"Very good location. It was just a short walk to the JB checkpoint so perfect for travellers commuting between JB and Singapore. We also enjoyed the breakfast which offered a lot of options and tasty food. The room was spacious and the shower was great. However, there were ants on our bed, in the drawers and in the bathroom. When told about the issue, the staff only applied some insect repellent and did not resolve successfully. On our last evening, we went to the pool bar to relax, but were told that most of the cocktails were unavailable. We had wine instead and it was not properly stored. Very disappointing and we had to cut the evening short. The hotel could definitely do better with more staff training in terms of housekeeping and managing its bar."
"Cannot even get into for breakfast. The crowd was until the elevator. We left our luggage with the concierge , when we collect , the queue was also unbelievable . Better avoid the any holiday period. "
