"The staff were extremely nice and wonderful. They were available all day until 11pm to answer questions. Staff is very knowledgeable on tourism to different towns on Lake Garda. Hotel is close to the town but also on the quieter side of Sirmione, giving us access to both peaceful part of town but also busier part of town. Room was cleaned timely and very thoroughly. I loved that our receptionist would say “buongiorno” every morning and “ciao” to greet us. Staff made hotel feel like home. We will definitely be coming back to this hotel in future."
"Great hotel with great amenities! We used the pool every day (bring rubber sandals if you want to use the pool).
Staff was great, room was clean and a good size.
The gym was disappointing. They only had about 20% of free weights. The cardio equipment and unniversal weight machines were poorly maintained."
"Where do I even begin? I typically only stay in 4-5* hotels, but this was the best hotels I stayed in during my time Italy, I'd even go so far as to say one of the best hotels I've ever stayed in.
I'll start with the highlight: Tanina at reception. She is an absolute angel. She printed out a map and guided me through Sirmione, wrote out a list of authentic restaurants, which led me to one of the most incredible meals I had during my entire trip, and she even arranged a complimentary dinner for me, one I'll never forget. She made my trip to Sirmione feel magical :)
As for the hotel itself, it was hands down the cleanest and most comfortable hotel I stayed in during my travels. The bed was extremely comfortable, unlike a lot of hotels in Italy, which only seem to favour rock-hard pillows. The room was also soundproof, so despite being in the city centre, I didn't hear a single sound from outside which was amazing after a long day of exploring! There was also air conditioning, another rare find in Italy. The bathroom was spotless and stocked with luxury shampoos, conditioners and even a skin care range!
The breakfast was exceptional. The hotel also owns a restaurant where breakfast is served, and the staff were so kind and attentive. And the food...oh my. Genuinely the best chocolate croissant I have ever had.
In all, I give this hotel a 10/10 rating. It exceeded all of my expectations, and I will absolutely be back :)"
"Spa facilities were extensive and extremely well maintained. Every member of staff went out of their way to make our stay comfortable. Nothing was too much trouble for them. Housekeeping has to be commended. Will definitely return. "
"Very comfortable hotel. Nice located close to lake and shuttle bus stop, with self parking. Room was clean and saw how cleaning service was working in other rooms. Thye place great emphasis on cleanliness. Tasty breakfast, everyone will find some for him. 10/10 highly recommended! "
"Wonderful stay. Clean, comfortable room, nice bedding, wonderful staff. The only thing I would have is a proper fridge in the room. There is one but it is set up for the mini bar. The air conditioning was not working while I was there in April. It was rather hot in my room but I could open the window. Not sure if they turn it on later in the season. "
"Absolutely loved my stay, breakfast had so much choice.
Staff are very friendly and helpful.
Big shout out to Ciara in reception she was a superstar nothing too much trouble.
Will definitely be coming back in the future "