Hotels in Santa Cruz

"Rooms are outdated. Food is terrible. Hours are horrible. If they fix a few things it could be a really nice property."

"Clean rooms and very great staff. Helped whenever the needed. Check was easy and valley was great. "

"Clean"

"Staff was more than accommodating and they work hard to keep the grounds up. No it’s not 5 star luxury, but the room was clean, the bed was comfortable and what’s more my teenagers were entertained. Spent my evenings with a pina colada on the beach"

"The staff was wonderful, specially the managers “ Aisha recognized me from the my visit to the hotel on April of 2025. Jose also was wonderful” The breakfast staff were cordial, ready to help and very friendly. The breakfast was great. This was my 2nd visit it had become my favorite hotel. I will stay at this hotel the next time I visit PR"

"Great location, especially if flying out on an early flight. Nice bar and restaurant and a great outside patio to enjoy the last bit of warmth and sunshine if travel back to colder weather."

"Friendly staff, excellent customer service. Breakfast was excellent. Hotel has its own designated beach area & amenities a couple blocks away just show your room card. This was an an unexpected bonus."

"The breakfast menu was very acceptable. The pool was clean and very nice. However they were always short of pool towels. The bar and grill had a lot to be desired. The menu was very limited. It seemed to be under staffed. "

"We had an amazing time staying at LaConcha. The service and property were incredible. It’s in a central location walkable to so many restaurants and the restaurants onsite were all fantastic. "