Hotels in Ildefonso Green

"This stay did not reflect the experience advertised at the time of booking. Major issues included: * No hot water in the room, requiring a room change * Other guests experiencing the same hot water issue * Ongoing construction and noise disruptions not disclosed in advance * Strong varnish/paint fumes from nearby maintenance work * Management promised to pause the work due to a pregnancy but did not follow through * Requested room arrangements (connecting rooms and ocean view) not provided * Main breakfast restaurant closed without prior notice We raised these concerns multiple times during the stay, but no meaningful resolution or compensation was offered. Overall, the services provided were materially different from what was represented at booking, especially considering the premium price point."

"We loved our experience. We had a garden view and got to see the beach and pool every day."

"Overall I enjoyed my stay, but there were a couple things that affected my experience. At the Torote buffet, there were a couple times when my table seemed to be overlooked while dining alone. I wasn’t offered drinks or basic table setup unless I specifically asked, while nearby tables were being attended to normally. I’m not sure if it was intentional or just inconsistent service, but it did make me feel uncomfortable at times. My room was also located near the party/rave area, and the music at night was extremely loud, making it difficult to sleep. I’d recommend requesting a quieter room if you prefer a more relaxing stay."

"Property is tired and needs a major renovation. "

"Excellent service, excellent food, gorgeous resort. Our wedding was at their gazebo many years ago, and it’s just as well-maintained, luxurious and welcoming as it was back then. Highly recommend for a relaxing getaway!"

"Pool was great I used the spa very good "

"Very nice property and clean rooms"

"First timer at a Hard Rock hotel as I’m Marriott ambassador user. Without hesitation this will be my go-to for work in Los Cabos as it is above the Marriotts in this location."

"I recently stayed at the Riu, and my experience was excellent. The hotel was spotless throughout, making for a comfortable and relaxing stay. The food provided was great, with a good variety that catered to different tastes. Additionally, the location was fantastic, close to key attractions and convenient for exploring the area. Overall, I would give this hotel a solid 5 and would highly recommend it to anyone looking for a well-kept hotel with great location."