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Ceylon Tea Trails - Relais and Chateaux - All Inclusive
10/10 Excellent
"We had a very enjoyable stay, thanks to the beautiful location; excellent, friendly, personalised attention from all the staff; and delicious food at every meal - both the western food and Sri Lankan curry were superb. Our room was spacious, with all the modern conveniences and superior amenities one could need. We had a lovely walk one day and a very interesting tour of the Dilmah tea factory. "
"We had a very enjoyable stay at Fox Kandy. The hotel is beautifully designed, and its hilltop location provides perfect views over Kandy and the surrounding hills. One of the standout moments was the morning mist covering the lower parts of the city and hills, leaving the peaks visible above it. It was a beautiful sight.
The staff were exceptional, and the food and dining experience were also very good. The infinity pool is a must after a day in town.
The road up the hill is a little winding, but once you arrive, it is clearly worth it. After a full day exploring Kandy, I’d suggest taking a tuk tuk back up to the hotel. Overall, a memorable stay in a very scenic setting."
"The place was perfect. Lovely host and large breakfast
Short tuk tuk ride from bus stop or a 20 min walk
Steep drive and some stairs so better suited for packs rather than large suitcases "
"Pathetic hotel . Absolutely nothing available what advertised . Too many bugs which they call it nature , smell in the room . I refused to stay , one thing positive they refund my money . "
"This property is falsely advertised as a 4.5-star hotel; in reality, it falls far short of that standard. It is an old, converted house with dated furnishings, holes in window frames, and a leaking roof.
While the staff are friendly—and Smith, in particular, was very persistent in his efforts to help us—the management fails on basic amenities. There was no daily housekeeping or spa as promised, and we were even locked out one day due to the lack of a 24-hour front desk.
The food is only bearable, the location provides lovely view, but is an absolute inconvenience, being far removed from the main road."
"Clean and crisp is no small feat in a hotel room in Sri Lanka. This hotel was near spotless. My only problem was the room window opened to a concrete wall, a sad thing when Kandy has so many wonderful views. The staff was wonderful and the Tables restaurant upstairs did have great atmosphere with wonderful views. "
"SUPER friendly and accommodating staff. I made my booking earlier in the day but it hadn’t come through their system they totally took me in and showed me to my room right away. It was spacious and the hot water worked. Very close to the base of the Adam’s Peak hike so can start the hike from the hotel’s doorstep. Had a wonderful breakfast on their outdoor porch after my hike. I’d recommend this hotel to any travelers visiting the Sri Pada area. "