Hotels in Grand Oaks

"Nice clean room staff was very helpful, good location"

"clean room, friendly helpful staff, they met all of our needs"

"Clean, nice staff"

"Creaking bathroom door loud fan no coffee pot"

"All very nice . Bathroom toilet to low."

"I arrived around 4:20 PM when checkin was supposed to be at 3. The lobby was full of people (10ish) who were all waiting for rooms that were not ready. The front desk staff explained that they were short staffed. One group said they had been waiting since before 3 PM. When I spoke with the front desk staff, they said it would be a least another 30 minutes and did not even take my name down to ensure that there would be a first come, first assigned process. The young lady was very pleasant though. I was in town for an event, and went ahead and left to go to that and returned around 11 PM and found that one of the others in our party was assigned my single queen bed instead of 2 double beds that they needed. Not a big deal, just more evidence of sloppiness. My room appeared clean, but when I went to take a shower after walking around on the faux flooring a bit, there was obvious dirt that followed me into the shower. When I checked out the next morning, I discovered that the hotel charged only $127.09 but Hotels.com charged me $152.20. This is not HomeTowne Studios' fault and I will be following up with Hotels.com about the difference."

"Room was clean and environment felt "

"Very old and dingy furniture, though reasonably clean. Very few facilities in the room."

"Brand new hotel, very nice."