Hotels in Santa Cruz

"The staff were great ..i only stopped one night but they were so helpful and cheerful al the time.The room was great..lovely and clean and all that you needed. Definitely stop again when visiting Cebu..rooftop terrace and real bonus ."

"The property is still damaged from 2015 typhoon, No pol, no main Entrance for vehicle pickup and drop off"

"The overall resort was amazing. Everything was beautiful. Staff was super friendly and welcoming. Would definitely stay here again in the future!"

"Staff were wonderful and helpful. Facility beautiful and clean. "

"Yes breakfast "

"Room was clean and comfortable. Beautiful view of the city, helpful staff and walking distance from a great laundry service and the ayala mall for all your needs. "

"The resort is very nice, clean, and offers a variety of activities that guests can enjoy throughout the day. The staff are very welcoming and responsive to our needs, which made our stay pleasant. That said, the experience could be improved by enhancing accessibility. Adding features such as a ramp at the entrance would benefit not only seniors and persons with disabilities, but also staff handling heavy luggage. These improvements could help reduce the risk of injuries and potential worker-related incidents. Installing motion-sensor lighting along pathways would also make nighttime walks safer and more convenient. Food is an important part of any vacation experience. At Kilimanjaro Kafe, the dishes tend to be on the salty side. The bacon is often overcooked and would benefit from proper draining to reduce excess grease. Additionally, closer monitoring of the buffet—particularly the chafing dishes—would help ensure that food is consistently available when guests arrive, as there were several instances where we had to wait for replenishment. On a positive note, kudos to the concierge team and the staff at Mogambo Springs for providing excellent service. Their attentiveness and professionalism were truly appreciated."

"Friendly staff, great breakfast. AC Unit was loud made rattling noise, and cooled the room poorly. "

"Staff were very helpful and accommodating. "