeepeer and the cleanliness was not up to standards. The bedsheets had not been replaced, i could tell it was previously slept in from previous hotel guset. There was hair, lint, crumbs, and dust on the floor and the bed frame and tables from the previous guest.it appeared like we had clean towels "thank God". The floors had not been sweeped or mopped in a while, cause the floors were kinda sticky,as well as you could see stains and hair from previous guest. I couldn't get much sleep cause it is a loud area and I am a light sleeper. But also, i cant relax or sleep in a hotel room that im paying for hoping and assuming it Should be cleaned before each guest. I called the front desk, "super sweet lady" and asked if we could get the room cleaned and sheets changed while we were out. She said "ok baby, we'll take care of it"but they only gave us fresh towels, and swept( or swiffered) the floors real quick cause the bed sheets were the exact same ones. How do I know? Cause there were some small green dot stains on the sheets and they were still there every day. Its a beautiful hotel, but the housekeeping needs better habits or management on cleanliness. "

"Staff was awesome and gave some great advice about the area! Rooms can use a better cleaning but overall not bad."

"Great! "

"Perfect "