Chiisagata District Hotels

The location of the hotel is in an excellent place with proximity to the central castle in the city.

Great service and good atmosphere.

This hotel just reopened in July 2016 as a Marriott and the rooms and facilities are brand new. It is far away from Karuizawa station and town if you don't have a car and the hotel shuttle is very very limited on what they will do for guests. We had good food in town and a nice day at the beautiful art park where the Sonnet restaurant is. People come to Karuizawa for golf and there are many golf courses to choose from. For upscale shopping or dining on the river Harunire is the place....

This is a lovely new hotel, very helpful friendly staff and one of the very best Onsens we’ve experienced in Japan (this is my third trip). Really fantastic- new, clean, three pools- outstanding. The hotel is 35 minutes S of Hakuba by car and an hour by shuttle bus, and the shuttle only runs to and from once per day so without a car you don’t have many options. Omachi, the nearest town is a fairly long walk. Recommend having a rental car if you stay here.

Spacious, clean rooms. Friendly, helpful staff. Convenient amenities include washer/dryer. Good location. Breakfast included.

Great staff and room. Clean and quiet, perfect for a few nights. Breakfast buffet was delicious and totally worth the ¥700. Beware, it is not super modern and the beds are a bit stiff, but I was still captured by the charm and the great location :)

Served a great Japanese breakfast each morning.

Location was good with free parking. Breakfast was very good with multiple options.

Clean, comfortable hotel with a very friendly staff! Pajamas in each room which were comfortable,too! Some elements of the hotel room were a bit older but everything worked and the temperature was perfect. Breakfast is offered but I did not partake. I would certainly stay here again.

This stop in our trip was a favorite, small quaint city. Lots to do, could walk everywhere, no problem. will definitely go back to Matsumoto. The hotel was centeralized, clean, friendly, just what a traveler looks for at day's end.

Great hotel close to the station. For a business hotel in Japan, the room was slightly bigger than those I’ve stayed in in the past. The bed is big and comfortable. Breakfast is excellent and has lots of variety, mostly traditional Japanese pickled vegetables and cold dishes. They also had ochazuke with delicious toppings, and is the perfect comfort food for the morning.

Everything was incredible!

12th floor onsen view was truly breathtaking. The staff were very courteous and helpful. Breakfast was healthy and delicious. The room was clean and comfortable. We truly enjoyed our stay. Candeo Hotel was a great hotel chain with high quality amenities. Parking was free and very easy. Thank you for the great stay.

Clean room, attentive staff. Complimentary breakfast was buffet style with Western and Japanese options.

Very clean, kind staff, good breakfast selection and convenient location.